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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,084 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,084 Reviews of Stevenson-Hendrick Toyota Jacksonville

March 14, 2020

Helped me find my car that was in my price range and had no problem running around finding the right one! He also filled my tank up for me and didn’t try to pressure me into a specific car More

by Colt.ginn
Recommend Dealer
Yes
Employees Worked With
Kevin Joyner
Mar 15, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

We cannot thank you enough for your wonderful review! It was a pleasure to assist you and please let us know when we can do so again! Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

March 13, 2020

Take care of the customers and answer all the questions thoroughly making sure you understand the whole situation you’re getting into, willing to help! More

by ishi458
Recommend Dealer
Yes
Employees Worked With
Tahseen Muhammad
Mar 14, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Ishi458, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! George Popajohn General Manger Cell 910-232-7936

March 11, 2020

Stevenson Hendrick Dealership was very welcoming and friendly. They work with me very closely after assessing my strengths and weakness. They were very accommodating and transparent throughout the proce More

by Ntnlws
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Tahseen Muhammad, Jordan Jackson
Mar 12, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

March 09, 2020

First service for my new car, didn’t take them long at all to get my oil changed and Brittany always does a great job!! More

by Ellembrown14
Recommend Dealer
Yes
Employees Worked With
Brittany Bryant
Mar 10, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Elle and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Brittany is a great asset and we're thankful to have him on our team. We appreciate your business! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

Mar 12, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Elle and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Brittany is a great asset and we're thankful to have him on our team. We appreciate your business! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

March 05, 2020

Awesome customer service and fast. Went in needing service for my 2017 RAV 4 and came out with a great deal on a 2020 RAV 4. More

by angelae9
Recommend Dealer
Yes
Employees Worked With
Kearo Landry, Kevin Joyner, Douglas Donnelly
Mar 06, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

We appreciate the kind words. We look forward to seeing you again in the future! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

Mar 07, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

We appreciate the kind words. We look forward to seeing you again in the future! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

February 27, 2020

Brandon McKenzie was my sales person, He was very informative and helpful, he had answers for all my questions. He did not make me feel pressured or obligated and I would recommend him to anyone loo More

by jwright42
Recommend Dealer
Yes
Employees Worked With
Tahseen Muhammad
Feb 27, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to our dealership. Thank you so much for your business and please let us know if there's anything else we can do for you. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

February 26, 2020

Great experience, very friendly, not pushy, and a very fair deal. Would recommend them and Mr. Davis (Our salesman) very highly! Will most definitely not be our last purchase from this dealership! More

by Local Pastor
Recommend Dealer
Yes
Employees Worked With
Daydren Davis
Feb 27, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

We cannot thank you enough for your wonderful review and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

February 22, 2020

Great place to do business , Tara and the staff are very knowledgeable and do a great job. We will definitely be back to purchase another vehicle in the future. More

by Billcraven50
Recommend Dealer
Yes
Employees Worked With
Tera Malone, Tahseen Muhammad
Feb 24, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

Feb 25, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Billcraven50, we're glad to hear you enjoyed your visit.

February 19, 2020

Great experience. As if everyone was waiting for my arrival. Everyone was very courteous and polite. Service was very efficient and I was out in record time. Will definitely return. More

by dsakmiller
Recommend Dealer
Yes
Employees Worked With
Brittany Bryant
Feb 20, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Dsakmiller, thank you so much for your high rating!

February 10, 2020

Whoever was servicing my suv managed to crack my center console and popped my seat warmer button out of place. Still works but the crack is noticeable More

by vinnykarl
Recommend Dealer
No
Employees Worked With
Tony
Feb 10, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Hello Mr. and Mrs. Santana. My name is Brian Bess I am the service manager at Stevenson Hendrick Toyota. I reached out and spoke to Mr. Santana on your family’s concerns. I went through our process with him and see where it failed you. I wanted if possible to look at both vehicles personally at your next convenience. Thank you for allowing me to use this opportunity to grow our team. If you have any question please give me a call at (843) 318 9415. We appreciate your business. Sincerely, Brian Bess

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