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Stevinson Lexus of Lakewood

Lakewood, CO

4.8
1,754 Reviews

801 Denver West Colorado Mills Blvd.

Lakewood, CO

80401

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Showing 1,754 reviews

January 18, 2026

I went to this dealership because they were the only ones in the Denver/Springs area that was part of the Costco discount auto purchase program. They were very professional during the process and tried to fi More

by Lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Puckett
Oct 15, 2026 -

Stevinson Lexus of Lakewood responded

Thank you, Lynn, for your wonderful review! We're thrilled to hear that you found our service professional and that we could assist you in finding the lowest interest rate available. Your trust in our dealership means a lot to us, and we look forward to serving you again in the future!

January 17, 2026

I had a great experience scheduling service with the dealer. I actually accidentally scheduled my service at a different location, but they went out of their way to accommodate me. They also gave me sig More

by connie.jean.higgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwaine Croft
Oct 13, 2026 -

Stevinson Lexus of Lakewood responded

Thank you, Connie, for your wonderful review! We're thrilled to hear you had a great experience scheduling service with us and that our team went out of their way to accommodate you. Your kind words about our service, discounts, and the beautiful car wash mean a lot to us, and we look forward to welcoming you back soon!

January 17, 2026

Great Lexus rx 350 hybrid we got from your dealership on December 12 2025 and we are enjoying the new car . More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t know the man’s name in finance, Jerry Amaya
Oct 13, 2026 -

Stevinson Lexus of Lakewood responded

Thank you, Jay, for your wonderful review! We're thrilled to hear that you're enjoying your new Lexus RX 350 hybrid. Your satisfaction is our priority, and we appreciate your trust in our service and support.

January 17, 2026

Had a very pleasant experience buying the car we wanted. Mike was super helpful and nice to work with. No pressure and got the best price compared to the Lexus of Greenwood Village. Definitely will go back More

by msalehi1357
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Burgmaier
Oct 15, 2026 -

Stevinson Lexus of Lakewood responded

Thank you, msalehi1357, for your wonderful review! We're thrilled to hear that you had a pleasant experience and found Mike to be super helpful and nice to work with. Your trust in our service and support means a lot to us, and we look forward to welcoming you back for your next car purchase!

January 17, 2026

Chose to have 30,000 mile service done now; since 20k service is rotate tires. Never in my wildest dreams did I think that the technician had no apparent idea of what K & N products were, Note here, t More

by Garvjv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Bevans, Mike Burgmaier, Derek Puckett, Jerry Amaya, Steve Sumner, David Corsivo, Mike Parmakian
Jan 22, 2026 -

Stevinson Lexus of Lakewood responded

We appreciate you taking the time to provide detailed feedback about your service visit. It’s concerning to hear about the confusion around the air and cabin filters, especially when clear indicators were present. While we’re glad the issue was ultimately corrected, the initial oversight understandably affected your confidence in the process. Your comments about product knowledge and communication are valuable and taken seriously. Please feel free to reach out if you’d like to discuss this further. - Joey Guajardo, Service Manager, (303) 273-5141

January 16, 2026

Great service. Although it took months to fix our trunk, they did a thorough job and covered the repair as promised. Erin is always so thorough and goes above an More

by Travis.roach24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Oct 13, 2026 -

Stevinson Lexus of Lakewood responded

Thank you, Travis, for your wonderful review! We're thrilled to hear that you experienced great service and that Erin went above and beyond to ensure a smooth visit. Your trust in our quality and reliable support means a lot to us, and we look forward to welcoming you back soon!

January 16, 2026

Service department is generally quite efficient & professional. Sales department needs serious work on communication. Long story short, I "ordered" a car in September & received conflicting info ov More

by sallyhans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phoenix Chu
Jan 22, 2026 -

Stevinson Lexus of Lakewood responded

Thank you for sharing your experience and for acknowledging the efficiency of the service department. It’s understandable how frustrating it would be to receive conflicting information over several months when trying to secure a vehicle, especially after positive past experiences. Breakdowns in communication can quickly overshadow what should be a straightforward process. Your feedback about sales communication is important and will be reviewed internally. If you’re open to it, we’d appreciate the chance to talk through this directly. - Joey Guajardo, Service Manager, (303) 273-5141

January 15, 2026

Long time Stevenson Lexus customer, our 4th vehicle, and soon to be a 5th (see you in March Han). Always personal, friendly and professional service. I believe it was our 2nd time with Amber as our agent. E More

by tjohnst55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Sliter
Oct 15, 2026 -

Stevinson Lexus of Lakewood responded

Thank you, tjohnst55, for your wonderful review! We're thrilled to hear that your experiences with Amber and our team have been personal, friendly, and professional. Your loyalty means the world to us, and we look forward to seeing you in March for your fifth vehicle!

January 13, 2026

Thank you Erin. You make Lexus service shine. Car is running fine. Happier with the car. More

by mhayashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Oct 13, 2026 -

Stevinson Lexus of Lakewood responded

Thank you, mhayashi! We're thrilled to hear that you're happier with your car and that our service shines through. Your kind words about our reliability and support mean a lot to us, and we look forward to serving you again soon!

January 11, 2026

Sales team did a nice job showing the car. Finance director was upset and didn’t even shake my hand because I didn’t purchase an extended warranty More

by Dan Hoffart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Amaya, Jessica Haskins
Oct 15, 2026 -

Stevinson Lexus of Lakewood responded

Thank you for your kind words, Dan! We're thrilled to hear that our sales team did a nice job showing you the car. We appreciate your feedback regarding the finance director's reaction and will work to ensure our service remains guest-centric and supportive, regardless of warranty decisions. We hope to see you again soon!

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