Subaru Pacific

Tire replacement with alignment Ben Edens handled my job from initial phone contact to completion of service. He was receptive, friendly, patient and efficient. He Closed out the j Ben Edens handled my job from initial phone contact to completion of service. He was receptive, friendly, patient and efficient. He Closed out the job without rushing off or attending other customers. It was a start to finish relationship. He seemed well informed about tires and alignment, focusing on the particulars of my job. I will seek him out when I come in for my 30,000 service. More

Great experience in a relaxed environment Subaru Pacific provided me with an excellent environment and is filled with incredibly helpful and informative employees. I worked with Carlo Lavarell Subaru Pacific provided me with an excellent environment and is filled with incredibly helpful and informative employees. I worked with Carlo Lavarello and he provided me with not only a stellar deal but a slew of information about the vehicles and their finance options. He really knows his stuff and goes about the sales process in a very relaxed and respectful way. Not once did I feel pressured into buying, which is a rarity in these situations. Subaru Pacific was very accommodating, it truly stands out from some of the other Subaru dealerships I've dealt with. More

Scheduled maintenance service finished on time! I had an appointment for the 24 mon shceduled maintenance at 1:30. I usually have to wait alot longer than the expected finish time, but this time it I had an appointment for the 24 mon shceduled maintenance at 1:30. I usually have to wait alot longer than the expected finish time, but this time it was on time including the car wash. Tony Tran was very kind and efficient and took good care of me. I like this new location because the waiting area is spacious and clean, and I can kick back and relax in one of the comfy high chairs or sofas with complimentary coffee. Thank you! More

Ask for Carlo Lavarello A friend referred me to Carlo Lavarello when I mentioned that I was going to get a new Subaru. I researched online for a couple weeks before and didn' A friend referred me to Carlo Lavarello when I mentioned that I was going to get a new Subaru. I researched online for a couple weeks before and didn't find any other dealers with better inventory, deals, or ratings so I was glad I could go to Subaru Pacific because it's close to where I live. They are quite chill there and I never felt pressured. Instead I felt like Carlo presented my options honestly and in a way I could understand so that I was able to make the best decision for my needs. The finance manager, Harvey, was laid back and friendly as well. Everyone was super nice and I am very, very happy with my car and the deal I got! More

exceptional customer service My wife and I recently purchased a Subaru from Pacific Subaru in Hawthorne and I must say that buying a car there was an awesome experience. James Mil My wife and I recently purchased a Subaru from Pacific Subaru in Hawthorne and I must say that buying a car there was an awesome experience. James Miller went about and beyond in providing us with a exceptional customer service. We would definitely recommend him to anyone looking for a Subaru. More

Awesome service Thank you to Erick Rodas and staff at Subaru Pacific. Erick eased my worries about making sure my Outback was fit for a 3,000 mile trip and at no cha Thank you to Erick Rodas and staff at Subaru Pacific. Erick eased my worries about making sure my Outback was fit for a 3,000 mile trip and at no charge! Subaru Pacific's new facility is very nice with a great little area for the kids as well as a nice area to have a cup of coffee or tea while you wait for your Subaru to be serviced. Thanks again Subaru Pacific for such great service! More

New WRX purchase I recently purchased a new 2018 Subaru WRX from Subaru Pacific through the Costco Auto Purchasing program. The experience was extremely positive and t I recently purchased a new 2018 Subaru WRX from Subaru Pacific through the Costco Auto Purchasing program. The experience was extremely positive and the sales associate we worked with Eleni Perry made the process easier than I thought possible. Highly recommended all around. More

Purchasing a new car went to buy a used car and James Miller was great working with us to get a new car within our budget love the car and he even made sure the date and went to buy a used car and James Miller was great working with us to get a new car within our budget love the car and he even made sure the date and time was set up along with setting up my phone with the. The whole process was done professionally and a very pleasant experience More

Service I'd like to thank Erick Rodas in the service department for handling our car quickly & efficiently. With no appointment we were well taken care of. Th I'd like to thank Erick Rodas in the service department for handling our car quickly & efficiently. With no appointment we were well taken care of. The new dealership is spacest & clean & everyone is vert attentive It was a pleasure to go there. More

Fantastic Service Department Luis Hernandez was courteous and friendly and fully explained my first service on my new Subaru Outback. I waited in the comfortable service waitin Luis Hernandez was courteous and friendly and fully explained my first service on my new Subaru Outback. I waited in the comfortable service waiting room, and my car was completely serviced and ready to go right on time. The complimentary car wash was wonderful, AND my lost driver's license was found someplace in my car ! That was an unexpected surprise! SUBARU and LUIS are great ! More