Subaru Pacific
Hawthorne, CA
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312 Reviews of Subaru Pacific
Wonderful place to do business! Everyone is so helpful here, particularly Robert Canche. He was efficient and courteous and I hope to have him assist me with all my vehicle's needs i Everyone is so helpful here, particularly Robert Canche. He was efficient and courteous and I hope to have him assist me with all my vehicle's needs in the future. More
Great Service Department Erick Rodas was extremely helpful in explaining the scope of the services and kept in touch via text and phone to keep me updated as to when my car wo Erick Rodas was extremely helpful in explaining the scope of the services and kept in touch via text and phone to keep me updated as to when my car would be ready for pickup. The car had an airbag recall, and he offered a free loaner vehicle as that was considered to be warranty service. When it came time to pick up the car, he again went over everything with me and provide a service report. Highly recommend Subaru Pacific. More
good place to do business Sales manager David was a good guy to do business with i've never left a review on anything but felt compelled to do it here simple as that Sales manager David was a good guy to do business with i've never left a review on anything but felt compelled to do it here simple as that More
Awesome service dept. They really care for your Subaru The people at Subaru Pacific are amazing people, they really go out of their ways to make sure you're taken care of and more! I have been taking my Su The people at Subaru Pacific are amazing people, they really go out of their ways to make sure you're taken care of and more! I have been taking my Subaru to Subaru Pacific since I got the car from them while they were still back at Hawthorne. Even though there are other Subaru dealerships around where i live that are much closer, i make the extra drive out to Pacific because i know i can trust my Subaru with them. Tony Cervantes is my Service Advisor and he has taken care of my car ever since it left the lot, he knows his stuff and makes sure that you are well covered. When your service department gives you that trust, they've earned a customer for life. Thank you Tony and everyone in Subaru Pacific, you guys are awesome! More
Amy Demor was an excellent sales person, and a lovely person Subaru Pacific had exactly the car I wanted in stock. Everyone was so easy to talk to and very professional. My sales person, Amy took care of every Subaru Pacific had exactly the car I wanted in stock. Everyone was so easy to talk to and very professional. My sales person, Amy took care of everything. More
Tony Cervantes excellent service writer Very short wait to get the service write-up done, which was for the 18K, plus a tire issue. Car was ready at the time Tony promised. Tire had to be re Very short wait to get the service write-up done, which was for the 18K, plus a tire issue. Car was ready at the time Tony promised. Tire had to be replaced and Tony got a good price on it for me. He is knowledgeable and helpful and is a nice guy on top of that. Facilities are beautiful and state-of-the-art, hoever, it's now almost an hour's drive instead of the 20-minute drive to their old location. More
A VERY Satisfied Customer. Jeff Sollee Was Awesome. I purchased a BRZ at this dealership. Top to bottom, it was an excellent experience. Jeff Sollee was my sales guy and he was amazing. His friendliness I purchased a BRZ at this dealership. Top to bottom, it was an excellent experience. Jeff Sollee was my sales guy and he was amazing. His friendliness and no pressure attitude made making my purchase decisions easier to make. His product knowledge was also commendable, as not all sales people actually know their product. Harvey took care of me in financing. He's truly "a car guy" and makes sitting in the financing office,not your typical experience. He was awesome. Before I left Justin took time to show me all the features of the car. It felt like a concierge experience. More
Seamless and Quality Service Third visit to this location for general auto service. The Subie Service team consistently continues to provide super friendly and top service. They Third visit to this location for general auto service. The Subie Service team consistently continues to provide super friendly and top service. They are fast and always deliver a super clean Subie when they are done. More
Jim Nielsen in sales was patient and very helpful. This is a very friendly dealership with lots of inventory which made my decision to purchase a new Outback an easy one. The finance dept (Marvin) was This is a very friendly dealership with lots of inventory which made my decision to purchase a new Outback an easy one. The finance dept (Marvin) was very good at explaining the options and terms, and the experience was a pleasant one. Justin spent quite a bit of time showing me all the tech in the car and that was extremely helpful in understanding all the features the car has. All in all - a great dealership to buy from. More
Service Appointment Luis Hernandez was great!! I was running late for my appointment, but he was still smiling and very kind and helpful. Got me out of there in just an h Luis Hernandez was great!! I was running late for my appointment, but he was still smiling and very kind and helpful. Got me out of there in just an hour and even took the time to explain to me in detail what work was performed, when I should return for my next service, and what will need to be done next time. Subaru Pacific is very lucky to have Luis on their team! More

