Stivers Ford of Birmingham - Service Center

Service rep is always nice and knowledgeable and quick lane is fantastic. The regular service center is pathetic. Your vehicle has to sit 3 days before they can even diagnose it. Who is lucky enough to lane is fantastic. The regular service center is pathetic. Your vehicle has to sit 3 days before they can even diagnose it. Who is lucky enough to be able to sit three days without a vehicle? More

He was very responsive to my questions and went above and beyond to make sure I had everything I needed. beyond to make sure I had everything I needed. More

Bad service. They didn't put the filter on my truck when they changed the oil until they saw that the oil was leaking. After that, my truck has been different sin They didn't put the filter on my truck when they changed the oil until they saw that the oil was leaking. After that, my truck has been different since that day.Never coming back !!!! More

Blamed shake on brand new tires. Fixed a coolant leak on a hose which it didn’t come in for. Day after I got it back took it to another ford and they found thermostat and water pump Fixed a coolant leak on a hose which it didn’t come in for. Day after I got it back took it to another ford and they found thermostat and water pump leaking. Valve cover leaking. Steering shaft and ball joints bad and fixed the issue. More

Great customer experience! Took great great care of me. Staff was friendly and knowledgeable; definitely recommend Took great great care of me. Staff was friendly and knowledgeable; definitely recommend More

Great service. Done in a very timely fashion. Technician was polite and had on a clean uniform which impressed me. Done in a very timely fashion. Technician was polite and had on a clean uniform which impressed me. More

Cassandra was most helpful when I had to bring my truck in for service. Great experience. in for service. Great experience. More

Caitlin was very professional and friendly in helping me get my expedition scheduled for repairs. get my expedition scheduled for repairs. More

Stivers went the extra mile to be sure I was satisfied with my lug bolt replacement. with my lug bolt replacement. More

We have used Ford Pro Elite quite a few times now. They perform quality work in a timely manner helping to minimize our fleet’s down time. Tristan is always a pleasure to work with. They perform quality work in a timely manner helping to minimize our fleet’s down time. Tristan is always a pleasure to work with. More