Stivers Ford of Birmingham - Service Center

Thank you to the Stivers team! Fast and Professional, as always! Caitlin and team came to the rescue. Fast and Professional, as always! Caitlin and team came to the rescue. More

I ordered the works but only my oil change was the focus. Washer fluid wasn't topped off , nothing about wiper blades, Inside filter Washer fluid wasn't topped off , nothing about wiper blades, Inside filter More

Excellent sales and service department that I drive over 3 hours to visit. Please stop sending me the same text over and over. 3 hours to visit. Please stop sending me the same text over and over. More

Another satisfied customer I find this repeated texting to have a negative effect on my customer service. You should say thank you for taking the time to reply and leave it at that. to have a negative effect on my customer service. You should say thank you for taking the time to reply and leave it at that. More

Quick, easy, and pleasant to work with The experience was quick and easy while all of the staff I encountered were pleasant to work with. quick and easy while all of the staff I encountered were pleasant to work with. More

I love the option of scheduling the appointment and having the service team come pick up your vehicle. having the service team come pick up your vehicle. More

Good communication and had my car ready when it was promised to me. The waiting area was very comfortable. promised to me. The waiting area was very comfortable. More

Cassandra was very nice and helpful this whole process. Thank you so much for being informative! Thank you so much for being informative! More

Reliable, Prompt, Courteous, Honest, Helpful, Reasonable! The service I received has been a cut about any service I’ve received anywhere else. Customer Service is awesome! The service I received has been a cut about any service I’ve received anywhere else. Customer Service is awesome! More

I had another appointment cancel in the morning, so I decided to bring my Ford Escape to Stivers for servicing. They have “Quick Service” so I knew I could go without an appointment and not have to wait decided to bring my Ford Escape to Stivers for servicing. They have “Quick Service” so I knew I could go without an appointment and not have to wait long for an oil change, tire rotation and general checkup. As soon as I walked in the door I was welcomed by Service Advisor, Seth Morin. He took a look generally at the car and engine and told me the service I wanted would take about 45 minutes. Thereafter, after a mechanic looked at it, Seth advised me that everything looked good and the only thing they would recommend was an oil additive. He didn’t pressure me to get the additive, but I went with it. The car feels good. Seth was very friendly and professional. More