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Subaru of Cherry Hill

Cherry Hill, NJ

4.5
524 Reviews

1800-1806 Marlton Pike West - Route 70

Cherry Hill, NJ

08002

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524 Reviews of Subaru of Cherry Hill

February 21, 2013

Rich was honest, knowledgeable, and friendly through the sales process. He took the time to show me every feature on the vehicle and explained all functions. More

by amitrano58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Robichaud
February 20, 2013

02 Subaru wrx The car is full of cosmetic issues, the 02 Subaru wrx The car is full of cosmetic issues, the interior clock doesnt work, the drivers side mirror was replace but does not match the rest More

by seacrmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donald Robinson, Jay Cafaro
Mar 12, 2013 -

Subaru of Cherry Hill responded

Hello, My name is Ziad Nashed, and I am the Dealer Principal at Subaru of Cherry Hill. I apologize for your experience not meeting your expectations. We pride ourselves in providing exceptional customer service and we do not often run into less than satisfactory experiences with our customers. The price of $6500 for the 2002 Subaru WRX is a sale price that we believe to be fair according to the vehicle. The vehicle has normal wear-and-tear for a 2002 model and we created the price to match that. According to KBB.com, the retail price in the excellent category for our vehicle is $8000. We feel our car is $1500 less than excellent. At first you requested financing for this vehicle. With your credit being less than average, the bank would be able to approve you for $6500 at a certain rate/term...the price couldn't be less than $6500. When the we explained this to you, you were not happy with the rate/term, but that is not something that is in our control. In addition, we cannot change the total amount due for a car if you first decide to finance and then switch your decision to paying for the vehicle in cash. In scenarios like this, we try our best to be fair to both our customers and our employees. I apologize if you felt that we were being unfair, that was not our intention. We wanted to try to accommodate you and we did our best. I am happy to further discuss this if needed. Please call me at 856-330-1500. Many thanks, Ziad Nashed

February 18, 2013

I went in to shop for my first car and Steve was very helpful, yet not pushy. I wasn't receiving tons of emails or phone calls during the day while I was at work and he worked with me to get to a price More

by gkim06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brady
February 18, 2013

I Just purchased a 2013 Forrester from Randy at Subaru Cherry Hill. I stopped by one night to just get a feel for the Forrester and told him I wasn't interested in purchasing that evening and that I had o More

by 2013Forresterowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pesikey
February 08, 2013

My experience was very positive. Steve was very professional and provided and overall pleasurable car buying experience. Also dealt with Rob Russell, one of the managers, who was added to the grea More

by skeyek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brady
February 08, 2013

I would recommend this dealership...and you can't go wrong with a Subaru. I'm very happy with my purchase of a new Forester. It has great handling, rides smooth, and I feel very comfortable behind the More

by forester4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pesikey
February 07, 2013

I had a good experience a year ago when my wife bought a subaru so I already liked the salesperson (rich) and the pricing etc. I wanted to get a real good test drive and my salesman let me really experie More

by detaylor1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Robichaud
February 06, 2013

We had previously dealt with a Nissan dealership nearby. The experience left a bad taste in our mouth. However, we found this used car for $5400 from Jay, and buying the car was a pleasure. Our credit che More

by ecjb1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Cafaro
February 06, 2013

Matt Collins and his boss stayed after hours on a snowy Friday to show my wife and I the new outbacks and all the new colors with no pressure at all to 'hurry up'. Then found the model and options we wante More

by harneddan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 26, 2013

We went in too just look at a few suv's just to get an idea of what we would like to purchase in the next few months. Randy assisted us and thoroughly explained each car we were interested in using a laid More

by mondelblatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pesikey
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