Subaru Superstore

I am a "Snowbird" from Colorado. As I neared my destination in Arizona, I noticed that my Outback was "pulling to the right." (Tuning in to NPR did not help.) I checked for Subaru Dealerships my destination in Arizona, I noticed that my Outback was "pulling to the right." (Tuning in to NPR did not help.) I checked for Subaru Dealerships on the Internet and found the Chandler Superstore to be my best choice. I made an appointment, arrived at the dealership, was greeted promptly, the requested service (all-wheel alignment) was completed while I waited. (The dealership even accepted a coupon from Grand Junction Subaru I presented.) The work was done on a very windy day, so I can not be sure the problem was corrected - I'll bet it was. I noticed when I returned to my RV resort that my Outback had been washed and detailed! Thanks! Glenn Walker More

Excellent attention was given as soon as we drove up the service lane. Very professional. We expected to wait about one hour, but it seemed shorter than that. We were pleasantly surprised. Loved our experie service lane. Very professional. We expected to wait about one hour, but it seemed shorter than that. We were pleasantly surprised. Loved our experience & will return again for our service needs. Your waiting room was great! More

I had a "Check engine" message that was handled extremely well. The first time I took my Forester in with this message, it was checked and reset but I was not charged. The second time, just 3 month extremely well. The first time I took my Forester in with this message, it was checked and reset but I was not charged. The second time, just 3 months later, a sensor was replaced quickly and economically. Much appreciated. More

We were given excellent pricing over the internet, and when we arrived, we were greeted warmly by not just one, but two men who were working together to give us the best deal possible. Even when our sales when we arrived, we were greeted warmly by not just one, but two men who were working together to give us the best deal possible. Even when our salesman got a price that was above what we had earlier quoted, he made a phone call immediately to get it changed. I had a great experience altogether and am still very satisfied with my purchase. More

Salesman came in on day off to meet us. Had originally met at Auto Show. Very organized, knowledgeable. Knew what we wanted and only showed us those vehicles. Busy day at Dealership and delays were alwa met at Auto Show. Very organized, knowledgeable. Knew what we wanted and only showed us those vehicles. Busy day at Dealership and delays were always explained. Finance went quickly,all forms ready to sign. Would recommend. More

I bought new Legacy and got an excellent deal. Randy is very laid back so if you don't like high pressure type salesman, he's your man. If you want a more assertive person, talk to Mark Suttles to set you very laid back so if you don't like high pressure type salesman, he's your man. If you want a more assertive person, talk to Mark Suttles to set you up. Everyone was personable & helpful and Les the finance manager was great! First, Randy had to deal with me testing several cars (Legacy, Tribeca and Outback) before I made up my mind on Legacy. He answered all of my questions thoroughly as he has sold Subaru's since 1996. Then Mark spent a great deal of time trying to find the car with the package and colors I wanted. After a half hour searching other dealers I turned around and pointed to the showroom floor & said I wanted the limited model right there...I felt bad for wasting his time but he was not frustrated at all. Then had to deal with my trade-in...my '06 Sorrento came in EXACTLY at the value I had researched prior to going to the dealer. However, I was $10k upside down & knew I'd have to fork out the cash. They were willing to wait the 2 weeks to hubby's bonus & would take car off the floor for me. Then I called back later that night to say I'll keep my Kia, pay it off & give to my son, so can they get me financed without any down on the new car? He gave it try and got me financed through Subaru of America (Chase) at a much better interest rate than Midway Nissan had gotten for me the month prior (2.9% vs 5.9%). Needless to say I am very satisfied, AND the dealer gives you a loaner if you need service more than a couple of hours AND hand washes your car - even if just for an oil change!! Can't wait to take advantage of that benefit! More

Kristi was outstanding. I recommend this dealership very highly. I had a first time oil change and check done on a new 2011 Outback. We are from Colorado snowbirding in AZ and had the oil changed here in highly. I had a first time oil change and check done on a new 2011 Outback. We are from Colorado snowbirding in AZ and had the oil changed here in AZ. Outstanding facility and service. I will continue my service in Colorado Springs at Heuberger. More

I've had my Subaru taken care of by Mike Harris, one of the repair managers, for seven years now. He gives honest assessments, and never pushes anyone to do repair/maintenance work that can be reasonably the repair managers, for seven years now. He gives honest assessments, and never pushes anyone to do repair/maintenance work that can be reasonably delayed for a period of time. He is friendly, helpful, and courteous. The waiting room at this store is off the hook! Area includes free bottled water, complimentary cookies and other snacks, spacious television area, plenty of seating, and two computers equipped with high speed internet and a printer. What else do you need? I plan on taking my subaru to the Chandler dealer for years to come. More

Brent was great; but the Forester is an expensive vehicle in my opinion. The value given for our trade-in was not great. This was a cash deal and yet the paperwork seemed abundant. I don't mind giving rev in my opinion. The value given for our trade-in was not great. This was a cash deal and yet the paperwork seemed abundant. I don't mind giving reviews but requiring 250 characters is not customer friendly. And, I only bought the vehicle last night at 7:00pm and I already have 4 emails from you. That is a bit excessive. Now, make that 6 emails in less than 24 hours - way too many. More

Service Person, Kristy, is excellent, trustworthy, and provides you with options. All the people at this dealership really want to have you as a satisfied customer. Provide transport home until your car i provides you with options. All the people at this dealership really want to have you as a satisfied customer. Provide transport home until your car is repaired. I liked them so much, I ended up buying a new Outback while my car was being repaired. Don W More