Subaru Pacific
Hawthorne, CA
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312 Reviews of Subaru Pacific
Amy Demor & Robert Canche I was helped at the Subaru Pacific dealership by both Amy Demor and Robert Canche; they were both great and professional and the experience was positi I was helped at the Subaru Pacific dealership by both Amy Demor and Robert Canche; they were both great and professional and the experience was positive. Super happy in my 2017 Outback :) More
Smooth as expected Abel Juarez helped me this time - simple scheduled maintenance visit was a stress-free part of my day. Abel was friendly and efficient, and helped me Abel Juarez helped me this time - simple scheduled maintenance visit was a stress-free part of my day. Abel was friendly and efficient, and helped me look on line for a way to mount my phone so I can see maps and remain legal re new CA "no touch" law. More
Got the unexpected I went in with question, already knew what I wanted. My credit wasn't so great so I didn't expect getting a car that day. Anyways, I had a goal and I I went in with question, already knew what I wanted. My credit wasn't so great so I didn't expect getting a car that day. Anyways, I had a goal and I was able to achieve. My main goal was to reduce payment but drive a more expensive car. Negotiating wasn't hard this time around as is was my second time purchasing a Subaru from pacific. I got a better deal than when my credit was in better shape. I will definitely buy again. As for the dealer overall, they are very friendly and their parts and service department is really good. More
Jim Nielsen was awesome. Friendly, knowledgeable, no xxxxxxxx. Highly recommend you ask for him. That's pretty much all I have to say, but this web site requires 25 words mini Friendly, knowledgeable, no xxxxxxxx. Highly recommend you ask for him. That's pretty much all I have to say, but this web site requires 25 words minimum. I'm at 31. :) More
Service This was my first time at the new location. Wow. The new dealership location is outstanding. Jimmy Plancarte was my service rep. He kept me well This was my first time at the new location. Wow. The new dealership location is outstanding. Jimmy Plancarte was my service rep. He kept me well informed of the status of my visit including what service was being done on my outback. He was very helpful and I hope he my service person in the future. More
Awesome dealership!! Awesome dealership , never felt more comfortable and well assisted at any dealership before. We came in to buy a new 2017 Imprezza and were quite sce Awesome dealership , never felt more comfortable and well assisted at any dealership before. We came in to buy a new 2017 Imprezza and were quite sceptical due to experiences in the past at dealerships, however this experience was a revelation!! Very to the point and clear in everything we needed to know. Highly recommended!! More
Customer Service Robert Canche was our Subaru representative and had great customer service. Super helpful and the service was FAST!!!! It was our 6- month service a Robert Canche was our Subaru representative and had great customer service. Super helpful and the service was FAST!!!! It was our 6- month service and instead of the 1.5-2 hour wait time, it was done in 1 hour. They gave me shuttle to and from home. The drives was super nice and friendly. I felt so bad that he had to come back for me within 45 minutes. Customer service at Subaru had always been THE BEST!!! They treat their customers like family....even "after" you've purchased a car! Thank you Subaru!!! More
Memorial Day sale Thank you Jim Nielson for helping us acquire our first Subaru. I went through the costco auto program, Jim was there to help. He was so patient with u Thank you Jim Nielson for helping us acquire our first Subaru. I went through the costco auto program, Jim was there to help. He was so patient with us, we even changed the color of the vehicle we got that wasn't a problem at all. Thank you for your patience. More
Great experience! I am very happy with the service I received at the Subaru Pacific. Both Eleni Perry and Shauna Porter were truly nice, helpful, informative and very p I am very happy with the service I received at the Subaru Pacific. Both Eleni Perry and Shauna Porter were truly nice, helpful, informative and very professional. When I finally decided to lease Subaru Legacy, it was Eleni who very efficiently took care of all required details and made my experience very pleasant. I love my new car! Thank you Eleni!!! More
Great experience Very happy with my experience at Subaru Pacific. Greg Tucker was great- very helpful, patient and not overly pushy! Go and make sure Greg is your guy Very happy with my experience at Subaru Pacific. Greg Tucker was great- very helpful, patient and not overly pushy! Go and make sure Greg is your guy! More

