Stokes Toyota Hilton Head

The removable captian's chair in my Sienna lost a clip and needed fixing. When I set the chair in the car, the back clamps of the chair locked and the chair was stuck. I now know this is quite a problem and needed fixing. When I set the chair in the car, the back clamps of the chair locked and the chair was stuck. I now know this is quite a problem and requires a lot of work to fix. Patrick Hayes, the service technician, took my temper tantrum in stride and asked me to wait a couple of minutes in the lounge with my 3 children. This was supposed to be a quick chair fix that could now mean at least 2 hours - yuck. Patrick personally took my car to the back and had two mechanics pry the clasp loose with 2 crowbars simultaneously. They removed the seat and had it repaired within 10 minutes. Two hours saved and a positive experience. Thank you Patrick for your help and patience. You were a real pro! More

My wife and I appreciated the Christian music being played in the showroom. We also were pleased to find a phamplet in our console about how to be a Christian. It is not often that an organization of played in the showroom. We also were pleased to find a phamplet in our console about how to be a Christian. It is not often that an organization of this size puts thier faith out there for all to see. We appreciate it very much and will encourage our other friends to buy thier in the future. Our salesman was Kevin Mitchell who was pleasant and very knowledgable of the product. More

While on vacation my bug reflector on my Sequoia came loose. I took it to Stokes Brown and as pleasantly greeted by Curtis Krauss in the service department. Curtis explained that he could quickly repair loose. I took it to Stokes Brown and as pleasantly greeted by Curtis Krauss in the service department. Curtis explained that he could quickly repair the bug reflector and he proceeded to do just that in less than 20 minutes. He also did not charge me a dime! Super service from Curtis! More

My family and I were on vacation in Hilton Head, SC from Dallas, TX. Just as we were leaving to continue our trip from Hilton Head to Washington, DC, the check engine light went on in my Toyota Camry Hybri Dallas, TX. Just as we were leaving to continue our trip from Hilton Head to Washington, DC, the check engine light went on in my Toyota Camry Hybrid. It was a very high stress situation for my family as this could have seriously delayed our trip. Curtis Krauss at Stokes Brown Toyota was very understanding and helpful. He was able to get the car into the shop, analyze the problem, and make the warranty repair very quickly. In fact, all during the process, Curtis' time estimates kept getting better and better and we were able to leave in less than 90 minutes! I am extremely grateful to Curtis and the rest of the service dept for their excellent customer service. I would highly recommend Stokes Brown Toyota service department to anyone seeking service for their Toyota vehicle. More

Kevin Mitchell was very friendly and accomadating. We bought a 1999 Buick century. My wife picked up the car and thought the windows were dirty. She attempted to clean them at home but realized they were bought a 1999 Buick century. My wife picked up the car and thought the windows were dirty. She attempted to clean them at home but realized they were scratched and pitted from sandy driving conditions. Took the car to glass pro to have windshield replaced at a cost of $289.00 Other than that we are satisfied with the vehicle. I feel the dealer should pay the cost ,but I guess with a used car , it's buyer beware. More

What a Awesome Experience with Gary made buying this car easy. Will pass Gary name along to our family and friends !!! Thanks Gary Love the car ! easy. Will pass Gary name along to our family and friends !!! Thanks Gary Love the car ! More

Everyone at the dealership was wonderful and very friendly. We dealt with Patrick Carroll and he is the best. Not pushy in any way. He is very knowledgeable and helpful. I will definitley refer friendly. We dealt with Patrick Carroll and he is the best. Not pushy in any way. He is very knowledgeable and helpful. I will definitley refer any friends and family to this dealership and if I am still in this area when I next need to purchase a car, I will go right back to Patrick. Very pleased with everything at this dealership. More

The folks at Stokes Brown Toyota Hilton Head are great. I went in for an oil change for my 2009 Corolla and drove out with a 2011 Corolla. What an experience! Chris Browne was my salesman and he was aweso I went in for an oil change for my 2009 Corolla and drove out with a 2011 Corolla. What an experience! Chris Browne was my salesman and he was awesome! I will recommend Stokes Brown Toyota to anyone I know looking for a vehicle. Thank you for everything! More

There was confusion about whether the car had navigation system, whether or not it was dealer certified, the odometer was 1000 miles misstated and a few dents we didn't see at first inspection I don't feel system, whether or not it was dealer certified, the odometer was 1000 miles misstated and a few dents we didn't see at first inspection I don't feel these problems were the sales folks fault. I took the car back the next day feeling very disappointed that I had not obtained the car that I intended to purchase. I then looked at another Prius an for $5128 more bought it leaving much more satisfied. The only concern at present is what my warranty is on this second car. I did not receive any paperwork in this regard as I had on the first car. More

Chris Browne was very friendly, knowledgable and helpful is selecting our pre-owned car. We loved his personality and helpfulness. We have had our Highlander for 1 week now and absolutely love it. This is t is selecting our pre-owned car. We loved his personality and helpfulness. We have had our Highlander for 1 week now and absolutely love it. This is the 2nd car we have purchased from Stokes Brown Toyota at Bluffton and would recommend this dealership to everyone. More