Subaru Superstore of Surprise

Tina VanDyke --- Wonder Woman of Technology! After having great difficulty in pairing my mobile device with the bluetooth on the car, Tina came to the rescue and refused to give up until the prob After having great difficulty in pairing my mobile device with the bluetooth on the car, Tina came to the rescue and refused to give up until the problem was solved. She's my superhero of technology! More

Great tech training experience After having bought a new Subaru Outback about a month ago, my wife and I attended a new buyers clinic at the dealership. Tina conducted the clinic w After having bought a new Subaru Outback about a month ago, my wife and I attended a new buyers clinic at the dealership. Tina conducted the clinic with the help of someone to drive a demo car for us to experience the collision alert function on the new cars. The collision drive was impressive and the rest of the clinic was very informative to show us how to utilize the tech features on our vehicles. The one drawback was the speed which we moved through the various topics, but I know I can contact Tina anytime I need a refresher. More

Overal the experience was excellent. Better than I've ever Referring to Tina Vandyke...She was wonderful in explaining all the new technology to an old man.. She was very patient and I learned a lot in a very Referring to Tina Vandyke...She was wonderful in explaining all the new technology to an old man.. She was very patient and I learned a lot in a very short time. A real asset to the dealership... More

Great People I purchased my new 2018 Subaru Crosstrek from Colette and Shelby. They were so wonderful to speak with and very helpful during the whole process of bu I purchased my new 2018 Subaru Crosstrek from Colette and Shelby. They were so wonderful to speak with and very helpful during the whole process of buying a new car. Tina (who delivered my car) was excellent! Answered all of my questions and really made my new car was made for me:) This is a great Dealership and VERY clean! Excellent service and awesome People! More

Best experience ever. In 50 years of buying cars, this was by far the most pleasant experience. There was no pressure, no feeling that we were being "hustled" or pushed in In 50 years of buying cars, this was by far the most pleasant experience. There was no pressure, no feeling that we were being "hustled" or pushed into anything we did not want. They just nicely explained the car price, price for our trade in, prices for extras. Great Experience and great car. More

A wonderful surprise working with Subaru of Surprise :-) After 4 weeks of test driving cars, dealing with over 15 different dealerships ranging from Bell Road in Glendale to dealerships in Tempe, I was at my After 4 weeks of test driving cars, dealing with over 15 different dealerships ranging from Bell Road in Glendale to dealerships in Tempe, I was at my wit's end. My final stop was Subaru Surprise (I had decided that if this didn't work out, I would just go ahead and spend the money necessary to fix my 1997 Outback). The entire time and every individual I worked with were extremely helpful: Todd, Charles, Tina, and Dusty. They each worked hard and met all my needs + some! Well worth the 60 miles round trip from my home to get out there. I should have made this dealership my first stop, because most likely it would have also been my last stop. If you live in the heart of Phoenix or in the West Valley, don't overlook this gem of a place and people who are real jewels! More

Great Service After months of looking around at different Subaru dealers, I went with Mike Scribner at the Surprise location. He took the time with pricing, and th After months of looking around at different Subaru dealers, I went with Mike Scribner at the Surprise location. He took the time with pricing, and the patience to make sure that I walked away happy. I'm not one to normally write reviews. But he did an awesome job at taking care of me!! He was not pushy at all, which most people in sales are about the numbers. I would highly recommend him for any Subaru purchase you are looking to make! More

Nice people, No pushy at all Mike helped me buy a Subaru Forster, and I wanted to reach out and thank him here. When I showed I i was offered water and snacks (like every other de Mike helped me buy a Subaru Forster, and I wanted to reach out and thank him here. When I showed I i was offered water and snacks (like every other dealership), but it was the overall professionalism that brought me back to buy a car here. I went and saw a rav 4 at another dealership, and loved it as well, but hey were very pushy, very typical 'slimy' dealers. Mike wasn't. I would recommend him to anybody looking to get into a new car More

Quality organization All aspects of this dealership, although rather new, are fine-tuned. Employees and management are strongly committed to customer service from sales to All aspects of this dealership, although rather new, are fine-tuned. Employees and management are strongly committed to customer service from sales to maintenance. The facility is modern and comfortable and help from the staff has been efficient and highly knowledgeable. More

Great Experience - made easy! It was a great experience. Fast with no pressure. Really enjoyed working with salesperson Collette and financing guy Dusty was helpful with no pressu It was a great experience. Fast with no pressure. Really enjoyed working with salesperson Collette and financing guy Dusty was helpful with no pressure. It's nice to work with a first class dealership who seems to genuinely care about their customers. More