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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,119 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,119 reviews

June 26, 2021

They were all friendly and helpful and explained everything so I could understand More

by MARTHASOMMERS26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KG
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Jun 28, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

Helpful
June 26, 2021

They make it happen when it comes to pricing and what you desire to pay More

by NATALIES2HEARTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
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Jun 28, 2021 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

Helpful
June 25, 2021

Great customer service, prompt service, always helpful, waiting time not long at all More

by aleonides1714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Service Department
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Jun 28, 2021 -

Stone Mountain Nissan responded

Thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

Helpful
June 25, 2021

My experience was great. I decided to wait for my car and had a comfortable desk to work at in the meantime. The service was quick and I had a coupon that cut the cost in half. I worked with Joshua Kern and More

by Nicole Lowry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
Report | Print
Jun 28, 2021 -

Stone Mountain Nissan responded

Hi Nicole, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Helpful
June 24, 2021

Great customer service in all areas. Heath is the best and takes care of all our vehicles. More

by SPIKE2U2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Rice is always welcoming and friendly.
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Jun 28, 2021 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Helpful
June 24, 2021

Always a pleasure to visit this location. Entire staff is pleasant and helpful. Never had any problems at all with service. More

by SLM41273
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jun 28, 2021 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Helpful
June 23, 2021

I appreciate the friendly service department and trust the my service rep, Josh, will take care of me. More

by TONY-MADDOX
Recommend Dealer
Yes
Employees Worked With
Josh
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Jun 23, 2021 -

Stone Mountain Nissan responded

Hi Tony, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

Helpful
June 22, 2021

I appreciate the friendly service department and trust the advise from Arthur Ramirez, my service representative. This is the only place I bring my Nissan for Service. More

by BARBARACATMOM
Recommend Dealer
Yes
Employees Worked With
Arthur Ramirez
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Helpful
June 22, 2021

Customer service is a priority from the top down. Everyone listens to the client’s needs and wants. Follow through is excellent in Sales and Service. More

by ETheriault
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Sledge
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Jun 23, 2021 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Helpful
June 20, 2021

I appreciate the care and attention that Josh Kern, in the service department, gives to my Rogue. It's great driving away knowing that I had first class service. More

by LYNNMAXWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Kern
Report | Print
Jun 23, 2021 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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