Subaru of Columbia

Had a great experience with Subaru of Columbia! The Crosstrek has exceeded my expectations so far, and Keith was very helpful to me and my family. He walked us through each step of the process remo The Crosstrek has exceeded my expectations so far, and Keith was very helpful to me and my family. He walked us through each step of the process remotely and in person and was flexible in responding to nationwide technical issues, ensuring I still got everything I need. Thanks, Keith! More

I bought my first Subaru - a 2017 Forester - in 2016 from Subaru of Columbia (formerly University Subaru). I have always been very pleased with the service I've received from all departments. Recently t from Subaru of Columbia (formerly University Subaru). I have always been very pleased with the service I've received from all departments. Recently the ownership of the dealer changed--I was very happy to see familiar faces during my last service appointment. More

we bought our car in another state but bought the service plan. they did the 6000 mile service for us - basically just an oil change. super easy to schedule on-line, easy drop off and pick up. plan. they did the 6000 mile service for us - basically just an oil change. super easy to schedule on-line, easy drop off and pick up. More

Great service, always friendly and they always call me when the service is done or if I need something I didn’t know about. when the service is done or if I need something I didn’t know about. More

Everyone was pleasant and informative from the check in to payment. Explained new dealer and changes to oil change charges going forward. I texted a question during service and River responded immediately. to payment. Explained new dealer and changes to oil change charges going forward. I texted a question during service and River responded immediately. Great all around. More

Ethan is a top notch part of the Subaru service division. He always makes sure customers feel appreciated and are treated right. He always makes sure customers feel appreciated and are treated right. More

Always professional, knowledgeable and courteous. The waight time was reasonable. Service was great as usual. The waight time was reasonable. Service was great as usual. More

Kept my appointment, found issue, and replaced part within the morning. But did not call the home number I said that was on their iPad. Instead, they called my husband's cell while he was in a meetin within the morning. But did not call the home number I said that was on their iPad. Instead, they called my husband's cell while he was in a meeting. More

The service department is great. River, Ethan, Nan and Meredith are seasoned veterans (knowledgeable) and I trust their judgment. River, Ethan, Nan and Meredith are seasoned veterans (knowledgeable) and I trust their judgment. More

I am always pleased with my service at the Subaru dealership. I'm pleased to see that all of the employees that I've been seeing over the past seven years or so are all still there despite a new owne dealership. I'm pleased to see that all of the employees that I've been seeing over the past seven years or so are all still there despite a new ownership. River is very helpful and I appreciated Don stepping in to give me a ride to work when the shuttle was too busy. I appreciated Dale's promptness with the shuttle ride back to pick up my car. More