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Stone Mountain Nissan
Lilburn, GA
2,158 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,158 reviews
May 27, 2024
Kenneth (KG) was great, made sure my service was quick unlike prior service experiences. Before I had to wait four hours minimum when waiting in office. I let him know about that experience and he made su unlike prior service experiences. Before I had to wait four hours minimum when waiting in office. I let him know about that experience and he made sure that my vehicle was actually available around the time that he estimated. More
by SR
Verified CustomerEmployees Worked With
Kenneth
Helpful May 27, 2024
I have never been in a car dealership where they wanted to do whatever was necessary to ensure I was satisfied. Right car, right price, right payments quick and thorough financing. I am super satisfied. to do whatever was necessary to ensure I was satisfied. Right car, right price, right payments quick and thorough financing. I am super satisfied. Thank you! More
by RYNNINGJESSICA
May 25, 2024
Carroll Braddy was very helpful and knowledgeable. He found a car for me that we know we will really enjoy for the next three years. He was very attentive to our needs and answered all of our question He found a car for me that we know we will really enjoy for the next three years. He was very attentive to our needs and answered all of our questions. We really enjoyed the experience. More
by QUILLDUNCAN
Employees Worked With
Carroll Braddy
May 24, 2024
After receiving a call from Heather, my experience dramatically improved and put my mind at ease. She was very professional and turned what started as a bad experience into a wonderful one. dramatically improved and put my mind at ease. She was very professional and turned what started as a bad experience into a wonderful one. More
by danielford4553
Employees Worked With
Heather
May 24, 2024
My service advisor Kalium was great and took the time to explain everything to me and why the services were needed since my vehicle hit 60K. explain everything to me and why the services were needed since my vehicle hit 60K. More
by K Anderson
Employees Worked With
Kalium Fryar
May 22, 2024
After 5 hour of waiting and $285 later, I still have the same problem, I came in for. Not satisfied at all with the service today, The service agent was great but the service tech not so much, he was more same problem, I came in for. Not satisfied at all with the service today, The service agent was great but the service tech not so much, he was more worried about his time than fixing the problem. Considering I bring my car to you guys all the time, Considering going somewhere else. More
by WARD4219
Employees Worked With
Service agent
May 21, 2024
The service was great, especially being able to get my oiled changed without an appointment. The service advisor Maks was very informative and demonstrated the perfect example of what excellent customer s oiled changed without an appointment. The service advisor Maks was very informative and demonstrated the perfect example of what excellent customer service should be. More
by Shan
Employees Worked With
Maks Poznyak
May 20, 2024
The experience was great. Enthusiastic staff and the Finance guy was amazing in helping me get an even lower monthly than originally expected. Enthusiastic staff and the Finance guy was amazing in helping me get an even lower monthly than originally expected. More
by oscardodd92
Employees Worked With
May 19, 2024
My attendants name was John, I believe. I saw that I had the first appointment of the day and got me checked in right away. My car took more time than normal due to a few technicians arrivi I saw that I had the first appointment of the day and got me checked in right away. My car took more time than normal due to a few technicians arriving late but he kept me updated throughout the entire process. Great experience ! More
by brittanelrussell
Employees Worked With
John
