Stivers Ford Lincoln
Waukee, IA
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Excellent experience. Love my new truck. Worked with me to get the the price I needed. The communication lines were always open and the entire process went smooth. I had Love my new truck. Worked with me to get the the price I needed. The communication lines were always open and the entire process went smooth. I had never been to Stivers before, but now I would tell people to give them a look. More
My best car purchasing experience! Jeff and Troy were awesome and very professional! Both were excellent at communicating about the vehicle I wanted and helping me before, during, and Jeff and Troy were awesome and very professional! Both were excellent at communicating about the vehicle I wanted and helping me before, during, and after the purchase. More
Quick Service Brought in my vehicle with a flat tire. Leak was diagnosed and repaired in less than 20 minutes. They ran it through the wash as well! Great Quick Brought in my vehicle with a flat tire. Leak was diagnosed and repaired in less than 20 minutes. They ran it through the wash as well! Great Quick Lane attitude and service. More
I Recommend Stivers! I had a great shopping experience while at Stivers. Rebecca got me a great deal on my 2012 Ford Fusion. The only complaint I had was when I went to ge I had a great shopping experience while at Stivers. Rebecca got me a great deal on my 2012 Ford Fusion. The only complaint I had was when I went to get my Free first oil change at the Quick Lane. I had to wait 3 hours even though I had called and made an appointment ahead of time. I was very frustrated. And as a college student I had to miss one of my classes. I brought up my experience with quick care to Rebecca and she talked to Quick Lane about what happened and I am getting a second Free oil change. More
Nice and EASY Great experience - beat the price of another dealer on first go and threw in the bedliner! Everyone was extremely nice and accomodating and the proce Great experience - beat the price of another dealer on first go and threw in the bedliner! Everyone was extremely nice and accomodating and the process was fairly quick. Will shop with them again! More
Body Shop Anthony Beier was great to work with. I appreciated his pleasant personality and willingness to work with Allstate to get the repair process moving. Anthony Beier was great to work with. I appreciated his pleasant personality and willingness to work with Allstate to get the repair process moving. He was also very good about keeping me updated on the status of the repair process. I have also worked with Troy Cline in the sales department...he is a very knowledgeable salesman and goes out of his way to make you feel like a valued customer. I would recommend Stivers to anyone as an excellent full service dealership! Thank you for all you do. Steve Waage More
Needed Service on My Ford Edge I worked with Austin at Stivers and he was great. Kept me up to date on what was happening and did the guys doing the work did a great job. I worked with Austin at Stivers and he was great. Kept me up to date on what was happening and did the guys doing the work did a great job. More
Excellent and caring service. I stopped by because I thought I lost my iphone 5 in a hidden compartment under the back seat. Anthony tried to reach down there and find it. However, I stopped by because I thought I lost my iphone 5 in a hidden compartment under the back seat. Anthony tried to reach down there and find it. However, it was too narrow to get into. They took my whole seats out. I was really surprised that the phone was not there. I was sure that I heard it ringing from in there. Anthony was so caring about the whole thing. He said he felt bad that I lost my iphone, and he was not going to charge me for the time he spent looking: it was almost 25 minutes! They are really nice people and a good dealership! More
Service with a true smile My husband is an otr truck driver. I stopped last month just to have my tires aired up. This time it said low air and I was close enough to get an oil My husband is an otr truck driver. I stopped last month just to have my tires aired up. This time it said low air and I was close enough to get an oil change done. Thank goodness I did! I may have just needed air but they found a nail in the center of my tire. I am a disabled customer and no one at Stiver's ever second guesses me or gives me a hard time. More
Worst four car dealers over 25 years Good salesman. Service very thorough. VERY bad vehicle inspection process. Several problems with car (2008 Edge) and will tell everyone NOT to go to t Good salesman. Service very thorough. VERY bad vehicle inspection process. Several problems with car (2008 Edge) and will tell everyone NOT to go to this dealership. More