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Stockton 12 Honda

Sandy, UT

4.5
1,013 Reviews

10860 S. Automall Drive

Sandy, UT

84070

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1,013 Reviews of Stockton 12 Honda

October 30, 2019

Kate is amazing - so friendly, thorough, and helpful. She went above and beyond to help me. However, those in express service did a poor job of filling out the paperwork that communicates w me. They recommen More

by leahpetey
Recommend Dealer
No
Employees Worked With
Kate, express service
Oct 31, 2019 -

Stockton 12 Honda responded

Thank you for your feedback. It’s disheartening to hear that you believe the paperwork you received after your vehicle’s inspection was inaccurate. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time.

October 30, 2019

Always great service! Stockton Honda has great customer service and I always feel confident that they’ll do the work right and not try to take advantage of me. More

by Emalee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure on names
Oct 30, 2019 -

Stockton 12 Honda responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Shane Parrish, General Manager

October 30, 2019

The service was excellent! Everything was explained in a way that was detailed yet understandable. Everyone was friendly. I will be back for all of my service needs. More

by Natalie801Fit
Recommend Dealer
Yes
Employees Worked With
Lanna
Oct 30, 2019 -

Stockton 12 Honda responded

Thank you for taking the time to review our dealership, Natalie. We are happy to have earned your recommendation. Come visit us again soon! - Shane Parrish, General Manager

October 30, 2019

I paid $80 for a check engine diagnostic that I could have gotten from Auto Zone for free, and a car wash. I took my car to a different repair shop to save myself $1,000. Glad I got a second opinion. I More

by Arby0412
Recommend Dealer
No
Employees Worked With
Unknown
Oct 31, 2019 -

Stockton 12 Honda responded

Thank you for making us aware of your pricing concerns. I want to assure you that our team works hard to provide competitive costs on the parts and services we provide. If you would like to give me a call, we can break down your pricing and ensure that everything was handled properly. I hope to hear from you soon so that we can arrive at a resolution if necessary. - Angela Warner, Service Manager, (801) 553-5153

October 29, 2019

The service was both cordial and quicker than anticipated. The associate was professional and thoughtful of my experience. I expected to wait longer, but they had the job done faster than expecte More

by AAAvista
Recommend Dealer
Yes
Employees Worked With
Derek
Oct 29, 2019 -

Stockton 12 Honda responded

Thank you for reaching out! It was our pleasure to provide a quick and easy experience. We hope you’ll come back soon if there’s anything else that we can do for you. - Shane Parrish, General Manager

October 29, 2019

Acknowledging ,welcoming ,Nice ,friendly Understand Acknowledging ,welcoming ,Nice ,friendly Understand needs answer all concerns and explain everything with details Very patient with me , most defi More

by Araceli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Caldwell
Oct 30, 2019 -

Stockton 12 Honda responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Shane Parrish, General Manager

October 29, 2019

Lied to and ignored We went in looking for a slightly used Honda Odyssey. Alex was our sales rep and we found exactly what we were looking for. The problem was it was a More

by Jason123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
Oct 31, 2019 -

Stockton 12 Honda responded

Hello there, Jason. Thank you for reaching out. I’ve appreciated the chance to work with you to get this situation sorted out and am looking forward to our continued dialogue. If you have any additional questions or concerns feel free to give me a call at any time. Thank you for your patience. - John Chuidian, General Sales Manager, (801) 553-5100

October 29, 2019

I set an appointment to get some recalls done on my minivan, and when I arrived Derek helped get me checked it. He informed me the recalls would take 4+ hours, which I wasn’t aware of and appreciated h More

by Csalter3
Recommend Dealer
Yes
Employees Worked With
Derek
Oct 30, 2019 -

Stockton 12 Honda responded

Thank you for taking the time to review our dealership! Be sure to let Derek or the team know if there is anything that you need moving forward. - Shane Parrish, General Manager

October 29, 2019

5 star service In and out in 40 mins. Honda's are amazing and so is this service center.....That's a new record. Good job Derek and team. More

by Mihir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Oct 29, 2019 -

Stockton 12 Honda responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else Derek or the team can do for you in the future! - Shane Parrish, General Manager

October 28, 2019

Quick and painless. I needed to find out what was wrong with my car’s charging system and they got me right in. Not only did they find the problem but they fixed it witho More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubree
Oct 28, 2019 -

Stockton 12 Honda responded

Thank you for taking the time to review us, Mike! We hope you will continue to come to see us in the future! - Shane Parrish, General Manager

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