Stingray Chevrolet - Service Center

Indifferent Service Bought a New Silverado and wanted the tires (rubber only) on my old Silverado installed on the new truck. The tires on the old truck were new Micheli Bought a New Silverado and wanted the tires (rubber only) on my old Silverado installed on the new truck. The tires on the old truck were new Michelin (80,000 miles tread life) tires and produced a smooth and vibration free ride: much better than the original tires. Explained to the service rep what I wanted to do, and made an appointment for 9:30 AM. I arrived at 9:30, then at 11 AM, I asked the Service person why the truck was still setting in the service lane. The answer was that I made an appointment to see him and not to do work on the truck. Not a good answer. I then talked to the service director who told me that they needed two lifts to do the work and it would take a while to free up the two. Not satisfactory since they new that when I made the appointment. After I protested, the work was completed and I got out of the dealership around 12:30. If I had not protested, I would still be sitting in the service waiting room. More

Disappointment. Could not complete assigned tasks. Will take a return visit. Necessary information was not provided. It was very surprising that such obvious repairs Could not complete assigned tasks. Will take a return visit. Necessary information was not provided. It was very surprising that such obvious repairs could not be provided. More

Nice appearance - too busy - I’ll go somewhere else Took my new vehicle in for service - the car had a problem on a trip north We were concerned about the reliability of this car They had us sched Took my new vehicle in for service - the car had a problem on a trip north We were concerned about the reliability of this car They had us schedule an appointment for a week later Additionally, when we bought the vehicle, we were told the first two (2) oil changes were included (free) - when we went in we were told they had no record of this This vehicle has Nitrogen filled tires - the service department said there “Nitrogen equipment was broken, so they filled with “AIR” UNEXCEPTIONABLE The car is 9 months old and now my wife wants to trade it in - We are going to the FORD Dealership Tomorrow More

Awesome The service writer was very kind and fast. He had my vehicle in and out of the shop and back on the road better than the way it came in . The service writer was very kind and fast. He had my vehicle in and out of the shop and back on the road better than the way it came in . More

Good work Balanced my wheels pretty good. Didn’t clean up old weight residue very well or even make a decent attempt. Two hours for wheel balance and oil chan Balanced my wheels pretty good. Didn’t clean up old weight residue very well or even make a decent attempt. Two hours for wheel balance and oil change. Decent turn around time. More

Great service- personal attention to what I needed! Thank you for the quick rental and fixing my truck with speed and great communication , Bill knew my needs! I will ALWAYS use Stingray Chevrolet Thank you for the quick rental and fixing my truck with speed and great communication , Bill knew my needs! I will ALWAYS use Stingray Chevrolet More

Traverse Maintenance Able to schedule very easily with service department for an appointment. Service advisor Dorinda provided excellent and timely service with a smile. N Able to schedule very easily with service department for an appointment. Service advisor Dorinda provided excellent and timely service with a smile. No problems experienced with this visit. Stingray continues to satisfy this customer with high level professionalism More

Friendly The service advisor was very friendly and kind. He informed why my vehcle was shaking on the highway. He told me what work was going to get done on The service advisor was very friendly and kind. He informed why my vehcle was shaking on the highway. He told me what work was going to get done on my vechile. More

Awesome! I had an issue with my car that required service under warranty. As always I was taken care of Top Notch service. It's always a pleasure to take my ca I had an issue with my car that required service under warranty. As always I was taken care of Top Notch service. It's always a pleasure to take my car there for service or whatever the case may be. More

Torque Converter Issue Great and quick diagnosis. Fixed in a timely manner. The loaner was also a very nice and convenient perk . I always get great service at Stingray. Great and quick diagnosis. Fixed in a timely manner. The loaner was also a very nice and convenient perk . I always get great service at Stingray. More