Subaru Superstore

I own another vehicle, I'll just say that its German and expensive. My experience with the Subaru Superstore in Chandler was better than my dealings with the luxury car company. The staff are friendly, th expensive. My experience with the Subaru Superstore in Chandler was better than my dealings with the luxury car company. The staff are friendly, the service is done timely, and the price is reasonable. I highly recommend purchasing and servicing a car at this dealership. Lastly, I would note that when I originally went into the store, all sales staff were busy. The owner of the dealership, Richard, noticed I needed assistance and he showed me the vehicle I was interested in and took me on a tour of the dealership. That says it all for this store. More

My car was in for a 7500 mile service...plus checking for problem with dash illumination. Mike arranged a loaner car. The loaner car was not needed because Mike found that dash illumination did not need re problem with dash illumination. Mike arranged a loaner car. The loaner car was not needed because Mike found that dash illumination did not need repair...just showed me where dimmer switch had accidentally been turned on. Plus oil change, inspection and car wash were completed in an hour. Friendly and courteous service!! More

I took my Subaru Forester in for a routine maintenance and Mike Harris explained the service and price very clearly. He also helped me find coupons that I could use to reduce the price. The facilities (co and Mike Harris explained the service and price very clearly. He also helped me find coupons that I could use to reduce the price. The facilities (comfortable chairs, magazines, televisions, coffee, snacks, restrooms) at the store made my 2 hour wait very comfortable. More

Having dealt with another valley Subaru dealership service department, we came to Subaru Superstore on recommendation of a acquaintance. Our change of dealerships was due to the fact that we felt the service department, we came to Subaru Superstore on recommendation of a acquaintance. Our change of dealerships was due to the fact that we felt there was lack of customer service care/proper concern at the previous dealership. The move to Subaru Superstore as restored our faith in Subaru and was the type of experience any customer should experience with regards to the service of their vehicle ~ honesty, friendliness, concern and immediate follow-through. We will definitely maintain our relationship with Subaru Superstore in Chandler. If we were to consider buying another Subaru in the future, we would definitely make Subaru Superstore our choice for purchase as well. More

We had done extensive internet and magazine research before even looking at Subarus. The rep of the Subaru Superstore sounded good, so we test drove a 2011 Outback. We loved it. Gus was also fantastic! before even looking at Subarus. The rep of the Subaru Superstore sounded good, so we test drove a 2011 Outback. We loved it. Gus was also fantastic! The deal was good and we are loving the car. More

I live in Wisconsin and was looking for a good used car for my son who is a student in Arizona. After finding a vehicle online, I contacted Gus at the Subaru Superstore. In short, Gus did everything poss for my son who is a student in Arizona. After finding a vehicle online, I contacted Gus at the Subaru Superstore. In short, Gus did everything possible to make my experiece friendly and efficient. We are happy with the vehicle and happy with Subaru Superstore. We will look to them in the future if we are in the market for another vehicle. More

My wife and I purchased a 2011 Outback. I was given a fair value for my trade in car. I was not hassled to buy extra add-ons as is the case at other dealers. We were given a fair price for the vehicle. T fair value for my trade in car. I was not hassled to buy extra add-ons as is the case at other dealers. We were given a fair price for the vehicle. The negotiations went fast. We enjoyed working with John Dye, the salesman, and Les, the finance manager. Overall, it was my most pleasant experience buying a car. Also, the waiting area had free cookies an bottled water! More

Great service and fast which was much appreciated. Went for my first oil change and had limited time. I was in and out in about an hour. Nice lobby for customers to wait, and nice perks like free cookies for my first oil change and had limited time. I was in and out in about an hour. Nice lobby for customers to wait, and nice perks like free cookies. Nice feature. Love my 'first' Subaru and your service. More

In the past, I have not had pleasant experiences with car dealers and their after sales service. This time I investigated Subaru dealer sales and service ratings, which is how I chose this dealer despite be dealers and their after sales service. This time I investigated Subaru dealer sales and service ratings, which is how I chose this dealer despite being a considerable distance from my home. I was able to easily work on line with Gus Kostopulos, the Internet/ Fleet manager and his associate Brent Gunderson. I purchased the car with all the options I desired and did not recieve any "hard sell" to purchase items I did not want. Gus is friendly and knowledgable. He actually came in on his day off to deliver my car. He did a thorough job explaining and demonstrating all operations and options, and answered all my questions. At no time throughout this purchase experience as I pushed or rushed. I will definitely recommend this dealer to all my friends and look forward to future business with Subaru Superstore of Chandler. More

Prior to contacting Subaru Superstore in Chandler, I looked at their website and learned that dealership employs a couple of Subaru Master Mechanics, including one Senior Master Mechanic, and this fact, looked at their website and learned that dealership employs a couple of Subaru Master Mechanics, including one Senior Master Mechanic, and this fact, by itself, helped me to decide that Superstore would do the work on my vehicle. I visited Subaru Superstore of Chandler twice. Once for diagnostic evaluation of my problems and to order needed parts. Second time, one week later, to actually have the work on my car performed. I had confidence the job would be done well. I did not get disappointed – the work was done very well, and also in a timely manner, as promised. In addition, final combined price of parts and service was exactly as the job estimate given to me. Everyone encountered at the dealership - Mike, Raul, Erica - was professional, courteous, honest, accommodating, super friendly, and above all pleasant to deal with. This dealership is housed in very modern, spacious, clean, elegant one year old facility; with very comfortable waiting area equipped with state of the art TV sets and computers for customers’ use. I selected the Subaru Superstore of Chandler based on my Internet research and phone calls to dealerships around Phoenix Area. Finally, while waiting, I talked to other customers who confirmed how sound my decision to select this particular dealer was – they were all very pleased and felt they could trust to have their cars serviced there. JBS of Clarkdale, AZ More