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Stevinson Toyota East

Aurora, CO

4.5
1,888 Reviews

444 South Havana Street

Aurora, CO

80012

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Showing 343 service reviews

January 31, 2026

Every one I dealt with was very kind and efficient. Ian was considerate and really thoughtful in making certain I understood what needed to be done. More

by bryahn42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Giannone
Feb 04, 2026 -

Stevinson Toyota East responded

Thank you! We hope to be of service to you again!

January 26, 2026

The staff are great but service so so with little communication and serviced car returned beyond dirty More

by Workstuffguy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Dreger
Jan 27, 2026 -

Stevinson Toyota East responded

Hi Workstuffguy, thank you for your kind words about our great staff. I apologize for the service issues and the condition of your returned car. We are committed to improving our communication and ensuring quality service, and I hope you'll give us another chance to provide you with the reliable experience you deserve. I will reaching out to you directly to discuss your experience and make things right. Brad Kounkel, General Manager, (712) 540-3522

January 25, 2026

Always efficient. Great staff. Comfortable waiting area with a relaxing atmosphere. The staff is very polite and easy to work with. More

by Jbertone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Sems
Jan 27, 2026 -

Stevinson Toyota East responded

Thank you so much for your kind words, Jbertone! We are thrilled to hear that you found our staff to be polite and easy to work with, and that you enjoyed our comfortable waiting area. Your feedback inspires us to continue providing reliable and customer-centric service, and we look forward to welcoming you back soon!

January 24, 2026

Tim, Brittney and Ray were awesome and got my Tacoma repaired ahead of schedule. I drove it over an hour to take it to Stevinson and will definitely do it again, including for my next vehicle purchase. More

by sgl197q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany, Tim Dreger, Ray
Jan 25, 2026 -

Stevinson Toyota East responded

Thank you so much for your kind words sgl197q. We are thrilled to hear that Tim, Brittney, and Ray provided you with awesome service and got your Tacoma repaired ahead of schedule. We truly appreciate your trust in us and look forward to supporting you again for your next vehicle purchase. Brad Kounkel, General Manager (712) 540-3522

January 24, 2026

Sahid was great to work with. Good communication in keeping me informed and explaining things. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid
Jan 25, 2026 -

Stevinson Toyota East responded

Thank you so much for your kind words, Dan! We're thrilled to hear that Sahid provided you with great communication and support. Your feedback inspires us to continue delivering reliable and trustworthy service, and we look forward to welcoming you back soon! Brad Kounkel, General Manager (712) 540-3522

January 23, 2026

Ive been coming here for more than 20 years and the service is getting worse. If I had not qent outside and saw my truck parked, I might still be at the waiting room. Pathetic More

by Serguadalajara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Giannone
Jan 25, 2026 -

Stevinson Toyota East responded

Hi Serguadalajara, thank you for being a loyal customer for over 20 years. I sincerely apologize for the decline in service you experienced during your recent visit. We value your feedback and are committed to improving our customer-centric approach to ensure reliability and quality in our service. Please reach out if you'd like to discuss this further, and we hope to welcome you back soon. Brad Kounkel, General Manager, (712) 540-3522

January 22, 2026

It’s a good dealer and amazing work. . friendly people, beautiful office setup and many more . More

by Prabin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahul "Raj" Kakkar, Tim Petro, Bob Himelstieb, Brad Kounkel, Chris Cannon, Derek Sems, Ian Giannone, Peter Cassel, Leonel Diaz, Parker Wilde
Jan 25, 2026 -

Stevinson Toyota East responded

Thank you so much for your kind words, Prabin! We're thrilled to hear you enjoyed our customer-centric service and found our office setup beautiful. Your feedback means a lot to our team, and we look forward to welcoming you back soon! Brad Kounkel, General Manager, (712) 540-3522

January 21, 2026

So I understand their internet went out which did take longer for them to check people in however after that process . My service advisor never checked in with me about the potential filters that were nee More

by jason.n.burch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Sems
Jan 25, 2026 -

Stevinson Toyota East responded

Hi jason.n.burch, thank you for sharing your experience with us. I apologize for the delay in checking in and for the confusion about the location of your vehicle. We appreciate your feedback and will work on improving our communication and ensuring our service is more customer-centric in the future. We hope to welcome you back soon for a more reliable experience. Brad Kounkel, General Manager, (712) 540-3522

January 21, 2026

Ian was a very good service manager. He was clear about the estimate and there was great communication! More

by denvermr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Giannone
Jan 27, 2026 -

Stevinson Toyota East responded

Thank you so much for your fantastic review, denvermr! We are delighted to hear that Ian provided clear estimates and maintained great communication, reflecting our commitment to customer-centric service. Your feedback motivates us to keep delivering reliable and trustworthy support, and we can't wait to welcome you back soon!

January 20, 2026

Excellent job, from the service advisor, Sahid Perez, to the mechanic that worked on my car. There’s coffee and water available for those of us who choose to wait for their car. More

by alirob64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Perez
Jan 27, 2026 -

Stevinson Toyota East responded

Thank you for your wonderful review, alirob64! We're thrilled to hear that you had an excellent experience with our service advisor Sahid Perez and our mechanic. We appreciate your kind words about our customer-centric approach and the amenities we provide, and we look forward to welcoming you back for more reliable service in the future!

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