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Subaru of Columbia - Service Center

Columbia, MO

4.8
451 Reviews

451 Reviews of Subaru of Columbia - Service Center

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December 21, 2024

The service team at Subaru is amazing! They did the six month service quickly and efficiently. They even helped with radio problem that ended up being a problem with an app. Way to go Suba More

by HANKANDVAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

They did everything they said they would and did it on time. They were very helpful and professional. More

by DA_HAGEMEYER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Always a pleasure to do business with the Subaru team. Dropped the car off for service and had no issues when I picked it up. They do a wonderful job. More

by SHERRYSMITH65063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

We always have a good experience at University Subaru. I appreciated when River was notified that a mistake had been made on our estimate, that he called to clarify. This resulted in additional tasks b More

by POEMRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Great service with little to no wait time. Very friendly staff always willing to go above and beyond. More

by Ryne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taressa Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Scrivener
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Awesome people they were super helpful and transparent about the issues my vehicle had! Would highly recommend! More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk
December 15, 2024

Cross threaded one of my tires when they rotated my tires. Quote for my new tires and alignment was $450 more than another shop. People were friendly and helpful but crossthreading the bolt was a prob More

by HOTCH40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

River was very helpful. He let me know which services that I had not done at my 60k and checked to see if I would be interested in doing the services. I had a couple of que More

by JESSI B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Outstanding Service Department is the reason I keep coming back to this Subaru Dealership. Attentive. Polite. Well done More

by harp@socket.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nan Schauer
December 11, 2024

We have been very pleased with our interactions with all of the employees. Everyone has been attentive and polite. Couldn't be happier. More

by LLCORNWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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