Subaru Superstore of Surprise

Great Experience Everyone we dealt with was professional and easy to deal with. Appreciated the no pressure approach in the Finance Department. Tina dis a great job Everyone we dealt with was professional and easy to deal with. Appreciated the no pressure approach in the Finance Department. Tina dis a great job showing us the features of the car. More

Excellent Service Fastest and easiest car buying experience. Collette and Shelby made everything very simple and straight forward. No hard sell!! Appreciated their h Fastest and easiest car buying experience. Collette and Shelby made everything very simple and straight forward. No hard sell!! Appreciated their help and great attitude. More

Best Car Dealer Ever I've been buying new cars since 1977 and have never been happy with any dealership. We recently purchased a 2018 Crosstrek and every person we dea I've been buying new cars since 1977 and have never been happy with any dealership. We recently purchased a 2018 Crosstrek and every person we dealt with was delightful. Upbeat, caring, informative, helpful and honest. Right from my first internet question through the sales, financing, and tech support. Thank you Mike King, Mike Scribner, Dusty Mandrell and Tina VanDyke for changing the negative old stereo type thinking I've had for the last 40 plus years. I love my new Crosstrek!! Thank you More

Recent purchase I recently purchased a 2018 Forrester. A friend of mine recommended this dealership and Adrian. Everyone I dealt with was knowledgeable and professi I recently purchased a 2018 Forrester. A friend of mine recommended this dealership and Adrian. Everyone I dealt with was knowledgeable and professional. Adrian was great to deal with on the sales end. Working with Dusty on the finance paperwork was quick and easy. Tina was very knowledgeable and provided a lot of helpful information. She took the time to answer all my questions. More

We love this Crosstrek We had a very pleasant buying experience. Very professional staff who were also very helpful, friendly. I talked to Collette on the phone and she had We had a very pleasant buying experience. Very professional staff who were also very helpful, friendly. I talked to Collette on the phone and she had the vehicle we discussed waiting for us right by the door when we arrived for our appointment. Mike offered us a great price on our Outback trade in. We are very happy with the whole process. Easiest car we have ever purchased. More

New Subaru ever I had been referred to Subaru by my niece. I was skeptical but my husband was not. He wanted me to go to Subaru but I was set on Toyota. So I test I had been referred to Subaru by my niece. I was skeptical but my husband was not. He wanted me to go to Subaru but I was set on Toyota. So I test drove both models with the Subaru being first. After I started driving the Toyota, I new the Subaru was the one. In going back to make the purchase, everyone there was fantastic. Our initial salesman Travis was with another client but another young man came right over and started helping us so we wouldn't have to wait. Everyone was so friendly and accommodating. going over all of the features was a little overwhelming but Tina was very thorough and patient. It was a fantastic car buying experience. More

Subaru Superstore of Surprise was a refreshing dealership in our necessary search for a new car. The sales department was attentive to all of our needs on all spectrum. We neede was a refreshing dealership in our necessary search for a new car. The sales department was attentive to all of our needs on all spectrum. We needed a quality vehicle, with solid performance. From the moment we opened and closed the doors to the test drive, our 2018 Outback was perfection. We were vacillating on financing vs. leasing vs. cash purchase. Mike and his staff were honest and spent a great deal of time explaining all our options. Salesperson, Collette and Adrian were incredibly helpful, knowledgeable and courteous. This is a new dealership and I will send all family and friends to them. Tina was awesome in explaining the technology in the vehicle. She will be our "best friend" as we learn to navigate our new 2018 Subaru Outback. Thank you all so very much. More

very pleasant buying experience upon arriving I could tell this was different from other dealerships I've been to before. I was not swarmed by salespeople as I got out of my car, I upon arriving I could tell this was different from other dealerships I've been to before. I was not swarmed by salespeople as I got out of my car, I was able to walk the sales lot in peace to search for the vehicle that I was interested in. When finding the right vehicle I was referred to Kaitlyn Lovelace which was very helpful and polite and not pushy. Her and manager Charles Mcfarlane answered all of my questions and concerns and worked with me to get the vehicle I wanted at a great price that fit my budget. I felt that I was very well taken care of and able to make my decision w/o the pressure that I receive from other dealerships. Then to finalize the transaction I was helped by Shelby Lane which made the buying process even smoother(if that was even possible), all in all this was a great buying experience and would not hesitate to refer friends and family. THANK YOU ! More

Excellent Experience After shopping all day for a vehicle and looking at several makes and models we made our last stop this Subaru dealership to look at the Crosstrek and After shopping all day for a vehicle and looking at several makes and models we made our last stop this Subaru dealership to look at the Crosstrek and ended up purchasing an Outback. Adrian Calzada was patient with us even when we left and advised him we would get back to him. We went back the next day and finalized the deal after doing some research on the trip options and looking up crash test ratings etc on the Outback. No high pressure sales tactics which we appreciated. More

Great Experience!! With an immediate need for a replacement vehicle, after being in a 4 car collision, I had two make and model in mind. I wanted one that is safe and af With an immediate need for a replacement vehicle, after being in a 4 car collision, I had two make and model in mind. I wanted one that is safe and affordable. I checked out the first make but the safety features I was looking for was not available and it was not affordable. I then went to the second make, which was Subaru Superstore in Surprise. Travis met us at the parking lot with a firm handshake and a smile. He wasn't pushy and I felt at easy with him. He then showed us the model I wanted and to my surprise he showed us the engine, briefed us on how it is made and how the brakes and engine was structured that should there be a collision I would be safe. I was so impressed with his know how of the vehicle. Charles Inman joined us and assured us that we have approached the right place and further assured us that they will make it affordable for us so we can go home with a Subaru. Indeed, they made it easy and to my surprise, for a car that was full of the safety features that I was looking for, it was affordable. It did not end there. Before I could drive it home, Tina showed me the dashboard and explained how each and every switch works and she even helped me with installing the app on my phone to be synchronized to the vehicle. I have never experienced such in my having to lease vehicles in the past. I was just so impressed. Thereafter, paper works were processed and Shelby made it easy for us to complete the required document. Finally, we were on our way with my brand new Quartz Blue Pearl colored 2018 Subaru Forester. For Subaru of Surprise I could say the staff was so accommodating and helpful the place was clean and orderly and the snack they served was delicious. Our overall experience that day was just great!! And we thank the Lord for everything that happened that day :) More