Stew Hansen Dodge Ram Chrysler Jeep
Urbandale, IA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Jerry was very helpful and nice. I didnt feel pressure in my experience there. I would recommend this dealership to my friends. Very good experience. I found the car I wanted and Jerry made sure I got it. Th my experience there. I would recommend this dealership to my friends. Very good experience. I found the car I wanted and Jerry made sure I got it. The finance guys were very polite and helpful in the process. Thank you very much. More
I went to stew hansens for a routine oil change, and skip or chip maybe... he was able to let me know that I had a tire that had a nail in it! They were able to fix it promptly and I was back on the road. I or chip maybe... he was able to let me know that I had a tire that had a nail in it! They were able to fix it promptly and I was back on the road. I have never had good experience with dealers, but skip was honest and friendly, and treated me with respect and a smile. I will continue to come here as long as they treat me good More
I am new to the area and dropped in on a Saturday morning for an oil change. I was surprised that their prices were very competitive for Des Moines. I got a free 23 point vehicle inspection and Marco informe for an oil change. I was surprised that their prices were very competitive for Des Moines. I got a free 23 point vehicle inspection and Marco informed me that I would need front brakes replaced soon. The price quote was very reasonable and he set up an appointment for me immediately. Even gave me a free shuttle ride to work when I dropped off my car. The price I was quoted was exactly what my bill reflected. No surprise charges like some other places in town. A complimentary wash and mini-detail was included with my service work. The staff at Stew Hansen's is very friendly. I will definitely be returning for future service! More
oscar salamanca did a very good job waiting on us. I'd say our experience with him, in my book, makes him a very valuable employee.I can't remember his name but the financial person was also very pleasant say our experience with him, in my book, makes him a very valuable employee.I can't remember his name but the financial person was also very pleasant to deal with. Over all I think Stew Hansan is a very good dealership. More
the place is very neat and clean chip in service was very friendly and straight forward with what had to be done with my truck it was done right the first time and they even cleaned my truck it was done the friendly and straight forward with what had to be done with my truck it was done right the first time and they even cleaned my truck it was done the same day and they picked me up with there shuttle service.. More
I was very happy with the service that I received at the dealership and look forward to working with them again in the future. I feel confident in the work recomendation that was given for my car and apprec dealership and look forward to working with them again in the future. I feel confident in the work recomendation that was given for my car and appreciate the time the employees took to explain the workthat needed to be done. They brought it down to my level and made me feel comfortable with th decision I made about he work that needed to be done. More
When my husband passed away a year ago, it left me fending for our finances by myself. I found a vehicle I fell in love with on Stew Hansen's website and sent my information to them. Jerry L. in the fending for our finances by myself. I found a vehicle I fell in love with on Stew Hansen's website and sent my information to them. Jerry L. in their internet department was quick to respond to my inquiry. Throughout the entire transaction, Jerry was courteous, professional, and treated me with respect and did not pressure my decision. Jerry has a customer for life. More
very freindly and efficent throughout the whole process from the write up area to the service mangager to the service techs. Fixed my problem the first time. Nice waiting room. Even got a chance to check from the write up area to the service mangager to the service techs. Fixed my problem the first time. Nice waiting room. Even got a chance to checkout a few new vehicles in the show room that my wife had her eye on. More
I needed to have my remote keyless entry repaired,a tire rotation and replacement of a tie rod end. Doreen was wonderful to work with from the very beginning. She called me to keep me up to date on the prog rotation and replacement of a tie rod end. Doreen was wonderful to work with from the very beginning. She called me to keep me up to date on the progress and then called to tell me the cost for the work had come in signifigantly lower than anticipated. She was very kind from the start. I like to be communicated with and kept in the loop on what is happening with my van since it is our primary vehicle. Many people in the service industry just don't get that piece. Doreen does and I think she will be very successful if given the chances. Nice work Doreen and I hope you are there again when I need you in the future. Doreen is Stu Hansen to me. More
After visiting several used car lots in the metro area, I was beginning to think there would not be a dealership that could assist me in a professional manner. Most of the salesmen that tried to assist me a was beginning to think there would not be a dealership that could assist me in a professional manner. Most of the salesmen that tried to assist me at the other dealerships treated me as if I was not knowledgable about buying a vehicle. Fortunately, I was able to find a wonderful salesman and Sales Manager at Stew Hansen's. My salesman, Monte Carlson, treated me with great respect and answered all my questions and concerns professionally. I also was able to meet the Sales Manager, Doyle Miller, and was very impressed that a car manager would take time to visit with a customer like me. I purchased a 2002 Dodge Durango and have been very pleased with the vehicle and the buying experience makes the vehicle even more enjoyable. I have recommended the dealership, Monte and Doyle to several of my friends and family. I will definitely become a loyal customer. More


