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Stoops Buick GMC
Plainfield, IN
424 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 424 reviews
August 27, 2018
Always greeted with a smile and excellent service I have purchased multiple vehicle from Steve Willett and have always been fully satisfied with each one. I’m sure I will return for future purchases. I have purchased multiple vehicle from Steve Willett and have always been fully satisfied with each one. I’m sure I will return for future purchases. More
by BMW2
Employees Worked With
Steve Willett
Helpful August 23, 2018
Completely satisfied I have purchased 3 new GM vehicles and always completely satisfied with their entire sales and service and highly recommend. Jerry Johnson formerly I have purchased 3 new GM vehicles and always completely satisfied with their entire sales and service and highly recommend. Jerry Johnson formerly Plainfield, in More
by jerry6242
Employees Worked With
Steve Willett
August 18, 2018
Just what we were looking for! We found Stoops online, with exactly the vehicle we were searching for. Though we live more than two hours away, the folks at Stoops were outstanding We found Stoops online, with exactly the vehicle we were searching for. Though we live more than two hours away, the folks at Stoops were outstanding in their efforts to help us complete the sale that day. I arrived at the end of the day, but Zach was very prepared and super-efficient with the process. I found the folks at Stoops to be very reasonable, particularly for an out-of-town sale. We'll definitely take a look at their online offerings next time we're in the market, and I would do business with Zach any time. More
by Matthew
Employees Worked With
Zach Vanat
August 17, 2018
2016 Terrain We were looking for a late model Terrain and Zack was very helpful. He did a great job explaining all the bells and whistles. We wouldn’t hesitate t We were looking for a late model Terrain and Zack was very helpful. He did a great job explaining all the bells and whistles. We wouldn’t hesitate to shop there again. More
by stubby
Employees Worked With
Zach Vanat
August 17, 2018
it was good My salesman was Zach Vanat and has been for many years he is very polite and very knowledgeable about all the vehicles on the lot he is a awesome sale My salesman was Zach Vanat and has been for many years he is very polite and very knowledgeable about all the vehicles on the lot he is a awesome salesman stoops is lucky to have him More
by kvikeebler
Employees Worked With
Zach Vanat
August 17, 2018
Zach Vanat I have purchased more than six vehicles from Zach. He is honest, knowledgeable and always gives me the best deals. Get follow up too! Will go ba I have purchased more than six vehicles from Zach. He is honest, knowledgeable and always gives me the best deals. Get follow up too! Will go back to Stoops to purchase more vehicles from Zach!!! More
by Jkeebler
Employees Worked With
Zach Vanat
August 17, 2018
Great experience! Zach has truly been fantastic with multiple purchases through Stoops GMC!! Can’t say enough great things about his great help. Thank you, thank you!! Zach has truly been fantastic with multiple purchases through Stoops GMC!! Can’t say enough great things about his great help. Thank you, thank you!! More
by Chad
Employees Worked With
Zach Vanat
July 31, 2018
NOTHING GOOD! I attempted to purchase a vehicle that I really, really wanted in Nov. 2017 after my vehicle had been totaled through no fault of my own...the person I attempted to purchase a vehicle that I really, really wanted in Nov. 2017 after my vehicle had been totaled through no fault of my own...the person at fault was a Plainfield Police Officer! I was desperate to get a vehicle as I had been in rentals for over a month. I went to Stoops, (dont remember the salesman), test drove a vehicle, for which I was very interested in purchasing. At first the deal did not go through, I suggested I had more income and awaited another response. I never heard back from them till a couple weeks later. THEY REALLY WANTED TO SELL A CAR DIDN'T THEY??? Well, needless to say, I ended up buying a FORD at another dealership! Now, problem No. #2...Most of last week (mind you, this is now July 2018) and this week I have received at the very minimum of a dozen phone calls from Stoops warranty or extended warranty departments. Even if this IS a separate entity, Stoops apparently SOLD my name and phone number to these entities and now they will not leave me alone! All have different phone numbers & want to discuss my Buick warranty! I have REPEATEDLY told the individuals, that I do not OWN a Buick, have NEVER owned a Buick, and have no INTENTIONS of purchasing a Buick! (Especially from Stoops).I have told these people this AND to stop calling me! But noooo... they keep right on calling! Last week when the calls started, I actually BURIED my mother, out of town and this week, I've had the flu for 4 days! I DO NOT NEED THIS BALONEY! (That is putting it very mildly). To sell or give someone's name to a third party, when NO transaction or purchase was ever done is pathetic. I dont want no excuses, I want it to stop and STOP now! I dont care who has to be called, get it done. Now to future customers...think twice before doing business at Stoops if they do this type of stuff. If I could give zero stars I would! (I do not know names of individuals, so boxes checked are incorrect) More
by Chissy59
Employees Worked With
Jim Jarvis, Joe Manderino, Kent (Fish) Fisher, David Fredbloom, Joe Hayes, Ryan Fawley, John Conway, Bob Barker, Rich Santomassino, Matt Dailey
June 23, 2018
We Love our New Sierra 1500!!!!!! My husband and I had been shopping for a car for months. We finally decided on what we wanted and Zach and the team at Stoops made it super easy. I My husband and I had been shopping for a car for months. We finally decided on what we wanted and Zach and the team at Stoops made it super easy. I called and gave them the run down of what I wanted and they made it happen. They had the car pulled up and ready for my husband when he arrived and made the transaction quick and painless. We will be back for sure!!!!! More
by hamiltonfamily
Employees Worked With
Zach Vanat, Diane Anderson
June 18, 2018
nice good people These people went out of there way for us to even calling someone in to help us with a flat tire when everyone else was closed and even there service These people went out of there way for us to even calling someone in to help us with a flat tire when everyone else was closed and even there service center was closed because we was out of town and we was stuck More
by ava
Employees Worked With
Carl Brophy, Jim Meyers, Toni Golladay
