Stevinson Lexus of Frederick

Why? Because Chris Rogers is beyond outstanding, far better than excellent. Chris went out of his way to make certain our car buying experience was perfect. But the bigger why is this: I have visited wi better than excellent. Chris went out of his way to make certain our car buying experience was perfect. But the bigger why is this: I have visited with Chris a number of times in the past--usually when I brought a previous Lexus in for routine servicing--when he knew there was no immediate prospect of me buying another Lexus. That said, he treated me absolutely the same way he did when, ultimately, I did buy another. Chris is professional, competent, personable and fair. If you can't get along with Chris Rogers, the fault is yours, not Chris's. More

This was a very pleasant experience for us. William helped us the first day and Jeff helped the second when we bought our Jetta. Both men were very very helpful and were not high pressure whatsoever wh helped us the first day and Jeff helped the second when we bought our Jetta. Both men were very very helpful and were not high pressure whatsoever which we appreciated. The facility and details with food and drink were great especially since we live two hours away. Your staff was very professional and personable. We were impressed with how much Jeff knew about cars/this one specifically. Travis was helpful with the financial piece of the transaction and was also very personable. It is obvious that you are well managed and that you take good care of your people! My compliments to your managers. The customer service was amazing. From the car being right up front when we arrived, having it freshly washed off, to being kind to our kids, answering quite a few questions, filling it with gas before we left, washing and waxing it once we closed the deal, your staff was very into details. Most of all, unlike our last used car purchase, they helped us know we were buying a solid vehicle. VERY VERY NICE JOB with everything. You have a very knowledgable man in Jeff. William, too. Travis was very patient with us as he navigated through the process. A special thanks, too, to the kind dark haired woman who got our four year old some animal crackers. The closest thing I can compare our experience to was a symphony. It was smooth, exciting, we never had to wait, and everything flowed smoothly. Your timing and teamwork were obvious. More

David Barney is very professional, helpful, and knowledgeable about Lexus products and services. I highly recommened him and would purchase a vehicle from him again. He helped me select the perfe knowledgeable about Lexus products and services. I highly recommened him and would purchase a vehicle from him again. He helped me select the perfect vehicle for my needs. I absolutely love my new car! More

I worked with David and Shane in buying my new Lexus. They were extremely knowledgeable in every aspect of my Lexus. They answered all my questions adequately and were very professional. They even got me They were extremely knowledgeable in every aspect of my Lexus. They answered all my questions adequately and were very professional. They even got me into the best financing option for my situation, one that I had not even considered. Travis in financing was extremely helpful and knowledgeable as well. I would highly recommend this team to those that I care about without hesitation. More

When we came into stevinson Lexus we expected to just look at getting a new suv. We ended up working with David and purchasing a new lexus the same day. We are very happy with our new car, and would reco look at getting a new suv. We ended up working with David and purchasing a new lexus the same day. We are very happy with our new car, and would recommend Stevinson lexus and David. We intend to return and purchase another vehicle for our daughter in the next couple of years. More

David was very friendly and efficient. He greeted us right away and was agreeable to all requests. If he didn't have the answer himself he was able to get answers from others. My overall experience wa right away and was agreeable to all requests. If he didn't have the answer himself he was able to get answers from others. My overall experience was very enjoyable. More

When my husband and I stopped at Stevinson Lexus of Frederick, the intention was to test drive a CT200. I had always wanted a Lexus but had never driven one. What I expected, didn't happen. There was n Frederick, the intention was to test drive a CT200. I had always wanted a Lexus but had never driven one. What I expected, didn't happen. There was no pressure from our salesman, David. He was very patient and spent as much time as we needed, answering questions, showing us all the different options available. After a test drive, I was sold. The process went smoothly with my trade-in and a deal was made. I drove home that evening with my new Lexus dream car. David has called to follow up with me and even made a special call to invite me to the new owner orientation. The car was financed and that process was also quick and painless. The finance manager was helpful, friendly and put no pressure on us to purchase additional services but explained all in order for us to make the right decisions. In summary, our experience at this dealership was excellent. We were given the first class treatment which is rare these days when buying a vehicle. More

I purchased a used 2007 IS350 RWD a few months ago on a whim. I loved the vehicle so much I decided to upgrade to a AWD version of the IS350. My search lead me to a few different dealerships, ending at S whim. I loved the vehicle so much I decided to upgrade to a AWD version of the IS350. My search lead me to a few different dealerships, ending at Stevinson of Fredrick. Jeff was very friendly and knowledgeable about the IS350. I learned more about the IS350 in the short test drive from Jeff than I figured out on my own in the 3 previous months driving one. Definitely pays to buy a car from a dealer that knows their stuff. Who knew the ash tray was removeable! Someday I'll find time to read the manual and learn about all the bells & whistles. Or maybe I'll just call Jeff. The sales experience was about what you would expect. The price was negotiated with many trips between Jeff and the 'internet sales manager'. They didn't budge much, but we eventually agreed on terms. Next was off to financing - which was short and sweet. I can't remember the financial managers name, but he was friendly and honest. This was the second vehicle I've purchased from Stevinson Lexus of Fredrick and probably won't be the last. I love Lexus vehicles and this is a quality dealership. More

Everyone was very friendly, Shane explained everything there was to explain about the car I decided to buy. I would recommend anyone wanting a car to visit Stevensons Lexus of Frederick. I love my Lexus! there was to explain about the car I decided to buy. I would recommend anyone wanting a car to visit Stevensons Lexus of Frederick. I love my Lexus! More

Jeff was the most helpful and informed car salesman I've ever met. He was able to answer every question I had and shared very helpful information that I didn't even know to ask about--and I wasn't even loo ever met. He was able to answer every question I had and shared very helpful information that I didn't even know to ask about--and I wasn't even looking at a Lexus! Each individual I worked with throughout the process was kind and helpful. It was a very comfortable and pleasant experience. I live an hour away from this dealership, but it will be the first place I visit when I'm in the market for a vehicle again. More