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Stevinson Toyota East

Aurora, CO

Overview
Reviews
4.5
1,837 Reviews
Call Dealership (720) 513-9585
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444 South Havana Street

Aurora, CO

80012

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Showing 1,837 reviews

September 19, 2025

The salesman was very pleasant, helpful, professional and experienced. It was a nice experience, I will be back for my next car. More

by lijouabb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rehan Ahmed , Parker Wilde
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September 19, 2025

Great staff and great inventory. Andrew is a fantastic salesman and was very knowledgeable. Highly recommend. More

by Vic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Noah
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September 18, 2025

Have been using this dealership for years. We know Ian G and his customer service is top notch. Shout out to Ian G! More

by lobrunko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Giannone
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September 16, 2025

Shahid at Toyota Stevinson is the best advisor; he always provides patient, detailed guidance and outstanding service, making every customer’s experience not only easier but also more enjoyable. More

by Sayad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid
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September 16, 2025

Ian G helped me. He was very professional + polite + answered all my questions. He was also very understanding that I could not afford to get the work done on my car More

by Andrea Schauer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Giannone
Report | Print
September 15, 2025

I didn't understand about a recommended service and the service manager more than took care of me! More

by Cat63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Petro, Derek Sems, Ian Giannone, Peter Cassel
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September 14, 2025

They made my first visit perfect and took care of me and my car. TY More

by adjonesnelson69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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September 14, 2025

Will Loomis was fantastic at helping me figure out what I needed and finding the perfect car to fit the bill. More

by Daun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Loomis
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September 13, 2025

Went in for my 12:15 appointment for oil change/10,000 mile maintenance. I was told it would take an hour and provided online contact information for my tech. I waited in their lobby at 2, I attempted t More

by Avisyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No help or information from anyone, Tim Petro, Derek Sems, Ian Giannone, Peter Cassel
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Sep 16, 2025 -

Stevinson Toyota East responded

Thank you for sharing your experience. I want to sincerely apologize for the long delay you faced during what should have been a routine maintenance visit. I also regret that staffing challenges were used as the explanation instead of keeping you properly informed along the way. This is not the level of service or professionalism we want for our guests. It was great speaking with you; I look forward to meeting you on your next service with better a better level of service.  - Brad Kounkel, General Manager, (712) 540-3522

September 12, 2025

It doesn't make since to have an appointment for an oil change if you have to wait 3 hours after I was told 1 hour More

by grandmapammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Cassel
Report | Print
Sep 16, 2025 -

Stevinson Toyota East responded

Thank you for sharing your feedback. I want to sincerely apologize for the long delay you experienced during your oil change. I understand how frustrating and disappointing this must have been, and this is not the standard of service we want for our guests. I have tried to pair the review name with our guest database and returned no such luck, please contact me at your earliest opportunity. - Brad Kounkel, General Manager, (712) 540-3522

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