Stone Mountain Honda

Shout out to Sales Manager Jamal Wilson. I called when he was very busy and he took the time to help me and quickly address my needs. I wish more dealerships had professionals like Jamal. Ku I called when he was very busy and he took the time to help me and quickly address my needs. I wish more dealerships had professionals like Jamal. Kudos to Carey Paul Honda for having such a great team! More

This is not where you want to buy a car from, this place is full of liars. I feel sorry for them because someone can get hurt the way they conduct business. I attempted to buy a car from this dealership tha is full of liars. I feel sorry for them because someone can get hurt the way they conduct business. I attempted to buy a car from this dealership that did not make it home before the lights came on the dash board, check engine and abs. Car went to service, and the return call I got back was no lights were ever on...Now they are acting like they don't want to give me back my down payment for a car I don't have and a contract I never signed More

I purchased a 2020 Dodge Challenger Wide Body Scat Pack with a Shaker hood from this dealership for $48,000 dollars. This car happened to be the sales manager’s car that he traded in. Less than a week late with a Shaker hood from this dealership for $48,000 dollars. This car happened to be the sales manager’s car that he traded in. Less than a week later, the widebody fender flew off on the highway. 3 days later, the second one flew off. The remaining 2 are about to come off. They keep telling me to take it to a Dodge Dealer because it is covered under the warranty. I have and it is not covered under the warranty. Then they told me that since I bought it As-Is with only 30,000 miles on it that it is my responsibility. Beware! Don’t do business with this dealer, very poor customer service! I find it very strange that a week later that parts start falling off my car! More

Bait and switch? I saw a vehicle on Honda certified that was supposed to be at this dealership. I drove there, and no one knew anything about the vehicle, so 'it mu I saw a vehicle on Honda certified that was supposed to be at this dealership. I drove there, and no one knew anything about the vehicle, so 'it must be a mistake'. I sent an email later to see if the vehicle was on the lot, thinking it might have been so new that it wasn't showing up on their inventory. I included the link in my message to make sure we were talking about the same car. The sales rep responded that "Yes, it is available to drive. When can you come?" I had a couple more exchanges with the salesperson, each time attaching the link to the EXACT vehicle I wanted to try. Each time I was told it was on the lot. I finally, in trying to MAKE SURE the vehicle was there, got a response that it had been sold, but I could see others (that were $10,000 more in price). The CarFax report included a stock number and the vin. It indicated that the vehicle had been obtained by this dealership some time ago and had been serviced very recently, with quite a few miles being added (approx 2000). I do not feel confident about dealing with Carey Paul after this experience. More

Very worst service experience received by finance and accounts team. No proper response any of the queries and they doesn’t even call back if we leave the message. Very slow in providing resolution for t accounts team. No proper response any of the queries and they doesn’t even call back if we leave the message. Very slow in providing resolution for the reported issue. More

I had an awesome experience at Carey Paul Honda. I have purchased 3 new vehicles there because I love the professional and caring service of all of the staff. This time I brought a 2022 HR-V. Great I have purchased 3 new vehicles there because I love the professional and caring service of all of the staff. This time I brought a 2022 HR-V. Great service from Ms. K. Brown and Mr. Cade. More

I bought a 2021 Honda Civic Ex for 35,000 (online everyone else is at least 5,000 cheaper) three weeks ago and I didn't know how much front end damage the vehicle had when I purchased. The emblem in everyone else is at least 5,000 cheaper) three weeks ago and I didn't know how much front end damage the vehicle had when I purchased. The emblem in front was cracked in several places (I replaced with an aftermarket emblem) and it has several deep indentions on the hood and grill like the previous owner hit something. The car was sold to me with a clear Carfax and I was told by the salesman that the car was not involved in any accident. The front bumper slightly sags on one side and also one of the fog lights don't work. I'm very disappointed because of how much I paid for this vehicle that had only 2,500 miles on it when I bought it. I emailed the sales manager I will update if and when I get a response. The car internet price was 33 but change to 35 during negotiations. The car was way over price for the condition the car was in. The tint has bubbles and the fire wall under the car was damaged. Please really give these cars a thorough review before buying. I didn't because the car was just a year old and had under 2500 miles.This has been a nightmare. Update: The car I bought was involved in some type of accident. While I was trying to touch up the deep indentions on the hood, grill, and bumper with touch up paint I noticed that the bumper clear coat was cracked. It looks like shattered tempered glass the size of a baseball in one area of the bumper. The same side of the car where the fog light didn't work which indicates that the fog light bulb was blown from impact. Also the same side where the bumper slightly sags. There are other stratches in the clear coat in that area of the bumper I hope to buff out. I could have sworn it is against the law to sale some one a car that has been involved in an accident and not tell them. More