Stivers Hyundai

I bought a car there for 4 weeks ago. They forgot to put the manuals and floor mats in the car. Since then, I have called 3-4 times. The salesperson says he will take care of it, but nothing has happened. the manuals and floor mats in the car. Since then, I have called 3-4 times. The salesperson says he will take care of it, but nothing has happened. More

I would recommend this dealership because the staff was outstanding. Ms. Cookie Flateau was very informative, patient and extremely helpful during our purchase. She allowed showed my wife and I several v outstanding. Ms. Cookie Flateau was very informative, patient and extremely helpful during our purchase. She allowed showed my wife and I several vehicles and gave us the positive aspects of each. I am extremely glad that she was not a "high pressure" sales person, because that would be the prime reason that I would not purchase from a dealership. She allowed us to make a decision that we will be comfortable with for years to come. It is this kind of service that will make me (and my wife)repeat customers of Capital Hyundai. More

The staff in this dealer go above and beyond the normal treatment given to customers at most dealers. While my wife was spending a lot of time test driving different vehicles and trying to make a decision treatment given to customers at most dealers. While my wife was spending a lot of time test driving different vehicles and trying to make a decision on what she wanted, Greg was very patient and very professional. He never rushed us or made us feel pressured to make a decision, he just quietly waited while we walked around the lot over and over again. I am glad that we had the opportunity to have him as our sales person, and will recommend this dealer to everyone I know. Thanks for making us feel welcome! More

After my car accident, my husband and I were faced with having to purchase a vehicle in about a week. I was still sore and in pain when we visited Capitol to look at their inventory. My husband and I were having to purchase a vehicle in about a week. I was still sore and in pain when we visited Capitol to look at their inventory. My husband and I were pretty sure we wanted to go with a used car but we needed to make sure that it not only fit our needs but I needed to be convinced assured that y children and I would be safe. We had previously test drove the 2011 Sonata with Brian Thomas almost a year prior and were familiar with the way it handled and most of the features on the 2011. We spoke with Lucas who was knowledgeable and could tell us what was new since our last visit. He did not rush us on making decisions and helped us go over the comparison of many of the cars that were available the day of our visit (New and Used). We explored other options but we kept coming back to the Sonata. We made a decision and decided that we would start the process of making the purchase. Lucas and Tim worked with us on making sure we were comfortable. They continued to make sure that we were happy as well as making sure that had all of our needs met during the initial process. When we were finally met with the paperwork by Ron it was another reassuring process that we were family and not "Customers". He went over the paperwork and made sure we understood that we were not just purchasing a car but committing to a brand that was committed to us. Driving away in my new car purchased from Capitol Hyundai made me feel safe exactly a week after a horrible collision and let me know that Hyundai was committed to making sure I and my family knew it! More

I met with Sam Quiller at Capitol Hyundai because I was interested in looking at a Genesis Coupe. Sam was very helpful, informative and professional. He scheduled a test drive and answered all my questio interested in looking at a Genesis Coupe. Sam was very helpful, informative and professional. He scheduled a test drive and answered all my questions about the car. Even though I decided to buy another make of car, I was very impressed with the way I was treated by Sam and Capitol Hyundai. I will definitely recommend this dealership to my friends and family. It was a thoroughly pleasant experience. More

Capitol Hyundai gave me the best buying experience ever. From start to finish. I first viewed the website and when I went to the dealership everyone was friendly. Great Job Capitol Hyundai. From start to finish. I first viewed the website and when I went to the dealership everyone was friendly. Great Job Capitol Hyundai. More

I have been a customer of this dealership for six years and have always received excellent service. My purchase of the Sonata Hybrid was my third new Hyundai vehicle, with two of those purchases being made and have always received excellent service. My purchase of the Sonata Hybrid was my third new Hyundai vehicle, with two of those purchases being made from Capitol Hyundai. While I actually went in for an oil change, I decided to purchase the Hybrid. Mike Cooper was excellent to work with in providing me with the value of my Azera and Danny Williams was sensitive to my "must haves" in the Hybrid. It was indeed a pleasure to work with both Ron Morrison and Tim Henderson in the negotiation process. They provided valuable information and were willing to consider my price offer. Also, Brian Thomas and Trenton Lewis were most helpful in the service department. I continue to find the staff at Captiol Hyundai to be professional and who want to ensure customer satisfaction at all levels of service. They are my "dealer of choice" in the Columbia area. Gen More

I purchased a 2009 Hyundai Santa Fe from Capitol Hyundai and the experience was great. It was so great that when I was interested in purchasing another vehicle, a Genesis Coupe, that I had no hesitation abo and the experience was great. It was so great that when I was interested in purchasing another vehicle, a Genesis Coupe, that I had no hesitation about going to Capitol for this purchase. When I purchased my Santa Fe the overall experience was great. Ted, the salesman, was very helpful and knowledgeable and even gave us a step-by-stp walkthrough of our vehicle once all the paperwork was done. This is something that I had never had a salesman do with any of the new cars that I had purchased before. Ron was very understanding in that we wanted to think about the purchase overnight, so he let us drive the car home and told us to let them know the next day if we wnated to go ahead and run the loan. Overall I thought the entire purchase was professional and great. That is where it ended. About a year and a half later I decided that I wanted to get a sports car for myself and the Genesis Coupe was one that was pretty high on my list. Having had such a great experience with the purchase of my Santa Fe I thought I would go back to Capitol, man was that a mistake. First I had to pratically beg Ted, the same salesman I had worked with before, to get out of his chair and talk to me about the car. I couldn't get any other salesman to help me because they were too busy watching college football on tv and their computers. Then while everyone was yelling about the game and how slow the internet was the sales manager Ron went around closing peoples Internet explorer talking about how they were slowing down the internet. Once Ted realized that I wanted to purchase the most expensive Genesis Coupe on the lot he came alive a bit more. We took the car for a test drive and I was very interested. After the test drive he took me to his desk and pulled out a book and told me that he could give me the car for a great price, well below the sticker price. He told me not to say anything, but the price he told me was the lowest that they would take for the car. So I went home and talked to my wife and she told me to do what I wanted. When I went back to the dealership all of a sudden the price had jumped up by $6000.00, they offered me less than fair trade-in on my 2007 VW Jetta Wolfsburg, and then I got to meet with the other sales manager. As soon as I saw him I thought sleazy car dealer, like the guy in the movie True Lies. This guy tried to tell me that they offered my $1,500 less than fair trade-in because of a 2 inch scratch on the back of my car and because they would have to put new tires on the car. I had already checked on how much it would cost to fix the scratch at the body shop directly behind the dealership and they quoted my $350.00, so that left a lot of money for a set of tires. I left there and bought myself a 2008 VW R32 from Car Max. I now only take my Santa Fe back to Capitol for routine service because the service department is actually on top of their game. If you are looking to buy a Hyundai, go to Jim Hudson. More

The sales consultan was very knowledgeable. The car we The sales consultan was very knowledgeable. The car we looked at, Elantra Limited was silver but we wanted white. Both the consultant and manager wen The sales consultan was very knowledgeable. The car we looked at, Elantra Limited was silver but we wanted white. Both the consultant and manager went out of their way to find one from another state and arranged for it to be transported and available the next day. We have only had it for a day but it's great. Learning how to use all the bells and whistles. More

I just had my car serviced for a squeek in the rear driver's side of the car. It took a few times dropping it off for them to find the issue but they were always friendly and happy to take a look. They driver's side of the car. It took a few times dropping it off for them to find the issue but they were always friendly and happy to take a look. They also drove me to work each time. I'm very happy with the service department. They are very courteous and professional. More