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Strong Volkswagen
Salt Lake City, UT
5,429 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,429 Reviews of Strong Volkswagen
July 07, 2017
Very unprofessional and rude On June 23rd my fiance got a 2017 Volkswagen Jetta manual. I am not able to drive this car because I don't know how to drive manual... We took the car On June 23rd my fiance got a 2017 Volkswagen Jetta manual. I am not able to drive this car because I don't know how to drive manual... We took the car back on June 26th and NO one was willing to talk to us about our issue. We left the car at the dealership and have been doing everything we can to figure out how to return the car. Whether it be us getting an automatic of the Jetta or getting our old car back by them switching the process of the cars. David Keith has been very rude, he asked us to do the survey and we did. However, he was very upset about us being honest about our visit and he called us up and literally yelled at us because we gave him a bad review. He told my fiance that he should have given a better review because it's going to take a long time to fix his score at work. If he is so upset about it then he should have been much more helpful towards us and he needed to be professional about his work. We have been calling for the last few days to talk to ANY manager and they are Always out or not available. Tim Flanagan has been avoiding all over our phone calls that we have sent him. We have been very polite in our voicemail messages and he hasn't once called us it has always been David who calls back. We do NOT want to talk to David we want to talk to Tim. This process isn't a difficult process and we feel like we have been taken advantage of because we are a young couple who they felt that they could take advantage of. We are very hurt and upset that things are going down this way. We bought a car from them not too long ago and they were very helpful then but this recent experience has been the worst experience. I know after this we will NOT come back and I will make sure that I let all the people I know, know not to ever go to this Strong Volkswagen. We are going back to the dealership tomorrow to talk to ANYONE who is nice enough to help us out... More
by alipoo98
Employees Worked With
Tim Flanagan, David Keith
July 07, 2017
Best place to get your car I have worked with Tony on two different occasions he has worked Magic to make it happy. They are so friendly and awesome people to work with In getti I have worked with Tony on two different occasions he has worked Magic to make it happy. They are so friendly and awesome people to work with In getting you in to a new vehicle. I would recommend anybody to get a new or used VW great place too More
by Kframpton
Employees Worked With
Mark Judson, Tony Glavas
July 05, 2017
The strongest Volkswagen dealership in Utah. Strong VW was the best on getting what I needed in a new car and on my trade in. I would do it again at Strong VW. Strong VW was the best on getting what I needed in a new car and on my trade in. I would do it again at Strong VW. More
by Mckayhyer
Employees Worked With
Kaleb Martin
July 03, 2017
Great experience! The entire staff is friendly and knowledgeable but also fast! This has been the best car buying experience we have ever had and would recommend not on The entire staff is friendly and knowledgeable but also fast! This has been the best car buying experience we have ever had and would recommend not only the new car side but also the used car side! More
by Nicky
Employees Worked With
Jeron Eatchel, Mark Gleu
July 03, 2017
Great time Quick, easy, very perfessional. Spent a hour at most to get everything set up and done. I highly recommend strong.Andy was a nice guy with a lot of kn Quick, easy, very perfessional. Spent a hour at most to get everything set up and done. I highly recommend strong.Andy was a nice guy with a lot of knowledge. More
by Thomas
Employees Worked With
Andy Carr
July 02, 2017
Quick process and great workers Strong VW is the best place ever. The employees were there to help me and talk me through buying a new car. within just a couple hours I was out the d Strong VW is the best place ever. The employees were there to help me and talk me through buying a new car. within just a couple hours I was out the door with my brand new car that I got an amazing deal on. More
by Lana3
Employees Worked With
Tim Flanagan, David Keith
July 02, 2017
Great experience! Thanks for the ease of doing business. Everything went as planned, no surprises. Thanks to Andy Carr and Tim for the smooth transaction. Love you gu Thanks for the ease of doing business. Everything went as planned, no surprises. Thanks to Andy Carr and Tim for the smooth transaction. Love you guys More
by Syl
Employees Worked With
Tim Flanagan, Andy Carr
July 01, 2017
What a GREAT EXPERIENCE I had with Matt and Chris Matt and Chris took all the time needed to explain all the great services that come with the car. I wanted a white Jetta and they did not have one in Matt and Chris took all the time needed to explain all the great services that come with the car. I wanted a white Jetta and they did not have one in stock so Matt tracked one down for me until until he found one coming in, he didn't try to sell me or push me into another color. When we found what I was looking for Matt got me a Great Deal. I won't hesitate to refer any of my friends or family to Matt and Strongs Volkswagen l would do it in a Heartbeat. More
by John Glodowski
Employees Worked With
Matt Hansen, Christine Bracken, Mark Judson
June 30, 2017
Great experience We just wanted to look through a couple windows and ended up having such a great experience we ended up driving a new car home that evening. Mark was We just wanted to look through a couple windows and ended up having such a great experience we ended up driving a new car home that evening. Mark was a great salesman who did not pressure us and was very honest. We have already been in the service department getting some things added on to the car and they were friendly and professional. Very happy with the whole experience, and with the car too. More
by Sturo1
Employees Worked With
Mark Gleu, Brian Edwards
June 30, 2017
Helpful and professional Kaleb was great to work with. The entire team bent over backwards to help me get the car I wanted. I will recommend Strong to my friends. Kaleb was great to work with. The entire team bent over backwards to help me get the car I wanted. I will recommend Strong to my friends. More
by Mgoreham
Employees Worked With
Kaleb Martin
