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Stew Hansen Dodge Ram Chrysler Jeep

Urbandale, IA

4.3
283 Reviews

12103 Hickman Rd

Urbandale, IA

50323

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Showing 283 reviews

June 27, 2022

Great service, they went above and beyond to help me get into the vehicle i wanted. No high pressure More

by windowguy64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey V. , Eddie Davis
May 31, 2022

Eric and all staff were fantastic, helpful. ..answered all of my questions. Eric did a great job!! More

by Chi2dsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ferra, Drew Taylor
March 18, 2022

They are awesome. Great customer service and extremely friendly . They take excellent care of you. Would not go anywhere w More

by Redpepper6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Galbraith
January 25, 2022

Excellent dealership. They stand behind their products and are very friendly and professional and fair. More

by Plathelarry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Salamanca, Jerry Bill
December 12, 2021

Always great customer service. Our 6th Durango from this dealership. Alex Webb was wonderful to work with. More

by Czech
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Webb, Drew Taylor
September 21, 2021

Extremely nice and helpful. Not pushy. Knowledgeable about vehicles and thorough follow up about service. More

by james
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ElHadji Thiandoum
July 25, 2021

I can’t believe how much I was lied too and screwed over. I believe the agent is no longer working there. I was told that the vehicle had the options which I asked for was on the vehicle, stupid of me to t More

by Hawkeye11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Ribble.
Jul 26, 2021 -

Stew Hansen Dodge Ram Chrysler Jeep responded

Hello, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Jerry Bill Jerryb@stewhansens.com

June 10, 2021

The sales rep Steve More was very respectful and awesome. He was very helpful and answered all my questions without being disrespectful. Overall the experience was 5 stars More

by Chrisgreen7428
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve More
May 21, 2021

We have purchased 2 vehicles recently from Stew Hansen - a new jeep and a used car. Alex Webb, sales staff, helped us both times. He was awesome. The used car was missing the owners manual so he found us More

by catsbrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Webb
May 06, 2021

Wanted to sell car right then and there. I was just there browsing. Price high and out of range. Better deals elsewhere. Will not be buying here. More

by Dayton
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric, Orlando Oakley
May 07, 2021 -

Stew Hansen Dodge Ram Chrysler Jeep responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Jerry Bill Jerryb@stewhansens.com

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