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Stockton 12 Honda

Sandy, UT

4.5
1,013 Reviews

10860 S. Automall Drive

Sandy, UT

84070

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1,013 Reviews of Stockton 12 Honda

November 01, 2019

Derek has always been very helpful and accommodating. He answers all of our questions. Our issues with our van are discussed and taken care of. More

by Jamie
Recommend Dealer
Yes
Employees Worked With
Derek Brandon
Nov 04, 2019 -

Stockton 12 Honda responded

Hello, Jamie! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Shane Parrish, General Manager

November 01, 2019

Im thankfull for your servíce! My visit was excellent, they did the oil change and fixed my doors lock! I will go back any time i needed to fix my car! More

by Creusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Nygaard and Shane Brenner
Nov 04, 2019 -

Stockton 12 Honda responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Shane Parrish, General Manager

October 31, 2019

My appointment was on time Kate was very professional and informative she said it would take about one hour but it was done before that. More

by Winnie
Recommend Dealer
Yes
Employees Worked With
Kate
Nov 01, 2019 -

Stockton 12 Honda responded

Hello, Winnie! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see Kate and the team again if you need anything else down the road. - Shane Parrish, General Manager

October 31, 2019

I chose Stockton 12 Honda Dealership because of the selection of cars they offered. I found the dealership to be efficient and friendly and easy to work with. More

by Richdayna
Recommend Dealer
Yes
Employees Worked With
Brett Talbot.
Oct 31, 2019 -

Stockton 12 Honda responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. -Shane Parrish, General Manager

October 31, 2019

Oil change done promptly, battery check questionable. Took my 2013 Fit in for a route 35K service--which was done quickly and at a reasonable price. A test was done on my battery and according to the tes More

by David R. Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Nov 01, 2019 -

Stockton 12 Honda responded

Hello there David, thank you for making us aware of the inaccurate diagnosis you received. I’d appreciate the chance to learn more about what you came to learn about your vehicle’s battery and exactly what our technician told you to ensure everything was handled properly. Thank you for your time and I hope to hear from you soon. - Angela Warner, Service Manager, (801) 553-5153

October 31, 2019

We had a very pleasant visit. We were well taken care of and will definitely recommend our friends and family when they need to purchase a vehicle. More

by JenChill
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 01, 2019 -

Stockton 12 Honda responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Shane Parrish, General Manager

October 30, 2019

Tire debacle. The guard shack has to go.... seems too intrusive. I had a 9:00am appointment, was there at 7:00am, didn't get my car back until 2:00pm. All this time More

by Randy Lint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No
Oct 31, 2019 -

Stockton 12 Honda responded

It’s unfortunate to hear that your service experience took longer than expected, Randy. We try our hardest each day to provide a quick and easy visit for all of our customers. If there is anything else that we can do for you or if you have any other concerns regarding our guard shack or the service you received, please give me a call and I’d be happy to assist. - Angela Warner, Service Manager, (801) 553-5153

October 30, 2019

The service shop was helpful and responsive. There was some confusion late in the evening about the key to my vehicle. I felt I was almost held hostage when the salesman left me sitting at 8:30pm. More

by Gary Bishop
Recommend Dealer
No
Employees Worked With
Cody
Oct 31, 2019 -

Stockton 12 Honda responded

It’s unfortunate to hear that you had a longer than expected service experience, Gary. We try to provide a quick and easy visit for all of our customers. We certainly don’t want any customer to feel trapped at our dealership, so I’d appreciate the chance to learn how your experience could have been better and how we could have expedited the process. I hope to hear from you soon. - Shane Parrish, General Manager, (801) 553-5110

October 30, 2019

Appointments and Info and questions exchanged through texts. No pressure, quick evaluation of my trade, no games, great experience to buy a car at Stockton 12 Honda More

by Rich Cam
Recommend Dealer
Yes
Employees Worked With
Brandon, Lena
Oct 30, 2019 -

Stockton 12 Honda responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Shane Parrish, General Manager

October 30, 2019

Tire replacement Very upset with my experience. I’ve purchased my car through this dealership 4 years ago, I have provided my services and maintenance on my car at thi More

by Danielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 31, 2019 -

Stockton 12 Honda responded

Hello there Danielle, thank you for taking the time to leave a review. It’s unfortunate to hear that you didn’t have the tire warranty you had expected. The warranty company we work with has set rules and if an employee cuts a deal for family or friends and doesn’t charge for labor then we cannot provide a warranty. This is their policy, not ours. Hopefully, this makes sense and we can continue to do business together in the future. - Angela Warner, Service Manager

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