Stockton 12 Honda
Sandy, UT
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I was directed to Stockton12 Honda by Tyler Quin. I have not regretted the recommendation. I was greated immediately on entering the premises and was afforded the opportunity to testdrive the vehicles of my not regretted the recommendation. I was greated immediately on entering the premises and was afforded the opportunity to testdrive the vehicles of my choice. After the test drive, the sales person, Charles Davis, answered my questions, and gave me space to make my decision. He followed up regularly in the weeks that followed, answered all my additional questions promptly, but did not make a pest of himself. I would be happy to deal with Stockton12 Honda and with Charles, in the future. Purchasing a new car is a difficult business, not only with the huge choice out there, but also because of the cost involved. Charles mad it pleasant and easy with the way he aproached the selling and the sale. I look forward to many years association with your company. More
It's our second experience trying to buy a vehicle, for my husband and I. Upon our arrival to the Stockton Honda dealer, we we were greeted by a new sales representative (whose name I didn't capture). for my husband and I. Upon our arrival to the Stockton Honda dealer, we we were greeted by a new sales representative (whose name I didn't capture). We had asked about an advertisement we had heard on the radio and were not provided with a yes or no answer. Instead, the sales representative told us that their superiors very often don't inform the sales representatives of special offers. I became upset after hearing that, but were willing to continue with the process since my husband is in need of a vehicle. After being asked many questions, the sales rep set out in search of a vehicle based on the information we provided to him. After about 15 minutes, the sales rep returns with another sales rep, Darren Hesson. We were asked the same questions all over again by Darren. He asked us for our home address which I didn't feel comfortable providing the first time I was asked. Finally, we were taken out into the lot to look at specific vehicles. After finding out that there weren't any vehicles within the prize range we provided, I felt as if we were being kicked-out of the dealer. We decided that we would expand our price range and drove a car that my husband liked. We made an offer and waited for about 30 minutes. Darren returned with a sheet containing the marked price on the vehicle, taxes, etc. We were never provided with an answer as to whether our offer was accepted or not. I later realized it was not because somehow we ended up increasing our offer. After waiting another 15 minutes, Darren returned with a form to authorize them to check our credit. Again, we weren't told if our offer had been accepted or not. Throughout these last two conversations, we were asked about our desired monthly payment. I didn't see the connection at this point since we were majorly interested in the total cost of the vehicle and not our monthly payments. I became really frustrated after looking at the credit check form because I felt like Darren was being rude in a professional matter. He wasn't answering our questions and didn't seem very interested in helping us at all. I came out of the dealership crying and frustrated because I couldn't believe that our questions were not being answered and that we were treated like we didn't matter. It was very disappointing. Very, very rude and unprofessional. More
CJ was great, I received exactly what I wanted in the accord at the right price. nice car that drive well with great gas mileage. my wife is very happy also. accord at the right price. nice car that drive well with great gas mileage. my wife is very happy also. More
The sales representative was helpful and knowledgeable about the vehicles features and the differences between models. The test drive was the deciding factor in determining whether we went with Toyota or about the vehicles features and the differences between models. The test drive was the deciding factor in determining whether we went with Toyota or Honda. The Honda has better acceleration power that was noticeable when entering the freeway. Additionally the features on the base model of the Honda were comparable to the mid-level model of the Toyota. More
We visited this dealer, Stockton 12 Honda, and were able to lease a 2014 Honda at about the same price per month as our older,2009 Focus we were driving. We really enjoy our new Honda. They were a very hel to lease a 2014 Honda at about the same price per month as our older,2009 Focus we were driving. We really enjoy our new Honda. They were a very helpful Dealer to work with. They seem to care about doing a good job for the customer. I would recommend this dealer to buy or lease from if you are in this area. John C More
Last week I was in Stockton 12 Honda. I had the best experience ever. I wasn't pushed at all. I was ecpected to be pushed to be pressured like in other dealer places that I had experience, but I had the experience ever. I wasn't pushed at all. I was ecpected to be pushed to be pressured like in other dealer places that I had experience, but I had the most pleasant experience. I have asked what I am looking for. They listen to me and help me to find the vehicle that I was looking for. Thank you .Good customer service that they provide is pleasant . Great service from Management(Trevor Vaseleou) and Sales Consultant(Darren Hesson). Those two men help me to made the right decision. I even receive a bouquet of roses. More
Unfortunately, I had a very poor experience with Stockton 12 Honda today. My salesperson was very nice at first and showed me a couple of vehicles that I was very interested in leasing (at least one vehicle 12 Honda today. My salesperson was very nice at first and showed me a couple of vehicles that I was very interested in leasing (at least one vehicle and possibly both.) I have excellent (800+) credit and I was willing to pay a large down payment (up to $6000 cash.) However, when I asked how much it would be to lease the vehicles, I was told that I could not be given that information without signing a "commitment to buy" contract. I said that I could not would not sign a contract that committed me to buy a car without knowing how much it would cost per month. However, they told me that that couldn't give me numbers until I signed the paperwork stating that I would purchase the vehicles. Is this how car dealerships do business these days? How can I commit to purchase something before I know how much it will cost? I left the dealership very confused. I am hopeful that their competitors don't do business like this. More
We recently purchased a 2013 Honda Accord from Stockton We recently purchased a 2013 Honda Accord from Stockton 12 Honda. This transaction represented our initial exposure to Stockton 12 and it was a m We recently purchased a 2013 Honda Accord from Stockton 12 Honda. This transaction represented our initial exposure to Stockton 12 and it was a most pleasant experience. Stockton 12 had the car we wanted in stock. The dealership was more than fair in valuing our trade-in, and the sales representative, Matt Wisdom, was friendly, knowledgeable about the product he was selling, and more than willing to "go the extra mile" to make certain that we were absolutely satisfied with every aspect of our transaction. The follow-up contacts with the dealership, including the new car owner dinner and question and answer session to which we were invited, again proved unexpectedly pleasant and informative. We would have absolutely NO hesitation in going back to Stockton 12 for our next car or recommending Stockton 12 to our friends and family. More
The only place I can trust in the valley which is a good thing. I'm sure everybody hates finding someone to fix their car as you are putting money in something that should just work. You can never reall thing. I'm sure everybody hates finding someone to fix their car as you are putting money in something that should just work. You can never really tell the difference when recommended replacement/service (belts, hoses, fluids etc) is done on a car. I bring all 6 of my cars here and only 1 car is a Honda. I know I won't be up-sold something that the cars don't need and I know the price will be fair. I fully trust when they recommend a service because I know there is a reason. The manager (Christie) has a great team under her as Devin and Randy have always taken care of me. I could probably write a book detailing all of my great experiences at the service department. Bottom line is I feel the service department at Stockton 12 goes above and beyond what I expect. I've been a regular customer for over 6 years. I'm a very picky person and rarely write reviews but this review is long overdue. More
I went in with my son who had just graduated from college. Honda has a great college graduate program and Travis was kind enough to explain how it worked. We drove both new and used Civics. After college. Honda has a great college graduate program and Travis was kind enough to explain how it worked. We drove both new and used Civics. After also test driving a Toyota Corolla and a Nissan Sentra, he decided on the Honda Civic. It was a great overall experience and Travis and Steve were great to work with. More