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Stoops Buick GMC

Plainfield, IN

4.5
424 Reviews

1251 Quaker Boulevard

Plainfield, IN

46168

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Showing 424 reviews

December 20, 2012

Steve and Jim were both very professional and presented all the options without pressure. The dealership is conveniently located from where I live and has a good reputation for service. More

by njcody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
norman d cody, Jim Jarvis
Jan 01, 2013 -

Stoops Buick GMC responded

Thank you for taking the time to publicly acknowledge Steve Thomas and Jim Jarvis.We are very fortunate to have such great employees who really care about our customers!

December 17, 2012

The best car-buying experience I've ever had. Perfect. Steve Willett is the most professional, caring car salesman I have ever dealt with. At no time did my wife or I feel we were being "sold" a vehicle. More

by jhragsd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Willett
Jan 01, 2013 -

Stoops Buick GMC responded

Wow! Thank you for publicly acknowledging Mr.Willett! He is one of the best in the business and his list of long-term clients prove it! All of your kind words really do describe Steve, he IS extremely caring and you won't need to worry about not being followed up with, follow up should be his middle name! Thank you again and Happy New Year!

November 19, 2012

We have purchased autos Over the last twelve years or so and at no time did we ever feel pressured or uneasy in any situation, Stoops has handled emergencies as well as routine maintence with the utmost pro More

by p.withem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Meyers, Daniel Meyers, David Fredbloom
Jan 01, 2013 -

Stoops Buick GMC responded

Thank you very much for your public review of Stoops Buick-GMC AND thank you for your twelve years of patronage! Our entire team is dedicated to being respectful of our customers and professionalism. And Jim has taught us that no matter how big or small the emergency is, to quickly take care of so our customers!

November 08, 2012

My family and I bought an Acadia last year from Stoops because it was listed as an AWD drive vehicle. We live in the country and have to have this option to get up our hill in the winter. However, we w More

by Joni Pounds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Fredbloom
Dec 14, 2012 -

Stoops Buick GMC responded

Hello Joni, I want to apologize for any confusion that may have been had. All Acadias are listed as either FWD (Front wheel drive) or as AWD (All wheel drive) which is indicated on every window sticker and is also indicated by a permanent AWD badge on every AWD model. If you asked your salesperson about the drivetrain of your vehicle and they mislead you in any way we would consider this behavior extremely unprofessional and encourage you to give us a call at your earliest convenience so that we can investigate this matter further. Sincerely, Jim Meyers, General Manager

November 07, 2012

Nice and easy experience, without pressure. Staff was friendly and helpful. car that we were looking for was in stock. We would recommend this group to anyone. More

by Rose O'Brien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Meyers, Jim Jarvis, David Fredbloom
October 11, 2012

Dan was gracious to accept my visit at the close of a business day and then helped get the deal done after hours when he did not need to. Drove off in our new (to us) van that night!! More

by Phillipsfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
September 26, 2012

We made 3 trips to this dealership, first to just look at the inventory on the lot, second to meet with Joe and test drive an Enclave and third to complete the paperwork and drive away in our new car! The e More

by psrector
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Joe Manderino
September 04, 2012

I had a few issues after buying my vehicle, but as of this date (9/10/2012) the dealer has taken care of them. Even with the issues I've had I'd definitely recommend this dealership, they go out of thei More

by HardestJedi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Meyers, Aaron Wildey, David Fredbloom
August 20, 2012

The dealer on line information was descriptive and accurate. The vehicle was as advertised and there were no issues. Aaron and Dan were great to work with and we were able to negotiate a fair deal in More

by llharis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William C. Harris, Aaron Wildey
August 20, 2012

Found the dealer friendly and not pushy. Did not rush us into a decision and was helpful in answering questions. Even helped set up Bluetooth! Thanks! More

by dsadams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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