Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Stevinson Lexus of Lakewood

Lakewood, CO

Overview
Reviews
Vehicles
4.8
1,500 Reviews
Call Dealership (720) 419-1927
View Awards

801 Denver West Colorado Mills Blvd.

Lakewood, CO

80401

Directions

By Type

Showing 1,500 reviews

May 22, 2025

Delivered over and above expectations. Oil change and wash in less than one hour. Ver satisfied More

by dlpeterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Antonio
Report | Print
May 22, 2025

John was our adviser and presented a very professional approach to clarifying the services we needed. His listening skills were exceptional as well. We highly recommend Lakewood Lexus to all! More

by fagancathleen59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John- advisor in service
Report | Print
May 22, 2025

Excellent customer service. Erin, helped with my first maintenance service and she is amazing and thoughtful. More

by Kurban09188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Report | Print
May 22, 2025

I appreciate the professionalism of the service advisor and the outcome of the service work. More

by jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Cha
Report | Print
May 22, 2025

The facility was very nice and clean. Hop, my salesman, was very courteous and knowledgeable. He was a joy to work with. More

by Drmhme
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hop
Report | Print
May 19, 2025

Always fast and efficient and a great value for servicing my vehicle, friendly and fair. More

by Sammyjo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoenix Chu
Report | Print
May 19, 2025

The service advisor was very knowledgeable, efficient, attentive to my instructions. She was on top of my service from start to finish. More

by drenzyme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schwarz
Report | Print
May 19, 2025

Carlos was sooooo helpful and accommodating when I showed up, passing through Denver, with part of the protective covering to the undercarriage dragging and scraping the pavement. I just needed a quick fix More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Service Advisor
Report | Print
May 17, 2025

My service advisor Van was not very communicative. I texted him several times and received no response. I was told my vehicle would be ready in about 2-2.5 hours, but I didn't get a text that it was More

by terraitup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Van
Report | Print
May 30, 2025 -

Stevinson Lexus of Lakewood responded

Thank you for your honest feedback. I’m sorry for the lack of communication and the frustration it caused during your service visit. I also apologize that your vehicle wasn’t returned to the clean standard we promised, and I appreciate your understanding about the dog hair. We’ll use your comments to improve how we communicate and follow through on our service promises. I’ll be reaching out to you soon, but please feel free to contact me anytime at your convenience. Thanks again for bringing this to our attention. - William Johnson III, General Manager, (303) 277-9339

May 17, 2025

Always can get an appointment when I want. Most service reps have been great. My car is well taken care of! More

by mslyter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Report | Print
1
...
3
4
5
...
150