Stevinson Lexus of Frederick
Frederick, CO
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Chris was the epotime of professional and helpful. He drove the car we were interested in to the town we live in for the convenience of seeing it without the long drive down the highway. He was kind and drove the car we were interested in to the town we live in for the convenience of seeing it without the long drive down the highway. He was kind and attentive without being pushy in any way, and worked out a deal for us that was very fair. We got a beautiful car, the car of my wife's dreams, in a way that was pleasant and palatable. By the way, we looked at a car that was, in many ways identical, and chose to work with Chris because he was head and shoulders above the other (non-Lexus) dealer. Thanks for the car and the experience!! More
The customer service was vantastic. Russ found a recall that had not yet been performed on my 2007 Lexus and took care of it at no charge. Jessica was very helpful in getting me scheduled for service. I ha that had not yet been performed on my 2007 Lexus and took care of it at no charge. Jessica was very helpful in getting me scheduled for service. I had quite a few questions before I scheduled but she answered them all. I will be returning to Stevinson Lexus for future service and vehicle purchases. More
We have owned our RX 350 since 2008. Every time we visit the dealership, we are impressed with the professionalism and courtesy! I have lived all over the U. S. and have experience many different dealers o the dealership, we are impressed with the professionalism and courtesy! I have lived all over the U. S. and have experience many different dealers over the years. I can say without reservation that Stevenson is absolutely the best. They are timely in their service, responsive to the questions/need of the customer, and in fact, they even look out for the customer and continually have the customer's best iinterest at heart. In my husband's 92 years he has had many experiences with dealerships and owned five different Cadillacs. He believes that this is the best experience he has had! In sum, I look forward to my time at Stevenson Lexus, mostly because of Russ Dawson and his terrific attention to detail and caring attitude for both my car and me. Thanks so much and keep up the wonderful good works! I know that i will continue to be a customer for years and years. Sincerely, Shirley R. Wasson More
I have owned seven Lexus cars and the best service consultant I have ever worked with is Russ Dawsom. Now he is the only one I work with now. The car is always clean fixed and ready to go at the time consultant I have ever worked with is Russ Dawsom. Now he is the only one I work with now. The car is always clean fixed and ready to go at the time promised. Russ is a great trouble shooter and adviser. More
Upon arriving at Lexus of Frederick for service, we were immediately met by Andy Anderson, who welcomed us and invited us into his office where he thoroughly and perfessionally explained what our service wo immediately met by Andy Anderson, who welcomed us and invited us into his office where he thoroughly and perfessionally explained what our service would entail. As we waited for our Lexus to be serviced, we also enjoyed speaking with Scott Sloane, who sold us our Lexus in 2009. We HIGHLY recommend both Andy and Scott for your Lexus needs. They are AWESOME! Steve & Alexa Dahlinger, Morrill, Nebraska. More
Russ was very friendly and welcoming when I came in. The only reason I put that the service was Good and not Great was because my car's interior was not very clean after. I was told it would be vacuumed out only reason I put that the service was Good and not Great was because my car's interior was not very clean after. I was told it would be vacuumed out but the seats were still very dirty. Other than that I was happy with my service. More
I have been dealing with Lexus and Russ for years. They are always over the top friendly, I get in and out in the time they specify, and I receive a loaner when necessary. A good experience all around. are always over the top friendly, I get in and out in the time they specify, and I receive a loaner when necessary. A good experience all around. The lounge is always clean and accommodating. I would recommend Stevenson Lexus to anyone, and would purchase another vehicle from the. Jenny Hood More
Kudos to Chris Rogers and the staff at Stevinson Lexus of Frederick. Chris made the entire experience of purchasing my used 2011 Toyota LandCruiser a stress free and entirely pleasurable experience. I was Frederick. Chris made the entire experience of purchasing my used 2011 Toyota LandCruiser a stress free and entirely pleasurable experience. I was able to save thousands off the brand new price, and buy a great SUV with only 5000 miles. I look forward to purchasing from Chris Rogers again. I will continue to recommend Chris and the dealership again and again! More
If you know you want a Lexus (and why wouldn't you?!) then don't waste your time at any other dealer in the Denver area. Be sure to ask for Adam Fedak. He is the rare salesman who listens to your wants a then don't waste your time at any other dealer in the Denver area. Be sure to ask for Adam Fedak. He is the rare salesman who listens to your wants and needs and budget and doesn't try to force you to spend more than you have or force you into a car you aren't thrilled about owning. Frederick may sound far north from Denver, but it's an easy drive up I-25 and with the 75mph speed limit you can really test drive your new ride. I also loved that Adam connected me with others working at the dealership to ask questions from their personal experience in owning the cars I was looking at. Everyone was pleasant and fun. My only complaint was that it turned into a very long day and I wish they'd had some snacks while we were waiting on all the paperwork. I'm actually looking forward to taking my car back for scheduled service so I can say hi everyone. More
From the moment we walked into the dealership we felt welcomed. I had talked to Chris on the phone prior to coming to the dealership (we live 200miles away) and he had the cars we wanted to test drive w welcomed. I had talked to Chris on the phone prior to coming to the dealership (we live 200miles away) and he had the cars we wanted to test drive waiting and ready for us to drive. He was so warm and knowledgable. I had previously had a LX570 and was thinking of a smaller car which we test drove but once I got back in the 570 I knew it was what I wanted and Chris was great in informing me of all the advantages of the 570 for mountain driving (our location). He never pressured us into a sale. He was courteous and absolutely wonderful to work with. He has us as cusomers for life and anyone interested in a Lexus we will send Chris's way. All Car sales people should have his warmth and understanding of individuals and the vehicles they are selling. More