Stivers Ford of Birmingham - Service Center

Organized, good communication, kind, customer service friendly They handle everything you need and are nice enough to answer questions friendly They handle everything you need and are nice enough to answer questions More

Everyone was very nice… i liked the new dealership location… But was not happy about the bill I the bill when I brought in my 2014 Ford reporting that the rear backup camera didn't work I was told tha location… But was not happy about the bill I the bill when I brought in my 2014 Ford reporting that the rear backup camera didn't work I was told that there would be a $258 diagnostic service… Was called later in the afternoon to be advised that the diagnostics had showed that the rear back up camera didn't work didn't know what the problem was but for $900 they would replace everything and hopefully that would fix it... doesn't seem right at the customer should be required to pay that amount of money to confirm the reason the vehicle was brought to the shop... I'm going to try the YouTube fix of replacing the camera myself for less than 100, check fuses… And electrical connections… Apparently that wasn't done by the service dept... and shouldn't have cost $900 to do that.. thank you for allowing me to reply… Jeff standridge More

The dealership left me stranded at work without prior notice of there not being a driver to bring my car back to me after service. I had to spend $20 on Uber. notice of there not being a driver to bring my car back to me after service. I had to spend $20 on Uber. More

Very efficient process and streamline buying experience. I would recommend giving Ethan Armistead and Asher a pay raise for representing Stivers in the exceptional way they do. I would recommend giving Ethan Armistead and Asher a pay raise for representing Stivers in the exceptional way they do. More

I was seen within 5 minutes of my appointment time. Brandon made me feel like it was his priority to see that I was taken care of and satisfied with the service I received. Brandon made me feel like it was his priority to see that I was taken care of and satisfied with the service I received. More

Mobile service team at Stivers always gets it done and makes it super convenient every time! makes it super convenient every time! More

courteous, informative, and professional looking forward to working with him in the future thank you very much to working with him in the future thank you very much More

Luke was so nice and helpful, he went out of his way to ensure that I was taken care of. ensure that I was taken care of. More

Danielle did a wonderful job explaining the scope of work and gave me exact pricing. After the service was performed she reviewed the work and had me on my way quickly. Overall, I’m very satisfied. and gave me exact pricing. After the service was performed she reviewed the work and had me on my way quickly. Overall, I’m very satisfied. More

Caitlin Roberts does a great job in keeping our business going by getting us in and out of the door at the shop and scheduling mobile services. It would be a big help if you accepted WEX Fleet cards. going by getting us in and out of the door at the shop and scheduling mobile services. It would be a big help if you accepted WEX Fleet cards. More