Stokes Toyota Beaufort
Beaufort, SC
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I experienced exceptional service all around, which generated an awesome experience in the purchase of my vehicles. The entire staff displayed customer relations interaction as if the transaction was generated an awesome experience in the purchase of my vehicles. The entire staff displayed customer relations interaction as if the transaction was personal or family focused. There attentiveness to the smallest details is impressive, and there focus on customer satisfaction is appreciated. I will without hesitation recommend this dealership to friends and family. Great job!! JBell More
I initially chose this dealership based on price and the quick response to my internet inquiry. This purchase was completed within four days of the initial contact. They procured a car, provided me with a quick response to my internet inquiry. This purchase was completed within four days of the initial contact. They procured a car, provided me with a loan and delivered the car to me in this short amount of time. Every person I worked with had a very professional and friendly attitude. I would definitely recommend this dealership to others. More
One of the rarest pleasant dealings with a car dealership. Very knowledgable, polite & non-pressuring salespeople, including the finance department. Prompt service; very knowledgable about vehi dealership. Very knowledgable, polite & non-pressuring salespeople, including the finance department. Prompt service; very knowledgable about vehicle purchased. The product specialist, Melissa, was friendly, pleasant and most helpful in explaning how to operate the car. More
Merick Sherline has the patience of Job as I am a rather detailed consumer and probably e-mailed him 50 times over the past 2 months or so. Always available, always prompt and always honest in his dealin detailed consumer and probably e-mailed him 50 times over the past 2 months or so. Always available, always prompt and always honest in his dealings with me. His Product Specialist, Patty, did a great job going over the details of the Prius I purchased and was a delight to work with. They make a great team and are a credit to Stokes Brown Toyota. I spoke to many other Toyota dealers online or on the phone and always came back to Merick. Thanks for hanging in there my friend ! More
Alan Fox was thte most informed sales person i have ever dealt with! this is the second time i have delt with Alan and would plan on coming back again and again. Alan absolutly knows his vehicles that he i dealt with! this is the second time i have delt with Alan and would plan on coming back again and again. Alan absolutly knows his vehicles that he is saleing and will tell you if he does not no somthing. More
After getting the run around from the Bluffton Store, people recommended that we go to Beaufort. What a difference. After JR talked to us, he introduced us to Matt and he did the introduction of the Priu people recommended that we go to Beaufort. What a difference. After JR talked to us, he introduced us to Matt and he did the introduction of the Prius. We purchased a 2011 Prius III. We not only came out with a great new car, but hopefully new friends. Nicholas Horvath 4 Coronado Ct. Sun City, Bluffton, SC. 29909 More
Matt knows his hybrid car facts and was excellent in explaining the features to us. Had a good sense that we were dealing with fair and honest people. Second Toyota we've bought from them and we came explaining the features to us. Had a good sense that we were dealing with fair and honest people. Second Toyota we've bought from them and we came back because the service people were first rate. More
I live but a short distance from the new Stokes-Brown dealership but prefer to drive 20 miles to the Beaufort location all the service peple there are fantastic. They are mentioned by name above.They are dealership but prefer to drive 20 miles to the Beaufort location all the service peple there are fantastic. They are mentioned by name above.They are extremely knowledgible and always aim to please. I have total confidence in their recommendations and knowledge. Paying my bill is made a lot more pleasant due to the presence of Dee Cohen who is the account person that I deal with. Again very pleasant. The "Shining Light" of the front end of the dealership is a young women by the name of Connie Breland, who is the receptionist/console operator. She is truly amazing as she handles incoming calls with a skill and a pleasantness that is exceptional. I am very pleased with Stokes-Brown Toyota of Beaufort and will continue to do business with the people at this location. More
When I bought my new SUV they offered me new tire replacement free. When I called to get new tires I was told that they no longer offered this option. I had a certificate that they gave me but they r replacement free. When I called to get new tires I was told that they no longer offered this option. I had a certificate that they gave me but they refused to honor it. I called and spoke to the manager but he refused to help. I emailed the owner but received no response. More
The car was as described the staff was professional and helpful. The only draw back was the car I bought manual had the appearance that it was dropped in a mud puddle left there for a few days and then put helpful. The only draw back was the car I bought manual had the appearance that it was dropped in a mud puddle left there for a few days and then put back in the holder and left inside the glove compartment to mold and become not usable. More