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Subaru El Paso
El Paso, TX
254 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 254 reviews
October 07, 2018
Lost over $2000 in car parts They lost over $2000 in parts that they took off my car after they charged me $1200 for an engine teardown. I could not have anticipated them treating They lost over $2000 in parts that they took off my car after they charged me $1200 for an engine teardown. I could not have anticipated them treating me so poorly here, even after I showed them pictures I had taken when I picked up the car and I had a witness there with me that proved I did not pick up the parts. Now I’m just just waiting until I finish paying out of pocket for the rest of the parts soon so I can show that as expenses when I sue them. More
by andresolomon
Employees Worked With
Barbara Armendariz, Lorenzo Vargas
Helpful January 29, 2018
Wonderful! It was my first time buying a car and I was very nervous. I didn't know what I was really looking for and I've heard all the horror stories of young l It was my first time buying a car and I was very nervous. I didn't know what I was really looking for and I've heard all the horror stories of young ladies getting a car on their own and getting raked over the coals because they don't know anything. However, I loved working with Jesse and later Mike. Jesse was very kind and helped explain what I didn't understand as well as speaking slowly for me to understand better. They both answered my questions and eased the process considerably. I would 100% come back for future business! More
by Jynxit
Employees Worked With
Jesse Vasquez
January 21, 2018
Red Carpet Treatment Purchased a clean, nice 2013 Subaru Crosstrek a couple of weeks ago. I wanted to give my Impreza to my pet sitter so they helped get best deal with 0 Purchased a clean, nice 2013 Subaru Crosstrek a couple of weeks ago. I wanted to give my Impreza to my pet sitter so they helped get best deal with 0 down. When I discovered the Crosstrek logo on the back was missing the "K" Jesse ordered a new logo no problem. Great experience overall! More
by AC
Employees Worked With
Jesse Vasquez
January 16, 2018
Great buying experience Went to Garcia Subaru to look at a vehicle I believed inwanted to buy. Knocked out a test drive with Jesus and decided it was exactly what I wanted. C Went to Garcia Subaru to look at a vehicle I believed inwanted to buy. Knocked out a test drive with Jesus and decided it was exactly what I wanted. Considered waiting until after an upcoming move but he assisted me in getting the price I was willing to pay. Very professional and not pushy at all. We’ll informed on the vehicles he sells and overall resulted in a great experience. More
by HappyBRZowner
Employees Worked With
Jesse Vasquez
January 04, 2018
Honest sellers As everyone knows is hard to find a honest seller and delalership. I went to Garcia Subaru just to see, with out interest on buy, they tread me as a k As everyone knows is hard to find a honest seller and delalership. I went to Garcia Subaru just to see, with out interest on buy, they tread me as a king and don’t subestimes my look, I went straight to the point “he never put down my knowledge in the product or lied me trying to sell me some “dream!” He just make it happens!!! Got accesible numbers for me and ended up buying my new STI. I’m a Subaru enthusiast and this is my 2nd Subaru. Is you are interested in buy a Subaru, go straight to Jesus Vazquez he will give you what you want at the best price posible, if I did it, everyone can. More
by Gamaluchi
Employees Worked With
Jesse Vasquez
November 11, 2017
DISSAPOINTING Staff is Disrespectful and has no knowledge. I’d rather go buy a Honda type-R for 20,000 over MSRP than deal with this dealership. Staff is Disrespectful and has no knowledge. I’d rather go buy a Honda type-R for 20,000 over MSRP than deal with this dealership. More
by JessicaR1997
Employees Worked With
Mike, sales manager (name unknown)
September 08, 2017
Bought a lemon Had problems with my Forester in June. Took it in had computer reset. Went back car was driving poorly. They replaced the engine. Got car and cat st Had problems with my Forester in June. Took it in had computer reset. Went back car was driving poorly. They replaced the engine. Got car and cat struggled going up hill. Took it back and it took 3 weeks to get it fixed. Looking for someone else to service. Looking to trade it in. Not convinced its a good vehicle. More
by Ricardo A.
Employees Worked With
Rather not.
March 01, 2017
Garcia Subaru Awesome selection of cars and a great staff. Special thanks to Steve for being efficient in the whole process. Very satisfied with Garcia Subaru auto Awesome selection of cars and a great staff. Special thanks to Steve for being efficient in the whole process. Very satisfied with Garcia Subaru autogroup More
by carol
Employees Worked With
Steve
February 28, 2017
Couldn't believe.. My husband and I could not believe how comfortable we felt the minute we walked into the dealership! Our salesperson, Marco Flores, invited us into h My husband and I could not believe how comfortable we felt the minute we walked into the dealership! Our salesperson, Marco Flores, invited us into his office to ask us specific questions to narrow our search and find the vehicle we would love. His vast knowledge and professionalism as he took notes and described the vehicles we were discussing made decisions much easier. He took so much time with us to ensure we would find the right vehicle we could not believe our good fortune. No high pressure tactics, just the facts. Thank you, Marco, and Garcia Subaru for a WONDERFUL car buying experience!! More
by glammy2
Employees Worked With
Marco,Nathan,Robby
February 25, 2017
Thank you so much! I am a full time plumbing apprentice and part time student. That being said i have a budget and didn't need nothing fancy, and when i said that to oth I am a full time plumbing apprentice and part time student. That being said i have a budget and didn't need nothing fancy, and when i said that to other dealerships i was pretty much told to go somewhere else... But that was not the case here! The staff here were eager to help and worked with and for me. Ask for Paul Lucero and you'll receive the upmost courtesy and professionalism, turning you stressful search for a good vehicle into a fun and unforgettable experience. Satisfied customer. More
by Evey
Employees Worked With
Paul Lucero
