4,594 Reviews of Stingray Chevrolet - Service Center
No regular communication from service writer letting you know whether your part is in or not. Customer Service Manager didn't explain that if you drop off your car to be repaired it wont be until after the know whether your part is in or not. Customer Service Manager didn't explain that if you drop off your car to be repaired it wont be until after the ones people are waiting on even though I made an 8:30 am appointment. Then when I showed up to get my car because I could not wait as I needed it to get my wife to a doctors appointment, She tells me not ton talk to her like she is Satan... got new appointment for the following week, went in and was going to wait on it this time, was there 45 minutes all to find out the part they had for my car was damaged and could not make the repair with no idea as to when the new part will be in.. More
I had been that I could have the truck brought in on Tuesday and they might be able to do a diagnostic test sometime that week but they might not be able to repair until the next week. Had the truck tow Tuesday and they might be able to do a diagnostic test sometime that week but they might not be able to repair until the next week. Had the truck towed in and got a call a few hours later that they know the problem and would have it ready either that day or the next. I was absolutely ecstatic to have it done so soon. More
Waiting area is always comfortable. Staff keeps you updated on the progress. Advisor lets you know of maintenance that is due and explains any issues with your vehicle. Awesome service Staff keeps you updated on the progress. Advisor lets you know of maintenance that is due and explains any issues with your vehicle. Awesome service department. More
I think I would’ve left a better review, but my truck was literally in there for five days and nothing was done to it. I got a second estimate before stingray even started working on it That was half the pri literally in there for five days and nothing was done to it. I got a second estimate before stingray even started working on it That was half the price More