Stone Mountain Toyota
Lilburn, GA
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1,052 Reviews of Stone Mountain Toyota
I wait long time even the oil change is done no one call me then when the time is too long I asked the front desk . At that time the costumer assistant was in the phone and I stand until she finished talki me then when the time is too long I asked the front desk . At that time the costumer assistant was in the phone and I stand until she finished talking then she told me my car needs to change coolant then already I lost more time and time to go work just I said I will do next is the car is ready she said outside parked I paid and I find my car from parking lot and I leave before not like this the service was good More
I have visited your service center twice, once for an engine oil change and once to have my tires rotated. I was charged for both services, but the tires were not rotated either time. If necessary, I engine oil change and once to have my tires rotated. I was charged for both services, but the tires were not rotated either time. If necessary, I will file a formal complaint against this dealership. I am very disappointed with your service, and I consider this unacceptable. More
It took 4 hours for service to be completed. I always try to arrive by 8 am however it doesn’t change the amount of time it takes for service to be completed. Otherwise the associates kept me in I always try to arrive by 8 am however it doesn’t change the amount of time it takes for service to be completed. Otherwise the associates kept me informed. I love the ability to track online the progression of thervice. I trust all that was done was thorough and everything was completed well. More
Elijah the sales rep was very patient and took very great care of me. He was considerate of my time and concerns. The deals was to my expectations care of me. He was considerate of my time and concerns. The deals was to my expectations More
Been with the dealership since 2019 lived my old Crystal and current Paul technicians both individuals are top tier professional and friendly people who know their stuff. Give Paul (VIP) a major raise sin and current Paul technicians both individuals are top tier professional and friendly people who know their stuff. Give Paul (VIP) a major raise since Crystal is no longer there. But over all I like this Service . Team Oh looovvveeee the new Keurig Coffee machine and all the flavored creamers 5 star. M.King More
The wait time is great there, great selection of cars, I think I got a pretty good deal on mine, the time I spent there was diabolical though. Emily the sales person she was good then the finance as a bit l think I got a pretty good deal on mine, the time I spent there was diabolical though. Emily the sales person she was good then the finance as a bit long as well, overall it was a ok experience More
This toyota dealership is very well organized Workers are friendly to customers and their co workers. The service was a step above Mr. Tracy is thr best are friendly to customers and their co workers. The service was a step above Mr. Tracy is thr best More


