Stevinson Lexus of Lakewood

I was in the market for a new vehicle and decided to go to Stevinson Lexus of Lakewood. I had Arvin Mercado as my salesman. He was excellent and very knowledgeable about the car GX460 that I’m interested i to Stevinson Lexus of Lakewood. I had Arvin Mercado as my salesman. He was excellent and very knowledgeable about the car GX460 that I’m interested in. The purchasing went smoothly. Arvin Mercado communicated with me through the entire process and even after. I highly recommended this dealership if you are looking for a good reliable Lexus and look for Arvin Mercado. More

Arvin Navarro Mercado made my purchasing experience with Stevenson Lexus highly recommend. He was very knowledgeable and his insight made me confident that I was making an informed decision for the purchase Stevenson Lexus highly recommend. He was very knowledgeable and his insight made me confident that I was making an informed decision for the purchase of my newest 2023 RX350 I normally hate dealing with car salesmen due to the pressure they can put on you, but this was a different experience and I'm thankful for that. Most definitely recommend and will be back myself! If you are in market for a car and don’t want to be hassled go see Arvin. More

Had a great experience buying a used car - supportive and responsive, low pressure environment. Thanks! responsive, low pressure environment. Thanks! More

I have worked with Stevenson Lexus for several years and I always appreciate working with Mike Burgmiar I always appreciate working with Mike Burgmiar More

Josh was wonderful to work with. Informative, friendly and non-pushy which made the process much easier/enjoyable Informative, friendly and non-pushy which made the process much easier/enjoyable More

Arvin Mercado seemed willing to say just about anything to make a sale. He pressured me into taking a bad deal on my trade-in through predatory scare tactics: when I suggested I would sell the car myself, to make a sale. He pressured me into taking a bad deal on my trade-in through predatory scare tactics: when I suggested I would sell the car myself, he referenced the tragic murders of Joseph and Jossline Roland, who were killed in the midst of a private party automobile transaction, and insinuated that I would suffer the same fate. Then, when I asked to have snow tires put on the vehicle, he told me that snow tires are not available in the summer and I would have to wait until October or November; simply not true. Begrudgingly, I drove the car off the lot with tires I never even wanted to begin with. Funny enough, during my first week owning the car, I noticed the sidewall of one of the tires was damaged. The dealership could not confirm whether or not the tire was damaged at the time of purchase, but rather then work with me to reach a reasonable resolution, sales manager Derek Puckett offered to replace the tire but only in exchange for a five star Google review. Stevinson Lexus doesn’t hesitate to employ unscrupulous business practices to scam members of the Front Range community. If I could do it over again, I wouldn’t buy from Stevinson Lexus and I certainly will not recommend this dealership to anyone. More

Arriving was the best salesman ever! He was kind and thoughtful through the entire process. 10 out of 10 would recommend working with Arvin on your next car purchase! He was kind and thoughtful through the entire process. 10 out of 10 would recommend working with Arvin on your next car purchase! More

Arvin Mercado was my sales rep and he was great to work with. He got me a great trade in value on my tundra for a Certified Pre-Owned Lexus IS350. He was always keeping me updated during the process and ev with. He got me a great trade in value on my tundra for a Certified Pre-Owned Lexus IS350. He was always keeping me updated during the process and even took care of my 2 year old daughter when I had to go back to sign all the paperwork. He also made sure that everything was hooked up with the iphone app and that the gas tank was topped off after I got the keys. More

Buying a vehicle can be stressful. Ask for Arvin Mercado, the sales consultant, who will make every step of your car buying experience positive from start to finish. While customer ser Ask for Arvin Mercado, the sales consultant, who will make every step of your car buying experience positive from start to finish. While customer service seems to have disappeared from many businesses, Arvin has exceptional interpersonal and communication skills and is a genuinely kind individual. Call to make an appintment with Arvin so that you don't miss out on a positive buying experience. While many salespeople make a lot of promises, he delivers on his word. More

We received courteous and excellent assistance from Arvin Mercado. He helped walk us through everything and took great care of us. Mercado. He helped walk us through everything and took great care of us. More