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Strong Volkswagen

Salt Lake City, UT

4.9
5,428 Reviews

1070 S Main St

Salt Lake City, UT

84101

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5,428 Reviews of Strong Volkswagen

September 06, 2017

2017 Jetta We've had a miserable experience in the past buying a vehicle; but this totally rocked in customer service & getting a fantastic deal! We never felt p More

by Dbradford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Flanagan, Andy Carr
September 06, 2017

Fantastic service My wife and I were every pleased with our experience with Mark. We have had some pretty rotten experiences in the past with other dealerships and wer More

by drjonz23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walker Strong, Mark Gremillion
September 05, 2017

Fast, easy and painless Very fast, very easy transaction with a not so great credit score and special situation. Big selection of cars to choose from with helpful staff. I wo More

by KyleG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Flanagan, Barry Jelin
September 05, 2017

Review It was okay. The sales guy was nice, everybody else was unfriendly and unhelpful. I like my car though. Clean building that was really really nice More

by Alobar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Flanagan, Jeron Eatchel
Sep 12, 2017 -

Strong Volkswagen responded

It is wonderful to hear that you made the decision to buy your new car from Jeron. At your earliest convenience, please contact our General Sales Manager and/or our Customer Relations Manager so that we can learn more details of your experience. In a normal sales process, the only people directly serving you is your sales associate and the finance manager; so it would seem your misgivings occurred in finance. Please know that our ultimate goal is to set the precedent of customer service excellence with every step of the process; so we hope to investigate your experience as we further refine our staff's training and procedures. We sincerely thank you for choosing to buy from Jeron, and hope we are able to earn nothing less than your 100% satisfaction with every chance we are givien. Kindest Regards, from all of us at Strong Volkswagen

September 05, 2017

not helpfull the ad states 2017 Jetta S starting at 10,900 test drove and was wanting to start the process He stated the price of 11,900 asked why when there is a More

by ChildStephanie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jay Garibovic
Sep 12, 2017 -

Strong Volkswagen responded

Stephanie, we apologize that Dzenan failed in clearly explaining the incentive programs upon your arrival, and making SURE you had a clear understanding. We post our prices on our website, as well as literally on the walls of our dealership in our effort to be absolutely transparent. Some dealerships hide that information much like a poker hand, but we simply do not play games. Instead, we think it is honest to show the lowest price possible, as we disclose every possible incentive right out the gate. Also, it's clear we need to clarify that the pricing programs, rebates and incentives come from the factory--the individual dealerships have no ability to grant incentives to a customer who is unable to prove qualification. Rest assured, we are number 1 in the state and number 4 in our region, because we have been able to help hundreds of customers secure outstanding deals on their new cars. Although we could not reach an agreement with you, please know that we value all of your feedback, and will use this experience as an example of how important it is that each associate stays in tune with every customers needs and goals THROUGHOUT the sales process. Thanks again for coming in and giving us the chance to help you out Stephanie--hopefully we will have the chance to serve you in the future.

September 05, 2017

Awesome! It was really quick and easy! I went in looking for a new car and was helped instantly. Victor listened and knew exactly what I was wanting. More

by Holly Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Liberty , Reed Wyatt
September 03, 2017

Very quick and easy! Very friendly staff. I felt taken care of. I got the car I wanted with the right year, make, and color. I will recommend this to my friends and family More

by Kourtney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeron Eatchel
September 03, 2017

It was great! Quick process!! Nice and patient guys over there at Strong Voltzwagon! The paperwork process was less than 30 minutes and I was out the door with a 2017 Jetta! More

by WendyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeron Eatchel
September 02, 2017

Great prices Driving to Salt lake city Utah to visit family heard a add on the radio about a Volkswagen. Labor day sale wasnt looking for a new car at all but af More

by Mutty700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Flanagan, Andy Carr
September 02, 2017

Great price, service, and selection Great selection. So many cars to choose from. I got $5,000 off of my Passat R-line when I leased it. I couldn't have found a better discount than what More

by andrewpew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walker Strong, Jay Garibovic, Mark Gleu
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