Subaru Superstore

Our recent Subaru purchase and two exceptional staff Dave was very knowledgeable and patient with our ever changing decisions with our Subaru Forester we purchased. Never felt rushed, all process done e Dave was very knowledgeable and patient with our ever changing decisions with our Subaru Forester we purchased. Never felt rushed, all process done efficiently and accurately. We were not "haggled" in any manner about anything. Professional, efficient. Very easy to work with. Prompt and easy to reach on phone for questions. If we ever need a Subaru, we will return without a doubt. Pierre was also exceptional. I loved the clarity with our loan processing and the feeling of not being rushed. Before and during signing, explanation was provided in any area that we had concern. With our additional warranties that we chose to purchase, those purchases were independent of Pierre and without influence. He simply explained exactly what they included and did not include and left it up to us. Loved the E signing! Thank you to both Dave and Pierre More

A pleasant, straightforward experience A great all around car shopping experience for a single woman. Bill was friendly and laidback. Sure there was a price discussion, but I didn't have to A great all around car shopping experience for a single woman. Bill was friendly and laidback. Sure there was a price discussion, but I didn't have to go out "guns ablazin" to work out a deal. And when we agreed on the price, no sales tactics were employed to tack on extra fees, etc. More

Best Buying Experience Ever! In a world of high pressure sales tactics and awkward numbers games, I was fortunate enough to encounter Dave Stetz at the Subaru Superstore in Chandl In a world of high pressure sales tactics and awkward numbers games, I was fortunate enough to encounter Dave Stetz at the Subaru Superstore in Chandler! Dave made my buying experience incredibly low pressure, relaxed and oriented truly with my goals in mind. Purely on a scouting mission to just look, Dave helped me purchase a car without even realizing I was making a decision. Although Camelback Subaru was much closer to my home, we chose to make the drive to Chandler instead. Their inventory, showroom and staff are all built with the customer in mind. I highly recommend Dave Stetz to help you with your car buying needs. Brent Gunderson, business manager, also closed the financing paperwork comfortably and with ease. More

Love Our Forester! This was an all around great experience. My wife and I started out with a test drive of our new Forester and after comparing the features on it to ot This was an all around great experience. My wife and I started out with a test drive of our new Forester and after comparing the features on it to others in the small SUV category we took home our new Subaru a few days later. The sales associates, Seth Morris and Morgan Trzaskos were very helpful in our search for our new vehicle. They were not high pressured sales, took their time with us, explained all the features, and answered all of our questions. Marc Dicino in finance was really professional and made the process quite simple for us, even taking home the appearance protection plan and extended warranty. We highly recommend this dealership overall. Thanks again for the great experience. More

Josh and Seton are Awesome!! Thanks to both Josh and Seton for everything they did for us! My wife was very sick with a stomach virus when we were trying to finish all the paper Thanks to both Josh and Seton for everything they did for us! My wife was very sick with a stomach virus when we were trying to finish all the paper work and they did a wonderful job at making her comfy. They got all the paperwork done quickly and efficiently. We love the cars and couldn't of asked for a better experence. Thanks guys!! More

The Best Experience I went to 2 other dealers and Josh Decker was immediately more insightful of my needs and more helpful. He listened and gave me a great price for m I went to 2 other dealers and Josh Decker was immediately more insightful of my needs and more helpful. He listened and gave me a great price for my older trade in. I told him a little about how stressful my life had been and he showed me a little beautiful Subaru that my friend showed me and said that Josh Decker was very friendly and easy to talk to. I have heard that others drive and fly in to see this showroom and Josh now I see why :) . He knew everything about the car from front to back and how everything in the car worked at the end of off my buy and showed me personally. I didn't feel pressured at all the entire time I was there and the showroom is somewhere I will return to even though I am in central phoenix. By the way the showroom is a completely incredible place when you need service with anything you may need. I will be going back here and nowhere else in the future. and he introduced me to Pierre Evans who had the most amazing pad to do all the paperwork on and was such a nice guy More

Read the fine print After a long search found my Vehicle at the Superstore. Price was fair. Store immaculate. Staff professional. Ensure you read the fine print for coup After a long search found my Vehicle at the Superstore. Price was fair. Store immaculate. Staff professional. Ensure you read the fine print for coupons. For instance if you attended the Phoenix Auto show and receive a $500 additional trade coupon, it will not be honored with additional discounts i.e. if you use Edmunds, COSTCO, Passport pricing just to name a few. These are considered a discount program. Be sure you know about receiving free tinting and lexan door edge guards with certain discount programs because they will try to sell you this as extras instead of free with the certain discount program. More

No pressure, just facts!! I was shopping for a Subaru Crosstrek, but I was undecided between a new or used one. Daniel was very helpful just giving us the prices and informing I was shopping for a Subaru Crosstrek, but I was undecided between a new or used one. Daniel was very helpful just giving us the prices and informing us on the positives and negatives of each choice. It was refreshing and relaxed atmosphere and I felt great about my decision to purchase a new one because the dealership worked to get the price where I wanted it. Previously, I went to another dealership in the valley and highly pressured into a decision that minute, and I did not feel comfortable with all the old high pressure tactics. The drastic contrast of pressure between the other dealership and the Subaru Superstore, really helped me make an easy decision. My advice if you want a high pressure awfulness go to the other dealerships, if you want to have a chill no pressure awesome experience go to the Subaru Superstore! More

Excellent Sales Team/ Great Deals We had been looking for a certified preowned vehicle and had narrowed our search down to the Forrester, Honda CRV, and the Toyota Rav4. Ryan Appleberr We had been looking for a certified preowned vehicle and had narrowed our search down to the Forrester, Honda CRV, and the Toyota Rav4. Ryan Appleberry took great patience and great care with our needs. He was extremely honest and gave us more information then we would have imagined. There was definitely No BS from the start and our trust grew quickly ( we had been looking for a new/used vehicle for two weeks straight and we became experts at spotting BS). We knew we wanted to try a 2013 Forrester that had about 14k miles priced well at around $19k. It wasn't the premium package, and I really wanted the option of heated seats and the sunroof so we tried a 2014 with 28k miles @ $23k. We thought for sure this would be the one but it had been in a minor fender bender and although the inspection of the frame and the other important things to check were squeaky clean we still felt it was somehow not the right thing to do. Ryan offered us a new 2015 for a price just above the certified preowned 2014. We were more than thrilled with the deal. Ryan and his team were great. I can't say enough wonderful things about this dealership and the quality of our 2015 Forester. I am just thrilled with our purchase. You can't go wrong with a subaru. The Toyota Rav4 was overpriced for ranking at #7 in its class for 2015 and the CRV, though reliable, didn't meet our standards visually or by its performance. Thrilled. Thanks Ryan!! More

Awesome salesman great Managers Traded in my 2010 Camaro for a beautiful used 2004 Toyota Tacoma truck low miles . They serviced and added new tires. What dealership does that, not t Traded in my 2010 Camaro for a beautiful used 2004 Toyota Tacoma truck low miles . They serviced and added new tires. What dealership does that, not too many. Thank you for a great experience and thank you to my great salesman Ryan. Very Happy More