Subaru Superstore

No pressure, just facts!! I was shopping for a Subaru Crosstrek, but I was undecided between a new or used one. Daniel was very helpful just giving us the prices and informing I was shopping for a Subaru Crosstrek, but I was undecided between a new or used one. Daniel was very helpful just giving us the prices and informing us on the positives and negatives of each choice. It was refreshing and relaxed atmosphere and I felt great about my decision to purchase a new one because the dealership worked to get the price where I wanted it. Previously, I went to another dealership in the valley and highly pressured into a decision that minute, and I did not feel comfortable with all the old high pressure tactics. The drastic contrast of pressure between the other dealership and the Subaru Superstore, really helped me make an easy decision. My advice if you want a high pressure awfulness go to the other dealerships, if you want to have a chill no pressure awesome experience go to the Subaru Superstore! More

Excellent Sales Team/ Great Deals We had been looking for a certified preowned vehicle and had narrowed our search down to the Forrester, Honda CRV, and the Toyota Rav4. Ryan Appleberr We had been looking for a certified preowned vehicle and had narrowed our search down to the Forrester, Honda CRV, and the Toyota Rav4. Ryan Appleberry took great patience and great care with our needs. He was extremely honest and gave us more information then we would have imagined. There was definitely No BS from the start and our trust grew quickly ( we had been looking for a new/used vehicle for two weeks straight and we became experts at spotting BS). We knew we wanted to try a 2013 Forrester that had about 14k miles priced well at around $19k. It wasn't the premium package, and I really wanted the option of heated seats and the sunroof so we tried a 2014 with 28k miles @ $23k. We thought for sure this would be the one but it had been in a minor fender bender and although the inspection of the frame and the other important things to check were squeaky clean we still felt it was somehow not the right thing to do. Ryan offered us a new 2015 for a price just above the certified preowned 2014. We were more than thrilled with the deal. Ryan and his team were great. I can't say enough wonderful things about this dealership and the quality of our 2015 Forester. I am just thrilled with our purchase. You can't go wrong with a subaru. The Toyota Rav4 was overpriced for ranking at #7 in its class for 2015 and the CRV, though reliable, didn't meet our standards visually or by its performance. Thrilled. Thanks Ryan!! More

Awesome salesman great Managers Traded in my 2010 Camaro for a beautiful used 2004 Toyota Tacoma truck low miles . They serviced and added new tires. What dealership does that, not t Traded in my 2010 Camaro for a beautiful used 2004 Toyota Tacoma truck low miles . They serviced and added new tires. What dealership does that, not too many. Thank you for a great experience and thank you to my great salesman Ryan. Very Happy More

Best experience so far purchasing a vehicle Very pleased overall with the recent '15 Forester purchase. Staff were responsive, price negotiations proceeded fast, first by phone/email, and we bel Very pleased overall with the recent '15 Forester purchase. Staff were responsive, price negotiations proceeded fast, first by phone/email, and we believe a good deal was obtained. Chris Campbell was the point person for the sale, and the experience working with him was great. Even the kids commented that the whole place had a very friendly feel to it. Compared to previous car purchases, this was by far the best experience we've had. More

Very satisfied I am very pleased with my car shopping experience today. After spending a couple of unsuccessful hours at another dealer, I was resigned to having to I am very pleased with my car shopping experience today. After spending a couple of unsuccessful hours at another dealer, I was resigned to having to order a car (BRZ) in order to get a decent price in the color that I wanted.I thought I'd try one more dealer. I was met by Matt who got right down to numbers, didn't try to push tinting, nitrogen in tires, paint protection etc , and we came to an agreeable price right away. I got the car I wanted, with a spoiler and small package added in, for less than what the other dealer offered to order the basic model for(deliver 4-8 weeks). He went over the car in detail before I left. Brent in finance was also helpful in going over options, and payment, and was not pushy. Their lot attendant Rafael even helped me get the car home as I had gone alone, and not arranged for a ride. The best car buying experience I have had. More

Car Buying Experience Josh- our salesman was a pleasure to work with! He was well informed and helpful. Josh's friendly demeanor made our shopping experience non pressured Josh- our salesman was a pleasure to work with! He was well informed and helpful. Josh's friendly demeanor made our shopping experience non pressured and smooth! He was willing to work with us and open to our questions and concerns. Our whole experience at Chandler Subaru was positive and professional! More

I was impressed. I traveled over 100 miles to purchase a new Subaru at the Superstore in Chandler. Our dealings were efficient, straight forward and tailored to my sch I traveled over 100 miles to purchase a new Subaru at the Superstore in Chandler. Our dealings were efficient, straight forward and tailored to my schedule. They worked hard to earn my business, while being respectful of my time and my need to ask questions. Josh Decker was "super" to work with at the Superstore...one of the best online experiences I've had in recent time. More

Excellent Customer Service Buying a car is stressful enough, and I hate to feel pressured into such a big purchase, so I prefer to start the information sharing via email, befor Buying a car is stressful enough, and I hate to feel pressured into such a big purchase, so I prefer to start the information sharing via email, before commiting to more personal conversation via phone or in person. Josh a the Chandler Subaru Superstore answered every question that I had, without me having to ask twice. Scott jumped in to help while Josh was on vacation and worked the site-unseen trade-in documentation, without missing a beat. No other area dealer was so accomodating. My repeated requests elsewhere simply resulted in more unwanted phone calls. I was won over before even setting foot in the door. My email experience with Josh and Chris made choosing a dealer easy, there was no competition. Once onsite, Josh was great and I am very happy with my Crosstrek. Although 30 miles out of my way, I will return here to service my car, before resorting to a different dealer. Great customer service here to be commended! Thank you! More

Extremely Happy The Sales people: Matt Pompay, Tony Stissi and Anthony Stissi provided stellar service and made the experience a pleasure. We would definitely recomme The Sales people: Matt Pompay, Tony Stissi and Anthony Stissi provided stellar service and made the experience a pleasure. We would definitely recommend this dealership! More