Subaru Superstore

I was impressed. I traveled over 100 miles to purchase a new Subaru at the Superstore in Chandler. Our dealings were efficient, straight forward and tailored to my sch I traveled over 100 miles to purchase a new Subaru at the Superstore in Chandler. Our dealings were efficient, straight forward and tailored to my schedule. They worked hard to earn my business, while being respectful of my time and my need to ask questions. Josh Decker was "super" to work with at the Superstore...one of the best online experiences I've had in recent time. More

Extremely Happy The Sales people: Matt Pompay, Tony Stissi and Anthony Stissi provided stellar service and made the experience a pleasure. We would definitely recomme The Sales people: Matt Pompay, Tony Stissi and Anthony Stissi provided stellar service and made the experience a pleasure. We would definitely recommend this dealership! More

Great Experience After looking online for several weeks, I found the car I wanted on AutoTrader.com. It was the right price with low miles. I received info on this veh After looking online for several weeks, I found the car I wanted on AutoTrader.com. It was the right price with low miles. I received info on this vehicle via Live Chat with Josh Decker and I came in 2 days later. It was still available, and not even on the lot yet. Josh made the purchasing process so easy and seamless. From the time I walked into this dealership, EVERYONE was super friendly and helpful. Josh did a wonderful job and really made me feel at ease, as buying a car is not always the case. I would totally recommend Josh Decker AND this dealership to purchase a car from. Oh yea, one more thing....it's a family owned business which really makes a big difference. You can immediately tell all staff truly cares about the customer experience. 5 stars! More

Great place to buy a car I always dread buying a car. Not this time… we went in with somewhat of an idea of what we wanted, and Dave Stetz, our salesman helped us narrow down I always dread buying a car. Not this time… we went in with somewhat of an idea of what we wanted, and Dave Stetz, our salesman helped us narrow down what our needs were, and once we picked the package, the only thing left to do was pick the color. Picking the color was the most stressful event of the experience. Financing was a breeze, and the staff here was wonderful. We didn't feel any pressure to buy, and we left with a beautiful vehicle. More

Great service from Carlos Otero My name is Charles McArdle and I bought a used 2006 Honda Civic from the Subaru Superstore in Chandler yesterday. The customer service I received fro My name is Charles McArdle and I bought a used 2006 Honda Civic from the Subaru Superstore in Chandler yesterday. The customer service I received from Carlos Otero was great and he made me see that the Subaru Superstore is a great dealership. He was very friendly and knew a good amount about cars. I am thankful to have been able to have him as my sales person. I would definitely come back to buy another car, and recommend others to the dealership. More

We like the fact that this is a family owned business. I have been following reports of the Subaru for some time now and decided to buy a Forester as I wanted to down size from a Honda Pilot but get the c I have been following reports of the Subaru for some time now and decided to buy a Forester as I wanted to down size from a Honda Pilot but get the comfortable ride other small cars do not offer. I have recommended the Subaru to a friend that was waiting to hear of my experience with the Subaru Superstore, the salesman and my satisfaction with the Forester. Class A all the way! More

Excellent Customer Care The customer service of this dealership is amazing! I first went to a different dealer and was disappointed with my experience. Then a friend told m The customer service of this dealership is amazing! I first went to a different dealer and was disappointed with my experience. Then a friend told me about her outstanding experience at the Super Store of Chandler. I worked with Josh Decker for the purchase of my Subaru Forester. He was so kind and professional. He did an outstanding job. 8 months later my car was totaled. I specifically asked for Josh again. He actually remembered me, and treated me with excellent customer service. Jerry Zack is my service specialist. He has also been wonderful. He takes the time to explain my warranty and services, and answers any questions I have, even if he is really busy. If you are looking for a Subaru, this is definitely the only place to go. More

Stress Free I decided to purchase Subaru because of higher safety reviews than other brands. I was very satisfied with their customer service and it was stress I decided to purchase Subaru because of higher safety reviews than other brands. I was very satisfied with their customer service and it was stress free. I would definitely go back again to Subaru Superstore and recommend it to friends. More

The Best Car Buying Experience I am in my mid 50's and over the years have bought dozens of vehicles. Recently, I was in the market for a very specific used truck. My search kept I am in my mid 50's and over the years have bought dozens of vehicles. Recently, I was in the market for a very specific used truck. My search kept getting bigger and bigger. Eventually, I found a perfect match at Subaru Superstore of Chandler, but the dealership was more than 500 miles from my residence. I sent the dealership an internet request for more information regarding the truck. Almost immediately, I received a response from Scott Jenkins about the truck. The email was very thorough and comprehensive. The condition, history and an internet price of the truck was included in the email. Based on the distance between the dealership and my location, I was a more than a little reluctant to pursue a purchase of the truck. I took a chance, flew out to Chandler, AZ, and met with Scott. I can honestly say, Scott is one of the most sincere, honest and trustworthy car salesman I have ever met. We all have an opinion of the "car salesman" and they are not always viewed in the best light. The words that I used to describe Scott were chosen very carefully and not normally used to describe a car salesman. He went well beyond what I was expecting. When I had a concern about a small issue with the truck, he took it back to the service department and the issue was addressed and corrected in just a few minutes. If you are in the market for a "new or used" vehicle, do yourself a favor and check this dealership. The price was more than fair, the finance department was perfect, and the service department was awesome and very knowledgeable. My purchase was well worth the flight and subsequent 500 mile "test drive" back home with my new truck As far as the salesman, Scott, I can not give him high enough praise. He is absolutely in a league all his own. Sincerely, Pat Curran More