Subaru Superstore

Am traveling the country and this is the third oil change at Subaru along the road, following Winnipeg (excellent), Memphis, (perfectly acceptable) and Chandler AZ (excellent). Staff was friendly and profess at Subaru along the road, following Winnipeg (excellent), Memphis, (perfectly acceptable) and Chandler AZ (excellent). Staff was friendly and professional, appointment timely despite my last-minute call, waiting conditions went beyond excellent with coffee, internet and wifi in a pleasant atmosphere to above and beyond with fresh fruit and cookies to the car was and tire black. The personal review of the safety inspection was well appreciated for this on-the-road traveler. More

My experience with the Subaru Superstore has been very positive. I visited 3 times - test drive, purchase of a new Outback 2.5i Premium, and installation of rear side cargo nets. Each time was a good ex positive. I visited 3 times - test drive, purchase of a new Outback 2.5i Premium, and installation of rear side cargo nets. Each time was a good experience. The people were friendly, helpful, and easy to work with. The facilities are very clean and comfortable. I never felt pressured or "sold". I would recommend the Subaru Superstore! More

We came in to have service on our Subaru Forester 2007 We came in to have service on our Subaru Forester 2007 while we were in Arizona. As we are visiting from New York, we found a great Subaru servic We came in to have service on our Subaru Forester 2007 while we were in Arizona. As we are visiting from New York, we found a great Subaru service store and the sales people were so hospitable and helpful, especially John Dye and Kristi Moore. They were so accomodating and took time to answer all our questions and visit with us while we waited for our car. Since we are in the process of wanting to buy a new Subaru, these people were extremely courteous and polite in answering our questions in regard to the new Forester. If we were back home, we probably would have bought from this Subaru group. However, their helpfulness will aid in our decision to but a new Forester when we return to New York. They are an asset to the Subaru Superstore as employees. More

I bought a 2010 Jeep online from socal, Gus picked me up at the airport, good guy. All the people i met were very friendly. After i left i had a problem with the steering stabilizer and they are sending me at the airport, good guy. All the people i met were very friendly. After i left i had a problem with the steering stabilizer and they are sending me a new one. I would buy from them again & i do recommend them. More

I had very good experience with Mike Harris as he was in I had very good experience with Mike Harris as he was in Pitre Power Subaru. He serviced our car already 10 years. He is extremely competent technic I had very good experience with Mike Harris as he was in Pitre Power Subaru. He serviced our car already 10 years. He is extremely competent technically and in addition he is very friendly and supportive to the needs of the customers. Our communication was perfect. As he moved to Subaru Superstore I decided to follow him and I 2 days ago I visited Subaru Superstore for the first time for 120000 mile service. Mike was very supportive, explained me everything, gave me adices and I was very satisfied. I can not rate the quality of work of your mechanical shop two days after my first visit. As long as Mike Harris is there I will stay with Superstore. More

Our car buying experience was exceptional. George was honest,friendly,patient,kind and went above and beyond. John was friendly and funny. We appreciate that you gave us time and patience and never felt honest,friendly,patient,kind and went above and beyond. John was friendly and funny. We appreciate that you gave us time and patience and never felt pressured during our buying experience. Our financing experience was exemplry and appreciate that all our questions were answered. We also applaud that the owner took the time to greet and acknowledge us. We would absolutely recommend your dealership to all our friends and family. More

Over all everything went fast....Great saleman Tom, nice that they had water or coffee and a few treats to eat... need a popcorn machine (ha ha ) LOVE our car...and have told everyone about our day there a that they had water or coffee and a few treats to eat... need a popcorn machine (ha ha ) LOVE our car...and have told everyone about our day there at Subaru...would buy another Subaru, if we could afford one. More

This is far, the best service I've ever received/encountered. I've surely dealt with my share of Dealership's and their Service departments over the past 35 years of driving. There are many received/encountered. I've surely dealt with my share of Dealership's and their Service departments over the past 35 years of driving. There are many words for this Gentleman's cordial and expert customer service, the first one that comes to mind, of the all around experience and atmosphere, that I ran across that day...."Fantastic"....I was so impressed. I regret not owning/dealing with Subaru before this! I look forward in my continued tenure and now knowing that it is true, not just an urban myth, there are businesses, as your's, that strive to the idea of "REAL" customer service. Thank you for making a very worry less day Mike! I'm happy to drive a hour both ways for the satisfaction and ease I'll deal with the minute I walk in the door.... Very sincerely, Reid Allen P.S. Please inform Mike what a pleasure it was to deal with such a gentleman! He did not only have the time to inform me of the work to be preformed but also the time I needed for "down to earth" understanding in layman's terms for me. A very jovial man I must admit too! I'm really, so grateful for finding your location to buy my new Subaru but now to know that the salesman was indeed correct the great service I'd have with its purchase! I certainly will recommend your Dealership to all my Family and friends alike. More

This dealership is awesome. Very clean,, professional and friendly. This is the 2nd care purchased from this dealership and the third Subaru Forester for our household. They service department is relia and friendly. This is the 2nd care purchased from this dealership and the third Subaru Forester for our household. They service department is reliable, friendly and professional. We always experience greatness when we use this delearship. More

This dealership was absolutely fantastic. I work with the military overseas and and not home in the states for a very long time when on leave. While I was overseas, I was able to contact Gus the interne the military overseas and and not home in the states for a very long time when on leave. While I was overseas, I was able to contact Gus the internet sales manager directly and speak to him via email. This outstanding employee was able to fulfill the needs and desires for the EXACT car I wanted. I mean, I got a very rare make of the Subaru WRX with Nav System, and a few other items that makes my car a very rare 'design' if you will. Not only did Gus help me out on such a level that I seriously cannot even describe, the Subaru Supercenter OWNER contacted me directly to make sure the sale was proceeding in the manner that I wanted. As for price, I honestly went through about 8 different dealers in a matter of a week and only kept this one for its impeccable customer service. Buying a car from them is truly the beginning. It really seems like you're not even buying a car from them, it seems like you are making this purchase because its either a desire or a necessity for your personal life and in doing so, they invite you into their family and home. You become a member of the Subaru family and when you are to work overseas for extended amounts of time, being given this type of service, it really brings tears to your eyes for how amazingly helpful and responsive they are, no matter your situation. They are willing to help and provide. I honestly looked at Acura(TSX), Audi(S6), Chevrolet(Camaro), and the Ford(Mustang) dealerships. Not ONE of them was as accommodating as Subaru SuperCenter, and DEFINITELY not as helpful. To only recommend this store is an understatement. So please, if customer service is what you want, you've come to the right place. If price is also what you want, you've come to the right place. But most of all, if you want to feel WELCOMED, not hounded...well you've come to the right place. More