Stockton Dodge Chrysler Jeep Ram

Best purchasing experience in more than 20 years First, I would like to say that I am not the person who write reviews, positive or negative, but this dealership EARNED a positive review. I had pu First, I would like to say that I am not the person who write reviews, positive or negative, but this dealership EARNED a positive review. I had purchased many cars from various dealerships throughout Northern California over the past 20+ years (business and personal). This recent purchase of my 2020 Jeep Unlimited Rubicon from Stockton Dodge, Chrysler, Jeep & Ram (DCJR) has now restored my views/ feelings on purchasing a new vehicle. Before making this purchase at Stockton DCJR, I had "almost" finalized 3 deals at three different dealerships that ranged from El Dorado county to Fresno county including Sacramento's "largest DCJR" dealer (and yes, the sales reps brag about their status) in South Sacramento County (worst buying experience EVER by the way). While negotiating the deals, I had to walk away from them due to "bait and switch" tactics and just plain dishonesty... one situation became very ugly by the sales person himself! Very unprofessional. As a businessman and business owner myself, I understand very clearly the tactic used in business dealings and transactions, but I do not understand how this individual is still allowed to cash a paycheck from this Sacramento Area DCJR dealership. After these three failed attempts to purchase a vehicle that I researched thoroughly, had the funds secured, had trade in value knowledge of my car, even the options and color I wanted on my new purchase... this should be a simple transaction... right. Wrong, I felt frustrated and defeated. At this point, I much rather deal with the I.R.S. After my recent experiences with the other dealerships, I went back to the drawing board. I looked at other dealerships in the Northern California region, and I came across Stockton DCJR. They had the Jeep Rubicon in the color and options I was looking for and decided to stop in at 8:15am to look at it before continuing onto a business meeting in Stockton (I'm from Sacramento). To my surprise, I was greeted by the Internet Sales Manger, Michael Bayona. Keep in mind, the dealership does not open until 8:30am... I do not even know that he had the time to fire up his computer or even get a cup of coffee. Mike greeted me, I explained to what I was looking for and I came with the two stock numbers of the Jeeps I wanted to look at. I also explained in detail my three prior experiences with the three other DCJR dealerships. Mike did something that MOST other sales people (in all industries anymore) do not do... he actually listened to my wants, needs and frustrations and he accommodated them fully. I was impressed with his professionalism. Needless to say, the deal was made. I received the appropriate trade-in amount, received the exact Jeep I was looking for, and most important, the deal was straight forward... no running back and forth with the "numbers paper" and wasting all of our time. I want to thank Tammy Diller, Marc Guardado, Drew Mateo, and Michael Bayona for their professionalism and EXCELLENT service that I received throughout the whole process... I have found my go to dealer for CDJR vehicles. I can say that this was the best purchasing experience I had in more than 20 years... Make the drive... you will not regret it. More

They are good people they helped me with my car and didn't give me the run around like the other dealerships they gave me the car I wanted thank you didn't give me the run around like the other dealerships they gave me the car I wanted thank you More

Great service provided by Alex and the whole team at Stockton dodge Jeep helped me get my Jeep, everyone was really nice and helpful. Highly recommend! Stockton dodge Jeep helped me get my Jeep, everyone was really nice and helpful. Highly recommend! More

Love my new 2019 jeep compass. Thank you for getting me out of my old chevy cruz. If you want a great deal please come see Michael drew and marc at stocktom dodge out of my old chevy cruz. If you want a great deal please come see Michael drew and marc at stocktom dodge More

Great people to work with Alex Tierney was very nice and I ended up getting my dream truck. I’m excited and all people were very nice. I ended up getting my dream truck. I’m excited and all people were very nice. More

Came back to trade in for a new car. Tony was very helpful and made the whole process fast and easy! Highly recommend tony Navarro and Tammy and Marc guardado helpful and made the whole process fast and easy! Highly recommend tony Navarro and Tammy and Marc guardado More

The thing i could say is i was treated real good. Also put a big smile on my face the guys were on point they did there job 💯 iam going to buy more cars from this dealer ship have three kids so iam comi put a big smile on my face the guys were on point they did there job 💯 iam going to buy more cars from this dealer ship have three kids so iam coming here.😎👍 More

Sonny helped me get a charger with no problem he did everything he said I'm really happy with my purchase sonny's the number 1 salesman at stockton dodge everything he said I'm really happy with my purchase sonny's the number 1 salesman at stockton dodge More

Took up all his afternoon and he did an amazing job getting us into our new truck! I love it! I will be back if I need another getting us into our new truck! I love it! I will be back if I need another More