This was my first time looking for and purchasing a vehicle from a dealership and Darby made it a very comfortable experience. I went to a few other dealers in the area looking for something similar to what I would be replacing, but the hard-sell sales and the constant phone calls throughout the day when I moved on to other lots was quite rediculous. Darby pointed me in a little bit different direction, from his personal vehicle history and experience, than I was initially intending and it is the best vehicle decision I've made to date. No hard-sell, just honesty and great advice. Couldn't recommend this dealer enough; from the sales manager Mark to the financing step with Brent, my experience was amazing and it took all of the headache out of what was initially a chore.