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Stockton Honda
Stockton, CA
334 Reviews
Stockton Honda Mission Statement-
Always striving to be the dealership where customers look forward to doing business. Where every employee can say they are proud to work. We will accomplish these goals by keeping Integrity Respect and Professionalism for our clients and fellow employees as the foundation of our success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 334 reviews
February 21, 2022
So far overall great customer experience thanks Stocton Honda!! Keep up your good customer service skills! Honda!! Keep up your good customer service skills! More
by Jaysd6
Employees Worked With
December 24, 2021
Never have I ever felt so disrespected then I have now here at Stockton honda. So badly that I decided to take it up BBB. ( see the screen shot below) I was told by Jerry my vehicle would be done by Thur here at Stockton honda. So badly that I decided to take it up BBB. ( see the screen shot below) I was told by Jerry my vehicle would be done by Thursday (today). Called multiple times was left on hold and told different answers when I was able to get someone. Was told when I got to the dealership that my car will not be done due to a delay on the parts being shipped. Not only that BUT when I asked for my vehicle back (Jerry) said “No , we have already ordered the part.” Not only is that disrespectful but withholding my property due to a part being ordered? Never heard of it. If I was promised a date on when my vehicle was suppose to be done and it’s not why was I not informed before hand? But only the day that I was promised it was done. Not only when I advised this to the manager did he say he has no recollection of this? Means they don’t speak to one another? Very unprofessional. The workers were giggling and laughing about my distress. Not only am I taking this up with BBB. But I will be submitting a formal complaint to CEO of honda of Jerry wanting to withhold my vehicle due to a part being “already ordered”. Would love an explanation on why that’s an excuse to withhold someone’s property More
by Snouch
Employees Worked With
Jerry ( service department ) , Eddie Gomez
December 22, 2021
The whole experience was great. Rafael was really easy to work with and felt like he went the extra mile to make sure I was comfortable with purchasing my vehicle. to work with and felt like he went the extra mile to make sure I was comfortable with purchasing my vehicle. More
by padredave
Employees Worked With
Rafael Garcia
December 06, 2021
This is my second Honda car. I had good experience interacting with Stockton Honda, especially Rafael Garcia. They were really nice to clarify my doubts related to Costco purchase program over multipl interacting with Stockton Honda, especially Rafael Garcia. They were really nice to clarify my doubts related to Costco purchase program over multiple calls. Purchasing the car was really smooth. More
by Aravind
Employees Worked With
Rafael Garcia
December 02, 2021
This is our 3rd time purchasing a Honda vehicle. We love the dependability of our 2 Hondas that when we need another car of course we thought of getting another Honda. Tim from Stockton Honda made it possi the dependability of our 2 Hondas that when we need another car of course we thought of getting another Honda. Tim from Stockton Honda made it possible for us to get our new Honda HRV EX 2022. I am happy with our purchase and I love my Honda HRV. More
by jiarkise
Employees Worked With
Tim
December 01, 2021
I cannot begin to share such a positive interaction with Rafael & Manny in searching the availability of the truck we wanted. They found one & the purchase went extremely smooth. All was completed in a time Rafael & Manny in searching the availability of the truck we wanted. They found one & the purchase went extremely smooth. All was completed in a timely manner. More
by CLAW
Employees Worked With
Rafael and Manny
September 13, 2021
My experience with Honda was excellent! the whole team really worked hard in putting me in the right vehicle. And the sales person Rafael Garcia was the bomb, he was friendly, conversational and he stayed really worked hard in putting me in the right vehicle. And the sales person Rafael Garcia was the bomb, he was friendly, conversational and he stayed with me and answered any questions including concerns I had about Honda and their vehicles I mean thought it was going to be difficult but Rafael really assured me they was going to find the right vehicle to fit in my budget! I am really enjoying my new 2022 HRV. Thanks guys :-) More
by LadyG
Employees Worked With
Rafael Garcia
August 25, 2021
Went in for an oil change and was handed the paperwork to sign. I looked and notice it was over 100.00. I asked why so much. He said it was for an oil change and a tire rotation. Instead of asking you sign. I looked and notice it was over 100.00. I asked why so much. He said it was for an oil change and a tire rotation. Instead of asking you they just charge you. Just really bad business. About to give them their car back. They are horrid for trying to charge for something you didn't ask for. Really shady characters, other dealers have always asked before charging you for something you didn't ask for. More
by templesimone64
Employees Worked With
Eddie Gomez
April 10, 2021
Submitted my S2000 for a Check Engine light problem. Immediately discovered that the diagnostics fee when from $89 to $170. Diagnostics consists of attaching a reader to the vehicle's electronic diagn Immediately discovered that the diagnostics fee when from $89 to $170. Diagnostics consists of attaching a reader to the vehicle's electronic diagnostic port, reading the code given by the system, and looking up the meaning of the code in the book. The service manual will then provide the preferred repair procedure and the required parts. At most an hour's job. The code indicated the primary Oxygen sensor was bad and I was quoted an amazing $647.09 for one sensor plus whatever the labor would be. Official Honda Parts sold online place the retail price of the Oxygen sensor at $402.76, or $244.33 less. Stockton Honda was not willing to lower their price to match the online "Official Honda" parts price. A code reader costs about $40. The code descriptions are available online. So if I had invested in the code reader and provided one hour of labor, I could have purchased the part online (just as fast) and had any shop do the work. The total price would have been closer to $594.32 with tax instead of $1,045.33 - a $451 savings. Price gouging during the pandemic has become standard procedure for big businesses. I won't go back to Stockton Honda. More
by El Pescado
Employees Worked With
Jerry Cash
