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Subaru World of Newton
Newton, NJ
451 Reviews
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451 Reviews of Subaru World of Newton
August 23, 2013
My husband and I were looking for a used vehicle for our 17 year old daughter. We looked at several dealerships around the Hackettstown/Newton area and couldn't find anything we liked. Online, we found what 17 year old daughter. We looked at several dealerships around the Hackettstown/Newton area and couldn't find anything we liked. Online, we found what we wanted and Subaru World of Newton arranged for the car to be delivered the next day to their location. It was Frank Angelillo who arranged for the car to be delivered and he immediately had the vehicle cleaned and ready for our early arrival to view our potential purchase. Frank was extremely personable and his low keyed approach was extremely refreshing. I have dealt with many sales people over the years in the car business and I found him to be a "gem." He presented himself as an honest individual working for you to get the best possible deal. While, arranging for this purchase for my daughter, I had the opportunity to wander around and look at the Subaru lines of cars. I most most impressed with these vehicles and again, Frank was extremely knowledgeable and professional. Because of this experience, my husband and I would definitely consider purchasing a Subaru from this dealership and specifically from Frank. His friendly demeanour and low keyed approach made our purchasing experience great. There was no hassling over the price or high pressure sales. The sales manager, Christopher J. Adams runs a great dealership. Everyone in this facility is friendly and outgoing. Well worth the trip if you are in the market for a new or used vehicle. More
by dscairpon
Employees Worked With
Frank Angelillo, Les Evans
August 12, 2013
No complaints. Everyone was great! Highly recommended! Roger Homer, Eric Pastva, and Les Evans were friendly and helpful. We didn't feel pushed. They were very accommodating! Roger Homer, Eric Pastva, and Les Evans were friendly and helpful. We didn't feel pushed. They were very accommodating! More
by moonlite516
Employees Worked With
Roger Homer, Les Evans
July 31, 2013
I had no intention to buy a Subaru when we went for a test drive but Justine and Eric were so helpful I was sold right away. I test drive the Forster and I was very impress with the ride, it took the tur test drive but Justine and Eric were so helpful I was sold right away. I test drive the Forster and I was very impress with the ride, it took the turns smoothly, very good over potholes . I am extremely happy with my purchase. I highly recommend Subaru. I am a Subaru buyer for life. More
by cerilyn
Employees Worked With
Justine Beauchamp
July 07, 2013
Purchasing a new car is sometimes stressful. We found Andrew to be honest, and not at all pushy. He tried to keep us within our budget. Each person we worked with as the transaction was being processed Andrew to be honest, and not at all pushy. He tried to keep us within our budget. Each person we worked with as the transaction was being processed, was courteous and efficient. It was an overall good experience for two people who don't go car shopping very often. We would recommend the dealership to our friends. More
by captainnice
July 03, 2013
SubaruWorld of Newton makes buying and servicing a car a "family" experience. Salesman, Steve Jimenez, and managers, I believe Gus (?) and financial manager (can't remember name) were helpful, professional, "family" experience. Salesman, Steve Jimenez, and managers, I believe Gus (?) and financial manager (can't remember name) were helpful, professional, and courteous. We began our purchase online with Jennifer Reilly (?) and she was terrific. Service was also great. Don't remember serviceman who helped us with Remote Start issues, but he was patient, professional, helpful and courteous. This is our third Subaru, and we're hooked. Love the car and the dealership, and they're only a short drive from my house. More
by dreamdoc
Employees Worked With
jennifer reilley (online), steve jimenez and can't remember serviceman's name, sorry
June 15, 2013
Steve Jimenez was helpful and attentive. He was easy to work with and made the purchasing process comfortable and seamless. Eric made the paperwork process not so painful and he was informative with all t work with and made the purchasing process comfortable and seamless. Eric made the paperwork process not so painful and he was informative with all the options. More
by MMilone56
Employees Worked With
Steven Jimenez, Eric
May 11, 2013
Frank, Chris and Les were all friendly, helpful and accommodating when I came to pick up my vehicle. They worked as a team and allotted me ample time to go over every aspect of the purchase. There h accommodating when I came to pick up my vehicle. They worked as a team and allotted me ample time to go over every aspect of the purchase. There had been a recall on the floor mats, and they were on back order, however, I really wanted the all weather mats and I offered to pay the up charge. They gave me the mats for no additional cost. At the time I ordered the car, early April, they were offering 1 year of oil changes (3 changes), but since I took delivery May 11th, that promotion was no longer being offered. I asked to be included in the oil change promotion since I ordered the vehicle in April and Chris Adams (Sales Manager) said he would see what he could do. I don't think I was home for an hour when Chris called and said he had set it up with the service department to include my car in the oil change promotion. These guys were great to work with; I felt they were very straightforward in the info they provided and were fair. This is not your typical dealership, they are looking to build relationships with their customers. I will definitely buy from them again and recommend you go talk to them. More
by Greg_R
Employees Worked With
Frank Angelillo / Chris Adams / Les Evans
March 01, 2013
We purchased a Subaru Outback from Justine at Subaru We purchased a Subaru Outback from Justine at Subaru World of Newton in Newton, NJ. She was, by far, the best salesperson I have ever dealt with. Sh We purchased a Subaru Outback from Justine at Subaru World of Newton in Newton, NJ. She was, by far, the best salesperson I have ever dealt with. She was not only knowledgeable and has such a wonderful personality but when it came to negotiating the price she was amazing! The entire team was fantastic, and the experience was superior. I am extremely pleased with my new Subaru and the entire experience of purchasing it. More
by mnkmd
Employees Worked With
Justine
February 27, 2013
I began my search for my new 2013 Subaru XV Crosstrek 5 speed online as many shoppers do. I found that in the state of NJ only about 3 dealers had ONE of these models in their incoming inventory. I locat speed online as many shoppers do. I found that in the state of NJ only about 3 dealers had ONE of these models in their incoming inventory. I located Subaru World of Newton through Subaru.com by searching dealer inventories. The bulk of my contact was with Mike Ventola (internet sales). Mike responded back quickly and thoroughly to all my questions about the availability and discountability of the vehicle. He was very direct and transparent in his answers and it was hugely appreciated, he never put up a smoke screen. We were even able to establish my trade in value by correspondence online and through including of photos and documentation of my trade. Once the purchase and trade values were established, Mike sent me, at my request, a detailed breakdown of any and all fees expected in the purchase. When the actual sale date came around Mike, Steve, and Les were all gentlemen throughout the purchase, the fees never wavered from their initial emailed breakdown, was exact to the penny. There was no high pressure, pushy sales tactics, just a simple transaction. Subaru was having shipping problems getting the vehicle to the dealership before the end of the month to qualify for the special financing, so the General Manager and Sales Manager stepped in, really got onto Subaru's regional about the delivery problem and within 30 minutes the car was going to arrive as scheduled. Subaru World of Newton really made this my easiest purchase of a vehicle ever! All of the hard work was done well in advance and everyone (from the Management to Salesman) stuck to their word and went above and beyond to make sure it happened on time. A true rarity in the car buying world. I'd recommend anyone purchasing a Subaru to check out Subaru World of Newton, I wasn't a local buyer to Newton, NJ, so if not for their great internet department I'd have had a hard time justifying the 4+ hour round trip to get my car. But their honesty and unwavering attitude to make their customers happy gave me the confidence to make the trip and I'm SO GLAD I DID. I got a great price on a great price from a super dealership. More
by subie1nj
Employees Worked With
Mike Ventola (internet sales), Les Evans (finance Manager), Steve Gutierrez (sales)
February 22, 2013
Buyer Beware, after you negotiate price of car review contract very closey and don't make the same mistake I did. After reviewing when I got home I saw ridiculous add-ons and fees that were never disclo contract very closey and don't make the same mistake I did. After reviewing when I got home I saw ridiculous add-ons and fees that were never disclosed or explained to me in advance. A total of $798 added on for things like $79 computer time, REALLY? Also $175 Clerical Expense, $195 Administrative Fee and $349 for Anti Theft Window Etching. This behavior is appolling. More
by jme1723
Employees Worked With
Financial associate Omar
