Subaru Pacific

Tried All The Old Tricks I spent three weeks waiting for a Subaru Outback to come in that met my expectations. Mike promised to beat any and all quotes. I provided a quote fro I spent three weeks waiting for a Subaru Outback to come in that met my expectations. Mike promised to beat any and all quotes. I provided a quote from another LA area dealer and the USAA Car Buying Service and he again iterated that he would beat that amount. Once the car came in, we met at the dealership and he claimed that he couldn't find any of the quotes I'd emailed. I brought printed copies which he then said he'd have to clear through the finance team. He came back and said they could only match the most expensive quote. No attempt to even discuss the lower amounts. He then offered to appraise our trade-in. After a long wait, he came back with an amount $2,000 lower than the lowest recommended dealer trade-in amount from Kelley Blue Book. We walked out at that point. It took over two-and-a-half hours to get a mediocre price quote, lowball appraisal, and it was 1 pm on a Thursday. It's 2015. I know what my trade-in is worth in this market and what you paid for your car. Don't promise me something and then go back on it later on. I've shared my experience with all my friends and family. Two of my co-workers were considering Subarus and have sworn off any business with this dealer. Don't waste your time. They have no problem wasting yours. More

Cleared Check Engine Codes I bought a used car from them with the engine light off only for it to come on a few days later. While I thought I was just unlucky when I brought it I bought a used car from them with the engine light off only for it to come on a few days later. While I thought I was just unlucky when I brought it to my mechanic he assured me that the problem had been going on for awhile. The only explanation is that subaru pacific cleared the check engine codes before I came and test drove the car. More

Stress Free Buying I decided to go to this dealership even though it's far from my area because I had some disappointing experiences from others. Daniel Smith worked har I decided to go to this dealership even though it's far from my area because I had some disappointing experiences from others. Daniel Smith worked hard in helping me weigh out my options in buying a car according to my needs and financial situation. He was professional, knowledgeable about the product, has great work ethics and best of all, very patient (especially when I was taking forever to make a decision). It was very pleasant working with him and his team. And it's good to know you can still trust people in the car industry biz. In the end, I was happy with my purchase. More

Great experience and transition into my new Subaru I had just walked out of a dealership frustrated when I saw the Subaru spot out of the corner of my eye. Then for some reason I remembered seeing Col I had just walked out of a dealership frustrated when I saw the Subaru spot out of the corner of my eye. Then for some reason I remembered seeing Colin Mcrae's WRX blasting down a mountain road over ten years ago. I walked inside and started to look around. Someone at the front asked if I needed any help. I told him I needed a new car and thought the WRX from years ago was cool. We went to look at the new 2015 models and I left to think about it. The next day I came back to see Mike and get the car we looked at. Mike was extremely helpful in the transition to my new car. Honestly I think that if the car dealer I had walked out of beforehand had been just half as professional and knowledgeable as Mike than I would have probably just bought a car from them. If you are in the market for a fast and fun car to drive then I would recommend you go see my friend Mike Barley. More

Warning!!! Warning. Do not buy a car from the used car department. From the outside everyone seems very laid back and honest but this is really just the first Warning. Do not buy a car from the used car department. From the outside everyone seems very laid back and honest but this is really just the first lie you will encounter. My car that was allegedly inspected has been nothing but a compilation of problems that any pre sale inspection would have shown. The even more unfortunate part is the lack of responsibility that the dealership is willing to accept. I would recommend going to any other subaru dealership before subaru pacific. More

Great experience buying a Subaru Forester at Subaru Pacific I bought a 2015 Subaru Forester from Subaru Pacific. Sang Lee was terrific. He explained everything, helped me on some decisions, and was patient wi I bought a 2015 Subaru Forester from Subaru Pacific. Sang Lee was terrific. He explained everything, helped me on some decisions, and was patient with me. He answered all my questions. He explained many of the details of me new car, the items that make the Subaru Forester such a safe car. My overall rating of Sang Lee, and all the people I worked with in the purchase, is 5-STAR. Thanks for a wonderful experience and I love my new car. More

The friendliest Car Dealership in Southern CA! The folks at Pacific Subaru over all are the very best! Edward Kline, the Service Manager is always there to greet us and is always extremely helpful The folks at Pacific Subaru over all are the very best! Edward Kline, the Service Manager is always there to greet us and is always extremely helpful no matter what the situation. George, his main Service Guy is also very friendly and extremely knowledgeable about Subaru cars! They have all been very, helpful and friendly to us any time we have been in to the Dealership! I have a Service Dog and she always gets very excited to get out of the car when we pull into Pacific Subaru. There is Always plenty of the people that are her buds! Thank you for all of your TLC!! Ron, Rochelle & Misty More

Great buying experience Felt no pressure to purchase. Sales staff was very knowledgeable and helpful. Negotiation for final price was easy and painless. Have never had a mo Felt no pressure to purchase. Sales staff was very knowledgeable and helpful. Negotiation for final price was easy and painless. Have never had a more pleasurable experience purchasing a vehicle. Would definitly recommend to friends and family members!! More

It is great experience to purchase my 2014 Forester from Eric Conrad at Torrance SUBARU. He is very professional and helpful. I am very happy to have him assisted. Eric Conrad at Torrance SUBARU. He is very professional and helpful. I am very happy to have him assisted. More

Mike Barley gave a friendly, low pressure experience when I stopped in to check the 2014 Forester. He ran the trade-in numbers quickly and I received a very good deal. The service department was also very I stopped in to check the 2014 Forester. He ran the trade-in numbers quickly and I received a very good deal. The service department was also very efficient when I brought the new vehicle in for its protective coating. I'll return here in the future for my service. More