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Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.6
520 Reviews

520 Reviews of Stivers Ford of Birmingham - Service Center

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April 13, 2025

Service rep is always nice and knowledgeable and quick lane is fantastic. The regular service center is pathetic. Your vehicle has to sit 3 days before they can even diagnose it. Who is lucky enough to More

by DBERD68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

He was very responsive to my questions and went above and beyond to make sure I had everything I needed. More

by BOOTHMICHELLE93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asher Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lidia Pearsall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Weldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Bad service. They didn't put the filter on my truck when they changed the oil until they saw that the oil was leaking. After that, my truck has been different sin More

by adiportillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t no the name
April 11, 2025

Blamed shake on brand new tires. Fixed a coolant leak on a hose which it didn’t come in for. Day after I got it back took it to another ford and they found thermostat and water pump More

by JENNINGS.OLIVIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Weldon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Stafford
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Great customer experience! Took great great care of me. Staff was friendly and knowledgeable; definitely recommend More

by CLINDER001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quick lube team
April 09, 2025

Great service. Done in a very timely fashion. Technician was polite and had on a clean uniform which impressed me. More

by mcoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Cassandra was most helpful when I had to bring my truck in for service. Great experience. More

by MRCRASK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Caitlin was very professional and friendly in helping me get my expedition scheduled for repairs. More

by BREWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Roberts
April 08, 2025

Stivers went the extra mile to be sure I was satisfied with my lug bolt replacement. More

by PHALL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

We have used Ford Pro Elite quite a few times now. They perform quality work in a timely manner helping to minimize our fleet’s down time. Tristan is always a pleasure to work with. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Head
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