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Stevinson Toyota East

Aurora, CO

Overview
Reviews
4.5
1,832 Reviews
Call Dealership (720) 513-9585
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444 South Havana Street

Aurora, CO

80012

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Showing 1,832 reviews

August 28, 2025

The salesman told us nothing about the car. Really felt like they were just trying to get the car off the lot because it was not a Toyota. The finance guy was great, salesman was awful. Would n More

by SHIRLZ26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Parker Wilde
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Sep 01, 2025 -

Stevinson Toyota East responded

It’s incredibly disappointing to hear that you left without being properly informed about the vehicle you purchased. Feeling rushed and unsupported—especially when dealing with a non-Toyota model—completely undermines the trust that should be built during the sales process. While I’m glad to hear your finance experience was positive, the delivery and explanation of your vehicle clearly fell short of expectations. I sincerely appreciate you pointing this out so we can hold ourselves more accountable in situations like this moving forward. We have tried to match the review name with the guest database and did not pair a match. Please contact me directly, I would like to make things right. - Brad Kounkel, General Manager, (712) 540-3522

August 28, 2025

Very quickly completed! Tim Petro is excellent. Will return next time work is needed and tell others about our experience. More

by bmossman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Petro, Derek Sems, Ian Giannone, Peter Cassel
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August 25, 2025

Sales guy was amazing really helpful he took care me, on next day I have what I need. More

by RAFAELCROMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Petro, Derek Sems, Ian Giannone, Peter Cassel
Report | Print
August 24, 2025

Fairly quick and easy and I already knew what I wanted. Just needed to test drive the truck. More

by seannhedlof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Wilde
Report | Print
August 23, 2025

Buying this so far excellent RAV4 plugin hybrid was sheer xxxx. When my wife's car conk's out we will go to another dealer. The mechanics here seem good, no reason to think otherwise. More

by zz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Swanson
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Aug 27, 2025 -

Stevinson Toyota East responded

Thank you for your feedback—we're glad to hear the RAV4 plugin hybrid has been great for you so far and that you found our mechanics solid and reliable. That said, we noticed the review score was middle-of-the-road, so if there’s anything we can do to elevate your next visit, we’d really appreciate the insight. Your input helps us keep improving every step of the way. I have tried to pair the review name to our guest database and returned no such luck, please reach out to me at your earliest opportunity, I would like understand things further about your experience and make things right. - Brad Kounkel, General Manager, (712) 540-3522

August 23, 2025

No one answers the phone. Called at least 7 times to service and operator, the phone rings and eventually hangs. Did leave 3 messages that no one returned. I would never re More

by aaronhparis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jane
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Aug 27, 2025 -

Stevinson Toyota East responded

Aaron, I can’t apologize enough for how difficult it was to reach anyone by phone—that’s not the kind of responsiveness anyone should expect when trying to check in on their vehicle. Your repeated attempts and unanswered messages are completely unacceptable, and I’m disappointed we left you feeling so overlooked. We have tried to connect the review name to our database; please contact me at your earliest opportunity I would like to make things right. - Brad Kounkel, General Manager, (712) 540-3522

August 23, 2025

Had to come back to the dealer due to power steering leaking almost entirely after having the vehicle serviced for 60k service interval. More

by Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Aug 27, 2025 -

Stevinson Toyota East responded

Nathan, I’m sorry you had to come back so soon after what should’ve been routine maintenance. That’s frustrating, especially when it involves critical systems like power steering. Your feedback gives us a clear opportunity to reflect on the quality and consistency of our work, and we’ll be following up internally. We have tried connect the review name with our guest database and returned no luck, please contact me at your earliest opportunity, I would like to make things right. - Brad Kounkel, General Manager, (712) 540-3522

August 22, 2025

They were fast, efficient and friendly. Surpassed my expectations. Word Word Word Word Word Word More

by ewest2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen Moore
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August 22, 2025

Although the dealership is undergoing a major remodel and the customer waiting area is a shared room with the sales department. The service department was quick, professional and extremely accommodating. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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August 18, 2025

They made it easy . Did not nickel and dime me. They did not try to upscale me things that I did not want, Stevinson was fair in their pricing and easy to work with. A More

by ccshopneck
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Wilde
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