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Stoops Buick GMC - Service Center

Plainfield, IN

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100 Reviews

100 Reviews of Stoops Buick GMC - Service Center

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September 10, 2021

Purchased many Buicks from Steve Willett. Unfortunately will not be back as service department is lacking. Scheduled Appointment a few days ago-drove 45 min and they said no appointment even though I showe More

by Todd
Customer Service
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Did not get name
July 15, 2021

My 2009 Impala was just body shop repaired. Incredible salute of thanks to Susie Rick and the paint team!! The match performed on my well maintained old car perfect,! Truly all team members involved shou More

by mpeck83495
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Body shop team, Rick, Susie and entire paint
Jul 17, 2021 -

Stoops Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 04, 2020

This is the second time that I’ve had bodywork done at this dealership. In fact the second time, going through insurance, I requested them because of the excellent job they did the first time. Add in the More

by Mimi1205
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dec 08, 2020 -

Stoops Buick GMC responded

Hi, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 18, 2019

A Quality Service Experience at Stoops Buick in Plainfield April 18, 2019 ~~ 9:15 a.m. ~~ Service at Stoops Buick in Plainfield, Indiana: I found the "Service Experience" at Stoops Buick to be Excellent!! More

by Prints Charles
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
August 17, 2018

it was good My salesman was Zach Vanat and has been for many years he is very polite and very knowledgeable about all the vehicles on the lot he is a awesome sale More

by kvikeebler
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
June 18, 2018

nice good people These people went out of there way for us to even calling someone in to help us with a flat tire when everyone else was closed and even there service More

by ava
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carl Brophy
June 05, 2018

Took 2.5 hours for oil change. Caught lying twice! Was terrible. Said one thing to my wife in waiting room and a different story to me on phone when I called about why my wife and daughter were in the More

by Jeff.
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Mike Gill
Jun 07, 2018 -

Stoops Buick GMC responded

Jeff, my service director, Kellie Stocking would like to speak with you regarding this matter, Her direct number is 317-268-7121.

May 10, 2018

Service My car was towed to this dealership after I had a wreck on the way to the airport. When i was in Florida Toni in service did a great job keeping me in More

by Shelly, aka mario
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 15, 2018 -

Stoops Buick GMC responded

Thank you for your awesome review! I joke with Toni that I am president of her fan club lol! Thank you again!

May 09, 2018

Stoops is offer the best service and the kindest people! I switched from another dealership and make to Stoops GMC because of how wonderful their customer service has always been to my husband. Really from t More

by Halestorm
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Gill
May 15, 2018 -

Stoops Buick GMC responded

WOW!! Thank you for your kind and generous words!! You rock!! Please let us know if there is ever anything we can do for you!

May 08, 2018

Went in for an oil change and problems with my navigation sy Toni and Mike were able to correct my problem with my navigation system. I was extremely happy Toni was able to make sure it was working correctly b More

by Garriott123
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Gill
May 15, 2018 -

Stoops Buick GMC responded

Thank you for the kind endorsement! The greatest thing about working here is the people that we work with and Toni and Mike are AWESOME!! Thank you again!!

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